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Locauto Group - Bologna Stazione Centrale Reviews 

1,759
TrustScore 4.5 out of 5

4.6

Via Pietramellara, 35L, 40121 Bologna, Bologna / Emilia Romagna, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Really great experience with the car hire during our trip to Italy after being let down by another company. Very helpful staff and nothing was a problem. Picked up from Bologna and returned to Milan m... See more

Company replied

Rated 5 out of 5 stars

A very good experience with Locauto. 2 days after renting the car from Bologna Central Station we had a flat tire with a very large nail. We changed the tire with the spare and the next day we came to... See more

Company replied

Rated 5 out of 5 stars

Friendly and fast service. Although a larger car would have been preferable, as I am 194 cm tall, I was able to fit comfortably in the Jeep Avenger. However, passengers sitting behind me did not have... See more

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Rated 5 out of 5 stars

Enza in the front desk was very helpful and cheerful. We were glad to be served by her. Likewise the technician, Savadora (I hope got his name right) that served us when receiving and including return... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bologna Stazione Centrale in via Pietramellara 35/L potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 051243995. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Via Pietramellara, 35L, 40121, Bologna, Bologna / Emilia Romagna, Italy

  • +39 051243995
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4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,759)

59,910 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you so much for lending your car…

Thank you so much for lending your car to us it was brilliant Lucas Manchester

April 16, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

All good

Got better car than what I paid for.

April 11, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Great car, convenient rental process

Great car, well managed rental process. Actually a very very convenient experience. I was quite happy. Actually better and faster then in Germany :)

March 29, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

Excellent rental company.

Very simple process to reserve and pick up a car. Almost new car with only 2000 km on it. Charged €160 compared to Sixt who quoted me €380.

March 19, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 3 out of 5 stars

Had to wait over 35mins for the car to…

Had to wait over 35mins for the car to be ready for us. Then the assistant did not have to time to help us connect the phone to the screen in the car. We needed to screen to be changed to English. But he needed to take care of other customers so not so much time for us. He said it’s always too busy on Monday mornings!

March 4, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you for your feedback. We understand that the wait was complicated, do you already know our smart-check in service to go directly to the car park? https://www.locautorent.com/en/check-in/. Thanks, Luca

Rated 5 out of 5 stars

Great experience

Great experience, car in good condition and the service was fast. Especially the smart check in made everything easier

March 1, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

V good experience

V good experience

February 19, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

Everything was great

Everything was great, fast, simple, without any problems. Garage is 100 m from the office. I will rent a car in Locauto Bologna Centrale every time I'm in Bologna.

February 13, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

You are making a difference!

I am amazed to continue dealing with the Locauto Rental Car team at Bologna airport. As a frequent travel I am used to rent a car almost on a weekly basis and we all know how hectic sometime this can be, especially in Europe. The Locauto rental team in Bologna is always making my travel experience a success and that is the reason why I continue to appreciate their committed customer focus. In particular I would like to recognize Katia. She is always very kind, proactive and very efficient. Thank you Locauto Team. You are making a difference!

January 11, 2025
Unprompted review
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Reply from Locauto Group - Bologna Stazione Centrale

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 4 out of 5 stars

Quick service and ease of process.

Quick service and ease of process.

January 4, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you for your feedback! Is there anything would you suggest we improve to achieve 5 stars? See you soon ,Anna

Rated 5 out of 5 stars

Quick & good value for money

Quick, good interaction with the staff, good value for the money. Next time I will definitely rent with Locauto.

January 5, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Car in good condition

Car in good condition. Helpful staff.

January 4, 2025
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Reply from Locauto Group - Bologna Stazione Centrale

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Great car

Great car, great service no problems and all. Also it was great there was no need for a big deposit. Returning the car was super easy also the smart check in online. Would definitely recommend to everyone!

December 24, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Trust the Italian Car Rental Company

The staff are friendly all accross Italy. I used Locauto 3 times over the holidays. Good accessibility and drop off locations.

December 21, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

The staff is very pleasant and helpful

The staff is very pleasant and helpful. Initially, we reserved the car in another organization. But in the end, they refused to give us a car, because my credit card did not pass, and they refused to take a debit card. In upset feelings, with luggage and a seven-year-old child, we turned to you. Your staff listened to us and helped us a lot. They agreed to take our debit card and gave us a great car. And our vacation in beautiful Italy was continued. As a result, it even turned out to be cheaper than the competitors. Thank you very much.

December 3, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

It was smooth👍

November 27, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 4 out of 5 stars

The experience was great

The experience was great, the pick up was super quick since we booked online. The car was great as well, the only reason I put 4 stars instead of 5 is that the employee didn't explain some things about the car too much and that they didn't clarify how the dropoff works when it is late at night (9pm)

November 19, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you for your feedback! Our customers reviews are important for us to improve the quality of the service provided. See you on the next rental, Gaia

Rated 1 out of 5 stars

Bad car maintenance

Short of engine oil just 2nd day after pickup! Because it's Sun. we were forced to skip 2 locations and spent hours and hours drove thru dozen of gas stations and even cobtact a garage w/o any luck! It's a total nightmare!

Your staffs are great, serveices too but, NOT how you maintain your asset -- CAR!

November 7, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

We are sad to hear you have not had a positive experience with us. We are here to http://www.locautorent.com/customerservice help you with anything you need. Thanks, Gaia

Rated 5 out of 5 stars

Used them twice now

Used them twice now, no complaints both times

November 1, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

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