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Locauto Group - Bologna Stazione Centrale Reviews 

1,759
TrustScore 4.5 out of 5

4.6

Via Pietramellara, 35L, 40121 Bologna, Bologna / Emilia Romagna, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Really great experience with the car hire during our trip to Italy after being let down by another company. Very helpful staff and nothing was a problem. Picked up from Bologna and returned to Milan m... See more

Company replied

Rated 5 out of 5 stars

A very good experience with Locauto. 2 days after renting the car from Bologna Central Station we had a flat tire with a very large nail. We changed the tire with the spare and the next day we came to... See more

Company replied

Rated 5 out of 5 stars

Friendly and fast service. Although a larger car would have been preferable, as I am 194 cm tall, I was able to fit comfortably in the Jeep Avenger. However, passengers sitting behind me did not have... See more

Company replied

Rated 5 out of 5 stars

Enza in the front desk was very helpful and cheerful. We were glad to be served by her. Likewise the technician, Savadora (I hope got his name right) that served us when receiving and including return... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Bologna Stazione Centrale in via Pietramellara 35/L potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 051243995. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Via Pietramellara, 35L, 40121, Bologna, Bologna / Emilia Romagna, Italy

  • +39 051243995
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4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,759)

59,910 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything went very well.

everything went very well. renting, the condition of the car and returning it all go perfectly. it was easy to leave another city and return the car to another city.

October 23, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

The online check in was fast and great

The online check in was fast and great. I had my car ready when I checked in and it was in perfect condition. Their system is really good and the drop off is extremely fast as well, confirming the closure of the contract.
I would definitely rent here again

October 28, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

It works well!

Check in was very easy. The car was clean and very good. With full insurance no problem at delivery

October 10, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you for the great review! Stefania

Rated 5 out of 5 stars

Excellent

Excellent result!

October 18, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Bologna

Quick, convenient and easyy

September 28, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Great service

Great service, easy pick up and return procedure, good price and great condition of the car.

September 18, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

A pleasant experience

Good price, nice people and nice car (felt like new, it had around 15k km).

September 15, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 3 out of 5 stars

The check in takes a lot of time

The check in takes a lot of time, a pre check in system ( digitally might help)

September 7, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you Jan for your feedback. Do you already know our smart-check in service to go directly to the car park? https://www.locautorent.com/en/check-in/ See you soon, Gaia

Rated 1 out of 5 stars

Unfair fuel charge

Although I've returned the vehicle full tank at the Bolonia airport Italy I've been charged 60,00Euro for refueling. This is unacceptable . This is like stealing . You sould be ashamed.

August 29, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

We are sorry to read your negative feedback. We have forwarded your report to the competent department. You will be contacted by the staff as soon as possible. Thanks, Carlo

Rated 5 out of 5 stars

Very satisfied service

Very satisfied from the service

August 27, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

The team is thrilled to hear such good feedback, and we’re proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 4 out of 5 stars

Quick service

Quick service, modern vehicle with good specifications, and competitive pricing. Pick-up and drop-off were both smooth and quick, and - rarely for car hire companies - there was no attempt to up-sell enhanced insurance.

June 30, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you so much Mark! We can't wait to have you on board again and deserve 5 stars! Anna

Rated 5 out of 5 stars

Really good customer service

Really good customer service. Everything checked out good and the car was really nice. Definetly recommend Locauto.

August 27, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

I loved the online registration

I loved the online registration, so I was aible to pick up the car without going through an office. No problems. Will definetely use again.

August 20, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 4 out of 5 stars

Friendly team

Friendly team, transparent process, car in good shape

August 17, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you Benjamin for your positive feedback! See you on the next rental, Carlo

Rated 5 out of 5 stars

Excellent

Very smooth and fast process for taking the car, which was brand new.

August 9, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Definitely reccomend

No issues, friendly staff, car in great shape! Definitely reccomend!

August 7, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Great car

Great car. Easy check in and out. Friendly staff.

August 6, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Good service, nice people

Good service, nice people. I think we got a slightly smaller car than we reserved (VW Taigo instead of Jeep Renegade) but the car was new, no issues, fit our needs. They also gave us a boosterseat for free since we only needed the booster and not the whole seat. Smooth process, no problems, kind staff.

July 31, 2024
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Reply from Locauto Group - Bologna Stazione Centrale

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

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