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Locauto Group - Brindisi Aeroporto Reviews 

8,598
TrustScore 5 out of 5

4.9

Aeroporto Papola Casale, 72100 Brindisi, Brindisi / Puglia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Top Quality Service from start to finish. Lady on the desk very professional and welcoming. Staff who give you your car excellent, friendly and helpful. This continued when returning car. Second year... See more

Company replied

Rated 4 out of 5 stars

I had chosen level of insurance, but was asked to choose another one, of course more expensive. And i was asked to choose automatic gearbox of course also more expensive, in sted of manual which was... See more

Rated 5 out of 5 stars

My original car rental had no cars available so I went down to ask if I could rent on site and they were so accommodating got me into a great reliable car within 20 min I was leaving. Was so pleased w... See more

Company replied

Rated 5 out of 5 stars

I was very satisfied with my rental experience. The car was practically brand new, clean, and in perfect condition. The pickup process was smooth and professional. The staff took the time to ex... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Brindisi Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020411. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Aeroporto Papola Casale, 72100, Brindisi, Brindisi / Puglia, Italy

  • +39 0243020411
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4.9

Excellent

TrustScore 5 out of 5

9K reviews

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4.9

All reviews

(8,598)

62,979 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good communication

Very good communication, new cars and the price was correct.

June 27, 2026
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Reply from Locauto Group - Brindisi Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Friendly staff

Friendly staff, great car, competitive rental pricing

June 26, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Excellent service

Our car hire experience was very good. The staff were very helpful and the car supplied was almost new and in perfect condition. We returned the car in a clean condition and the staff complimented us on the care we had taken. We found the charges to be some of the lowest for the area and no extra charges were attempted when we returned. Well done Locauto and thank you.

June 24, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

A ver y good car honest price easy to rent

A ver y good car. ! Very god attention from de mrs at the office ! Very kind Very pattient to explain all ! Was wonderful ! If it wasnt she i think we havent rent a car because for us from brasil that not speak italian or english.Is more dificult.. just my wife know a little ! Very dificult. Thank you só much. Very easy too found the car at the parking and easy too take Back ! With Waze of course tks

June 26, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

friendly service and great cars as…

friendly service and great cars as always

June 19, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

As soon as I contacted the advisor

As soon as I contacted the advisor, the communication was professional, friendly, and courteous. As it was my first experience, it was very important to me that the whole process was clear and smooth from start to finish.
I received a brand-new Cupra, and the advisor took the time to explain the car's features and even connected my device for me, so I felt comfortable and confident before driving away.
Overall, it was a great experience, and I will definitely use them again. A big bonus was that I was able to use my debit card instead of a credit card, which was extremely helpful.
I would highly recommend them to anyone looking for excellent service. 😊

June 18, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thank you for the great review! Stefania

Rated 5 out of 5 stars

Very nice staff both ends (remember…

Very nice staff both ends (remember Kevin for car return), good car, easy process. My third rental with Locauto, I will come back. Grazie a tutti.

June 25, 2026
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Reply from Locauto Group - Brindisi Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

GREAT SERVICES

car was perfect when we start and was still perfect on the road .also low consumption. The persons we met when we rent and the person we met when we gave the car back were efficient and very kind!!!

June 24, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Easy pickup and drop off

Easy pickup and drop off. Staff very helpful

June 24, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Hi! thank you for your wonderful feedback! See you at the next rental, Gaia

Rated 5 out of 5 stars

Easy pickup and return

Easy pickup and return

June 21, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 4 out of 5 stars

Staff was wery helpful

Staff was wery helpful. What was a big plus physical credit card is not a must have, also electronic version for the company is okay.

June 23, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Dear Roman,thank you for your positive feedback.
We hope to welcome you back in the future.
Chiara

Rated 5 out of 5 stars

Excellent service

Excellent service! The car was new, clean, and in perfect condition. We were pleasantly surprised to receive an upgrade to a higher-class vehicle than the one we booked. Friendly staff, quick pickup and return process, and great communication. Highly recommended!

June 15, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Well done Locauto

Very smooth operation for both collection and return.
Brand new car, good condition.
No pressure or hard sell of extras, a good experience.

June 21, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Easy collection and lovely staff

Easy collection and lovely staff. Up-to-date car and immaculately clean.

June 19, 2026
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Reply from Locauto Group - Brindisi Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

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