The service at both locations (pick up and drop off) was very prompt and courteous. I also appreciated the agent's very helpful tips about car features at the pick-up
Company replied
Location
Switch locationVia Pietramellara, 35L, 40121 Bologna, Bologna / Emilia Romagna, IT
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I was very hesitate about renting a car overseas but other than a little mix-up picking up the car which was corrected very quickly the whole experience was very worth while. returning the car to FC... See more
Company replied
Car easy to reserv and return. The only problem was the demonstrations during the return but we svoid the by returning the car earlier than planned
Company replied
The booking was really easy. Even though it was my first time in Bologna the pick-up was uncomplicated and the staff was very helpful. I totally recommend Locauto Group at Bologna Stazione Centrale!
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Bologna Stazione Centrale in via Pietramellara 35/L potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 051243995. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Via Pietramellara, 35L, 40121, Bologna, Bologna / Emilia Romagna, Italy
- +39 051243995
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4.6
Excellent
2K reviews
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Reply from Locauto Group - Bologna Stazione Centrale
Dear Anastacio,thank you for taking the time to write this review.We are glad you enjoyed our service.We apologize for the condition of the car,it is defenitely not our standard.We have taken note to review with our relevant departement to improve this aspect.We hope to see you soon again.Chiara
Smooth process, new car!
Everything was smooth and quick at the desk, the car was brand new and clean!
April 8, 2026
Reply from Locauto Group - Bologna Stazione Centrale
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Reply from Locauto Group - Bologna Stazione Centrale
Dear David,thank you for your kind words.We are so glad to hear you enjoyed our service.We hope to see you again soon.Chiara
Customer service ready to fix a problem in the bookong
There was a mistake in the booking made by Locauto but the staff was very kind to fix it in no time. The car was perfect.
April 3, 2026
Reply from Locauto Group - Bologna Stazione Centrale
Dear Matteo,thank you for your review.We're so glad to know our team was quick and professional in helping you resolve your problem. We look forward to seeing you again soon!Elisa
Reply from Locauto Group - Bologna Stazione Centrale
Many thanks, see you soon! Erika
The whole thing went very smoothly and…
The whole thing went very smoothly and the ladies who were customer service representatives were also very helpful.
March 31, 2026
Reply from Locauto Group - Bologna Stazione Centrale
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Andreas Mandis in Bologna is a perfect man. Thank you Andrea. The company had to recover the issue but they didn't. Andreas helped us alot.
We like the way that stuff - Andreas Mandis - tryed to help us.
I didn't like that I had an issue with the minivan and they couldn't replace it with another minivan (they replaced with a sedan for 5 people with luggages) so we had to pay for another car. We paid 1.300€ total.
March 31, 2026
Reply from Locauto Group - Bologna Stazione Centrale
Dear Agamennon,tahnk you for sharing your experience.We are currently looking into your case and will let you know the outcome via email as soon as possible!Have a nice day!Erika
Reply from Locauto Group - Bologna Stazione Centrale
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Very careful car pre-inspection spection in highly illuminated garage lights are necessecary
A nearly invisible, slight surface-lacquer scratch on the right side of the car, about 5 cm (documented by photographs), was claimed but could not initially be noticed in the darkness of the garage lights when starting the rental.
March 28, 2026
Reply from Locauto Group - Bologna Stazione Centrale
Hello Akstinat, thank you for writing your feedback, we will report it to the correct department in order to improve the garage lights in Bologna.
We gave a quick check to your rental agreement and we confirm that we didn't add new damages at the return.
If the scratch that you mentioned was shorter than 5 cm, as per our tolerance procedure, it's not reported or charged to the customer
(please check the link https://portale.locautorent.com/doc/damage_rate.pdf).
We always suggest one of our full protection products as cars are often new and it's a peace of mind for the customer.
Anna
THE PERSON WHO ASSISTED ME WAS VERY…
THE PERSON WHO ASSISTED ME WAS VERY HELPFUL AND EFFICIENT
March 8, 2026
Reply from Locauto Group - Bologna Stazione Centrale
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Reply from Locauto Group - Bologna Stazione Centrale
Thank you for your feedback! Fausto
I rented an electric car
I rented an electric car, but I ran into a major problem charging it with my credit card, and no one could help me. I thought I'd have to leave the car at the autogrill and hitchhike the rest of the way. At one point, I even felt hopeless and afraid. I couldn't get anything done that day because I spent over four hours at the autogrill with the charging problem. The next day, I changed the car at a different office.
January 23, 2026
Reply from Locauto Group - Bologna Stazione Centrale
We are sorry to read your negative experience Oksana. We have forwarded your report to the CS department. We hope you will continue to choose Locauto and give us another chance!
Carlo
Reply from Locauto Group - Bologna Stazione Centrale
That's great to hear! See you soon, Angelo
I had booked an SUV
I had booked an SUV , automatic and the car that was only available was Peugeot 208 manual which is a lot different, apart from that they only offered 50euro discount or else I had to cancel booking ,which if I cancelled I would not have other options ,
January 6, 2026
Reply from Locauto Group - Bologna Stazione Centrale
Thank you for your review. We are sorry to hear that you were unhappy with the service you received.
We always appreciate feedback from our customers, and we will take it into consideration.
Davide
Reply from Locauto Group - Bologna Stazione Centrale
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Good car
Wanted to change the booking, couldn’t do that online, but then eventually they could arrange it in the office.
Good car, friendly service.
December 28, 2025
Reply from Locauto Group - Bologna Stazione Centrale
Thank you so much for your feedback. We appreciate you taking the time to share your experience! We hope to see you soon again.
Anna
Amazing experience
Amazing experience, l suggest 100% to everyone best rental company !!
December 23, 2025
Reply from Locauto Group - Bologna Stazione Centrale
Many thanks, see you soon! Erika
Good location
Good location. Easy to take the car e return it (100 meter from de office). Staff very friendly. If I return to Bologna, I'll rent a car with them again.
December 17, 2025
Reply from Locauto Group - Bologna Stazione Centrale
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Everything went easy and smoothly
Everything went easy and smoothly. Pickup is easy, dropoff is even easier, just look for signs for rentalcar parking at the entrance to the airport.
For sure we will rent more in the future
December 19, 2025
Reply from Locauto Group - Bologna Stazione Centrale
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Good balance
December 7, 2025
Reply from Locauto Group - Bologna Stazione Centrale
Thanks for your feedback! See you on the next rental, Gaia
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