Top service and very friendly personal. Especially at the car Rental station in Firenze City. Everything has been prepared for me when picking up my car. Also, the availability of the Call Center is v... See more
Company replied
Location
Switch locationVia Maso Finiguerra, 31R, 50123 Firenze, Firenze / Toscana, IT
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See what reviewers are saying
Locauto was great to rent from, and I was very happy with the perfect car for enjoying both Autostrada and twisty back roads - Opel Corsa with a manual transmission - not too big, enough space for our... See more
Company replied
Excellent rental car service! Everything was fast, smooth, and hassle-free. The car was in perfect condition, and there were no hidden or unexpected extra costs. Very reliable and professional company... See more
Company replied
Excellent car rental experience in Florence! I had a great experience with Locauto in Florence, especially thanks to Francesco. I arrived just 5 minutes before closing, and he was incredibly he... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Via Maso Finiguerra, 31/R potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. L'Ufficio di noleggio non è dotato di key box, ma è possibile la riconsegna fuori orario fino alle ore 02.00 presso l'adiacente Garage Excelsior (Via Palazzolo, 94). Accesso ZTL free. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Via Maso Finiguerra, 31R, 50123, Firenze, Firenze / Toscana, Italy
- +39 0243020419
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4.6
Excellent
1K reviews
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friendly and efficient service
friendly and efficient service in the centre of florence
March 14, 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
That's great to hear! See you soon, Angelo
Satisfied
We were provided with details on the process, car, locations. Car was new. Served well our purpose. Would use again.
March 7, 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
That's great to hear! See you soon, Angelo
Very good expérience
Very good expérience. We rented an Opel Corsa for 1 week as Young drivers (less than 1 year license permit) and we had the « dont worry » insurance.
The car was great and the staff too
Thanks !
March 6, 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
The experience was very good
The experience was very good. The staff was friendly and efficient, and the whole process was quick and easy. They gave us a very good car that was almost new and in perfect condition. Everything went smoothly and we were very satisfied with the service. I would definitely rent from them again.
March 5, 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Expérience clear and good
Check in clear and sympathetic, employees nice and aware.
Check out exactly similar, Very good experience.
March 4, 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Customer service is doing good
Customer service is doing good. Everything is explained in detail. I will revisit this store next time.
February 28, 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
Super feedback, thank you very much! See you soon onboard again with us. Fabio
The best company!!!
February 22, 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
Hello, so glad you enjoyed the trip with us, Fabio
Reply from Locauto Group - Firenze Borgo Ognissanti
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Pick up was fabulous
Pick up was fabulous , the service was great . Best car hire in italy so far , I have used every company so this was a pleasant surprise:)
However due to unforeseen circumstances I had to drop the car back a day early . The man was very rude at the garage and demanded I pay 20 euro because it was a Sunday !!
February 17, 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Very good experience
February 2, 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
E’ bellissimo poter leggere la tua recensione, siamo davvero contenti e ti aspettiamo per un nuovo viaggio insieme! Erika
Very friendly staff and good directions…
Very friendly staff and good directions on how to get back to garage. Really positive experience
February 10, 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Everything ok
February 9, 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
Grazie per aver condiviso la tua esperienza di noleggio e averci dedicato qualche minuto per questa bella recensione. A presto, Ginevra
Efficient process; good car
The process of renting out was simple and efficient and we didn't have to wait long. the car was brand new
February 2, 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Reply from Locauto Group - Firenze Borgo Ognissanti
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Overall good but...
Overall, the rental process with Local Auto in Milan was smooth and efficient. The car delivery was fast, well organized, and the staff was professional.
However, the experience became quite unpleasant right after leaving the garage. While using Waze to drive to our destination (a relaxing day in Tuscany), we found ourselves facing the extremely complex traffic restriction system in Florence (ZTL zones).
We spent more than an hour trying to understand maps and figure out how to reach the highway without entering restricted areas. Everything was confusing, and at no point during the car handover were we informed about this issue or given any guidance on how to avoid ZTL zones.
For non-locals and foreign drivers, this situation is particularly stressful. Navigation apps do not clearly offer an option to avoid ZTL areas, and we were left with the uncomfortable feeling that we might receive a fine for something that was never explained to us and that we were not properly equipped to handle as visitors.
February 4, 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
We are sorry about you experience Matias. We've sent your feedback to the Branch and we hope to see you again!
Andrea
Great trestment ay the office when i…
Great trestment ay the office when i tope the car and the lo oled for a good Solution.
January 29, 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
Thank you for the great review! Stefania
More check-in options in Rome.
The delivery place was Fiumicino whic is pretty far from Rome. Maybe next time suggest a place closer to the city so the client does not have to take a train and a subway back, especially since the client will need to come back to the airport in Fiumicino a couple of days ahead. Just to remind travellers that they can have more options for the check-in of the rental vehicle.
January 12, 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
Thank you for your review, we always appreciate feedback from our customers, and we will take it into consideration.
Davide
Reply from Locauto Group - Firenze Borgo Ognissanti
We are so happy about your all-out stressless experience. Lucrezia
Reply from Locauto Group - Firenze Borgo Ognissanti
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Excellent rent
January 12, 2026
Reply from Locauto Group - Firenze Borgo Ognissanti
Super feedback, thank you very much! See you soon onboard again with us. Fabio
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