Really great experience with the car hire during our trip to Italy after being let down by another company. Very helpful staff and nothing was a problem. Picked up from Bologna and returned to Milan m... See more
Company replied

Via Pietramellara, 35L, 40121 Bologna, Bologna / Emilia Romagna, IT
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Really great experience with the car hire during our trip to Italy after being let down by another company. Very helpful staff and nothing was a problem. Picked up from Bologna and returned to Milan m... See more
Company replied
A very good experience with Locauto. 2 days after renting the car from Bologna Central Station we had a flat tire with a very large nail. We changed the tire with the spare and the next day we came to... See more
Company replied
Friendly and fast service. Although a larger car would have been preferable, as I am 194 cm tall, I was able to fit comfortably in the Jeep Avenger. However, passengers sitting behind me did not have... See more
Company replied
Enza in the front desk was very helpful and cheerful. We were glad to be served by her. Likewise the technician, Savadora (I hope got his name right) that served us when receiving and including return... See more
Company replied
Presso l'ufficio Locauto Rent di Bologna Stazione Centrale in via Pietramellara 35/L potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 051243995. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Via Pietramellara, 35L, 40121, Bologna, Bologna / Emilia Romagna, Italy

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Amazing experience, l suggest 100% to everyone best rental company !!

Reply from Locauto Group - Bologna Stazione Centrale
Good location. Easy to take the car e return it (100 meter from de office). Staff very friendly. If I return to Bologna, I'll rent a car with them again.

Reply from Locauto Group - Bologna Stazione Centrale
Everything went easy and smoothly. Pickup is easy, dropoff is even easier, just look for signs for rentalcar parking at the entrance to the airport.
For sure we will rent more in the future

Reply from Locauto Group - Bologna Stazione Centrale
Good customer service, good car, good location!!!

Reply from Locauto Group - Bologna Stazione Centrale
It was easy and a great price. I couldn't have asked for an easier rental situation during my stay in Italy. I even returned it to a different city and it was no problem at all. I would highly recommend and I'll be using them again during my next trip.

Reply from Locauto Group - Bologna Stazione Centrale

Reply from Locauto Group - Bologna Stazione Centrale
Enza in the front desk was very helpful and cheerful. We were glad to be served by her. Likewise the technician, Savadora (I hope got his name right) that served us when receiving and including returning car was very professional and helpful. We rented twice and very satisfied with Bologna Centrale Locauto branch. In the future, if I need car in Bologna, I’ll still go back to them.

Reply from Locauto Group - Bologna Stazione Centrale
The car that I booked was not the one that I received. The inside from the side of the driver was dirty as well as the front window. I booked a car for 3 days and paid 110€ and while I asked for 1 day more, the price was 65€/per day. No possibility to do it online, which is really uncomfortable since I was driving and had to call the office and they started to ask car plate, name and credit card info. While I was receiving the car, the lady offered me to book full insurance even tho I booked it already through a second party. Not excited at all with the services.

Reply from Locauto Group - Bologna Stazione Centrale
everything is easy and convenient. Even though our preferred car wasn't available, we are given a similar type of car.

Reply from Locauto Group - Bologna Stazione Centrale

Reply from Locauto Group - Bologna Stazione Centrale
Good price, car in very good condition, in the Center of Bologna was perfect, easy Check Out/In

Reply from Locauto Group - Bologna Stazione Centrale
Mandis in Bologna is perfect ! The best employee of the company ! Very helpful !

Reply from Locauto Group - Bologna Stazione Centrale
Locauto gave a nice car in god shape. The pick up and drop off of the car was quick and easy

Reply from Locauto Group - Bologna Stazione Centrale

Reply from Locauto Group - Bologna Stazione Centrale
Very good rental price. Car well-maintained and in excellent condition. Friendly and professional service. I recommend it to everyone.

Reply from Locauto Group - Bologna Stazione Centrale

Reply from Locauto Group - Bologna Stazione Centrale
Easy pick up and drop off. Friendly people on both ends. Nice and clean car. Would use them again.

Reply from Locauto Group - Bologna Stazione Centrale
The staff was wonderful! They were easy to work with, the pricing was very competitive, and they were very helpful!

Reply from Locauto Group - Bologna Stazione Centrale
The reservation process on line was a bit complicated. The calendar did not allow for the dates I needed. After several tries I was able to do it. The pick up location left a lot to be desired. There was just one person at the counter and it took for ever. After that we had to go to a separate location to retreive the car. Something similar happened when we returned it. The office is in a different location from the garage which makes things compolicated for us: what do you do first? You go to the office? Where do you leave the car in the meanwhile. In general, LOCAUTO should review its processes ro make them more practical and expedite for the clients

Reply from Locauto Group - Bologna Stazione Centrale
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