Really great experience with the car hire during our trip to Italy after being let down by another company. Very helpful staff and nothing was a problem. Picked up from Bologna and returned to Milan m... See more
Company replied

Via Pietramellara, 35L, 40121 Bologna, Bologna / Emilia Romagna, IT
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Really great experience with the car hire during our trip to Italy after being let down by another company. Very helpful staff and nothing was a problem. Picked up from Bologna and returned to Milan m... See more
Company replied
A very good experience with Locauto. 2 days after renting the car from Bologna Central Station we had a flat tire with a very large nail. We changed the tire with the spare and the next day we came to... See more
Company replied
Friendly and fast service. Although a larger car would have been preferable, as I am 194 cm tall, I was able to fit comfortably in the Jeep Avenger. However, passengers sitting behind me did not have... See more
Company replied
Enza in the front desk was very helpful and cheerful. We were glad to be served by her. Likewise the technician, Savadora (I hope got his name right) that served us when receiving and including return... See more
Company replied
Presso l'ufficio Locauto Rent di Bologna Stazione Centrale in via Pietramellara 35/L potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 051243995. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Via Pietramellara, 35L, 40121, Bologna, Bologna / Emilia Romagna, Italy

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Thank you so much for lending your car to us it was brilliant Lucas Manchester

Reply from Locauto Group - Bologna Stazione Centrale

Reply from Locauto Group - Bologna Stazione Centrale
Great car, well managed rental process. Actually a very very convenient experience. I was quite happy. Actually better and faster then in Germany :)

Reply from Locauto Group - Bologna Stazione Centrale
Very simple process to reserve and pick up a car. Almost new car with only 2000 km on it. Charged €160 compared to Sixt who quoted me €380.

Reply from Locauto Group - Bologna Stazione Centrale
Had to wait over 35mins for the car to be ready for us. Then the assistant did not have to time to help us connect the phone to the screen in the car. We needed to screen to be changed to English. But he needed to take care of other customers so not so much time for us. He said it’s always too busy on Monday mornings!

Reply from Locauto Group - Bologna Stazione Centrale
Great experience, car in good condition and the service was fast. Especially the smart check in made everything easier

Reply from Locauto Group - Bologna Stazione Centrale

Reply from Locauto Group - Bologna Stazione Centrale
Everything was great, fast, simple, without any problems. Garage is 100 m from the office. I will rent a car in Locauto Bologna Centrale every time I'm in Bologna.

Reply from Locauto Group - Bologna Stazione Centrale
I am amazed to continue dealing with the Locauto Rental Car team at Bologna airport. As a frequent travel I am used to rent a car almost on a weekly basis and we all know how hectic sometime this can be, especially in Europe. The Locauto rental team in Bologna is always making my travel experience a success and that is the reason why I continue to appreciate their committed customer focus. In particular I would like to recognize Katia. She is always very kind, proactive and very efficient. Thank you Locauto Team. You are making a difference!

Reply from Locauto Group - Bologna Stazione Centrale

Reply from Locauto Group - Bologna Stazione Centrale
Quick, good interaction with the staff, good value for the money. Next time I will definitely rent with Locauto.

Reply from Locauto Group - Bologna Stazione Centrale

Reply from Locauto Group - Bologna Stazione Centrale
Great car, great service no problems and all. Also it was great there was no need for a big deposit. Returning the car was super easy also the smart check in online. Would definitely recommend to everyone!

Reply from Locauto Group - Bologna Stazione Centrale
The staff are friendly all accross Italy. I used Locauto 3 times over the holidays. Good accessibility and drop off locations.

Reply from Locauto Group - Bologna Stazione Centrale
The staff is very pleasant and helpful. Initially, we reserved the car in another organization. But in the end, they refused to give us a car, because my credit card did not pass, and they refused to take a debit card. In upset feelings, with luggage and a seven-year-old child, we turned to you. Your staff listened to us and helped us a lot. They agreed to take our debit card and gave us a great car. And our vacation in beautiful Italy was continued. As a result, it even turned out to be cheaper than the competitors. Thank you very much.

Reply from Locauto Group - Bologna Stazione Centrale
The experience was great, the pick up was super quick since we booked online. The car was great as well, the only reason I put 4 stars instead of 5 is that the employee didn't explain some things about the car too much and that they didn't clarify how the dropoff works when it is late at night (9pm)

Reply from Locauto Group - Bologna Stazione Centrale
Short of engine oil just 2nd day after pickup! Because it's Sun. we were forced to skip 2 locations and spent hours and hours drove thru dozen of gas stations and even cobtact a garage w/o any luck! It's a total nightmare!
Your staffs are great, serveices too but, NOT how you maintain your asset -- CAR!

Reply from Locauto Group - Bologna Stazione Centrale

Reply from Locauto Group - Bologna Stazione Centrale
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