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Locauto Group - Bologna Stazione Centrale Reviews 

1,758
TrustScore 4.5 out of 5

4.6

Via Pietramellara, 35L, 40121 Bologna, Bologna / Emilia Romagna, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Really great experience with the car hire during our trip to Italy after being let down by another company. Very helpful staff and nothing was a problem. Picked up from Bologna and returned to Milan m... See more

Company replied

Rated 5 out of 5 stars

A very good experience with Locauto. 2 days after renting the car from Bologna Central Station we had a flat tire with a very large nail. We changed the tire with the spare and the next day we came to... See more

Company replied

Rated 5 out of 5 stars

Friendly and fast service. Although a larger car would have been preferable, as I am 194 cm tall, I was able to fit comfortably in the Jeep Avenger. However, passengers sitting behind me did not have... See more

Company replied

Rated 5 out of 5 stars

Enza in the front desk was very helpful and cheerful. We were glad to be served by her. Likewise the technician, Savadora (I hope got his name right) that served us when receiving and including return... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bologna Stazione Centrale in via Pietramellara 35/L potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 051243995. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Via Pietramellara, 35L, 40121, Bologna, Bologna / Emilia Romagna, Italy

  • +39 051243995
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4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,758)

59,558 reviews in the last 12 months

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Rated 5 out of 5 stars

Good location

Good location. Easy to take the car e return it (100 meter from de office). Staff very friendly. If I return to Bologna, I'll rent a car with them again.

December 17, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Everything went easy and smoothly

Everything went easy and smoothly. Pickup is easy, dropoff is even easier, just look for signs for rentalcar parking at the entrance to the airport.
For sure we will rent more in the future

December 19, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 4 out of 5 stars

Good balance

December 7, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thanks for your feedback! See you on the next rental, Gaia

Rated 5 out of 5 stars

It was easy and a great price

It was easy and a great price. I couldn't have asked for an easier rental situation during my stay in Italy. I even returned it to a different city and it was no problem at all. I would highly recommend and I'll be using them again during my next trip.

December 2, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Perfect company

Perfect company

November 19, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Probably the best car rental company in Italy

Enza in the front desk was very helpful and cheerful. We were glad to be served by her. Likewise the technician, Savadora (I hope got his name right) that served us when receiving and including returning car was very professional and helpful. We rented twice and very satisfied with Bologna Centrale Locauto branch. In the future, if I need car in Bologna, I’ll still go back to them.

November 29, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you for the great review! Stefania

Rated 2 out of 5 stars

The car that I booked was not the one…

The car that I booked was not the one that I received. The inside from the side of the driver was dirty as well as the front window. I booked a car for 3 days and paid 110€ and while I asked for 1 day more, the price was 65€/per day. No possibility to do it online, which is really uncomfortable since I was driving and had to call the office and they started to ask car plate, name and credit card info. While I was receiving the car, the lady offered me to book full insurance even tho I booked it already through a second party. Not excited at all with the services.

November 15, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

We are sorry to read your negative feedback. We would like to confirm you that the vehicle assigned to you belongs to the same category you chose during booking process. Unfortunately, it is not possible to choose the specific model and it depends on the availability. We are here to http://www.locautorent.com/customerservice help you with anything you need. Thanks, Luca

Rated 5 out of 5 stars

everything is easy and convenient

everything is easy and convenient. Even though our preferred car wasn't available, we are given a similar type of car.

November 7, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

All works well

All works well.
As expects, as it should be.

October 29, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Good price

Good price, car in very good condition, in the Center of Bologna was perfect, easy Check Out/In

October 29, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Mandis in Bologna is perfect

Mandis in Bologna is perfect ! The best employee of the company ! Very helpful !

October 21, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Super fast

Super fast, and easy. Best company!

October 7, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Super !!!

Very good rental price. Car well-maintained and in excellent condition. Friendly and professional service. I recommend it to everyone.

October 22, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

On time

On time, safe journey, good info before pickup.

October 21, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Easy pick up and drop off

Easy pick up and drop off. Friendly people on both ends. Nice and clean car. Would use them again.

October 15, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

The staff was wonderful

The staff was wonderful! They were easy to work with, the pricing was very competitive, and they were very helpful!

October 12, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you for leaving us a positive review! See you soon, Enrico

Rated 3 out of 5 stars

Could have been much better

The reservation process on line was a bit complicated. The calendar did not allow for the dates I needed. After several tries I was able to do it. The pick up location left a lot to be desired. There was just one person at the counter and it took for ever. After that we had to go to a separate location to retreive the car. Something similar happened when we returned it. The office is in a different location from the garage which makes things compolicated for us: what do you do first? You go to the office? Where do you leave the car in the meanwhile. In general, LOCAUTO should review its processes ro make them more practical and expedite for the clients

October 1, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thanks for your feedback. Our customer's reviews are important for us to improve the quality of the service provided. We can't wait to have you on board again, Luca

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