Top Quality Service from start to finish. Lady on the desk very professional and welcoming. Staff who give you your car excellent, friendly and helpful. This continued when returning car. Second year... See more
Company replied

Aeroporto Papola Casale, 72100 Brindisi, Brindisi / Puglia, IT
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Top Quality Service from start to finish. Lady on the desk very professional and welcoming. Staff who give you your car excellent, friendly and helpful. This continued when returning car. Second year... See more
Company replied
I had chosen level of insurance, but was asked to choose another one, of course more expensive. And i was asked to choose automatic gearbox of course also more expensive, in sted of manual which was... See more
My original car rental had no cars available so I went down to ask if I could rent on site and they were so accommodating got me into a great reliable car within 20 min I was leaving. Was so pleased w... See more
Company replied
I was very satisfied with my rental experience. The car was practically brand new, clean, and in perfect condition. The pickup process was smooth and professional. The staff took the time to ex... See more
Company replied
Presso l'ufficio Locauto Rent di Brindisi Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020411. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Aeroporto Papola Casale, 72100, Brindisi, Brindisi / Puglia, Italy

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Great vehicle and professional support and guidance

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto
Our car hire experience was very good. The staff were very helpful and the car supplied was almost new and in perfect condition. We returned the car in a clean condition and the staff complimented us on the care we had taken. We found the charges to be some of the lowest for the area and no extra charges were attempted when we returned. Well done Locauto and thank you.

Reply from Locauto Group - Brindisi Aeroporto
Everybody was very helpful and the car was very good.

Reply from Locauto Group - Brindisi Aeroporto
Polite staff and easy procedures for collection and return of car

Reply from Locauto Group - Brindisi Aeroporto
A ver y good car. ! Very god attention from de mrs at the office ! Very kind Very pattient to explain all ! Was wonderful ! If it wasnt she i think we havent rent a car because for us from brasil that not speak italian or english.Is more dificult.. just my wife know a little ! Very dificult. Thank you só much. Very easy too found the car at the parking and easy too take Back ! With Waze of course tks

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto
As soon as I contacted the advisor, the communication was professional, friendly, and courteous. As it was my first experience, it was very important to me that the whole process was clear and smooth from start to finish.
I received a brand-new Cupra, and the advisor took the time to explain the car's features and even connected my device for me, so I felt comfortable and confident before driving away.
Overall, it was a great experience, and I will definitely use them again. A big bonus was that I was able to use my debit card instead of a credit card, which was extremely helpful.
I would highly recommend them to anyone looking for excellent service. 😊

Reply from Locauto Group - Brindisi Aeroporto
Very nice staff both ends (remember Kevin for car return), good car, easy process. My third rental with Locauto, I will come back. Grazie a tutti.

Reply from Locauto Group - Brindisi Aeroporto
car was perfect when we start and was still perfect on the road .also low consumption. The persons we met when we rent and the person we met when we gave the car back were efficient and very kind!!!

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto
Very smooth and efficient service by Francesco
The car pick up and drop off took just a few minutes

Reply from Locauto Group - Brindisi Aeroporto
Staff was wery helpful. What was a big plus physical credit card is not a must have, also electronic version for the company is okay.

Reply from Locauto Group - Brindisi Aeroporto
Excellent service! The car was new, clean, and in perfect condition. We were pleasantly surprised to receive an upgrade to a higher-class vehicle than the one we booked. Friendly staff, quick pickup and return process, and great communication. Highly recommended!

Reply from Locauto Group - Brindisi Aeroporto
Very smooth operation for both collection and return.
Brand new car, good condition.
No pressure or hard sell of extras, a good experience.

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto
Easy collection and lovely staff. Up-to-date car and immaculately clean.

Reply from Locauto Group - Brindisi Aeroporto
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