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Locauto Group - Genova Aeroporto Reviews 

2,408
TrustScore 4.5 out of 5

4.6

Via Pionieri e Aviatori d Italia, 16154 Genova, Genova / Liguria, IT


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Rated 5 out of 5 stars

Good car, very clean, agency in Genova airport open on august 15th till 11.00 p.m. (the only one and we needed urgently a replacement car). Administrative formalities all digital. Top !

Company replied

Rated 5 out of 5 stars

With mixed reviews prior to booking I was apprehensive. However it was amazing service, easy pick up in Genoa airport, very good fuel economy ( jeep avenger) and superb drop off and speed in Milan mal... See more

Company replied

Rated 5 out of 5 stars

We rent car in Genua and return in Pisa. Everithing was perfect, we manadge everithing via website. We get better car than expected. It was almost new Opel Corsa 2025 with very low mileage around 9k k... See more

Company replied

Rated 4 out of 5 stars

Rented 4 days at Genoa Airport. Had a small misunderstanding about the return time, but the customer service was excellent — the agent checked the camera records, listened, and resolved everything fai... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Genova Aeroporto, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0106143056. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Via Pionieri e Aviatori d Italia, 16154, Genova, Genova / Liguria, Italy

  • +39 0106143056
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4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(2,408)

62,168 reviews in the last 12 months

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Rated 5 out of 5 stars

Great car rental service without deposit

Great car rental service! Everything was fast, smooth, and best of all — no deposit required. Highly recommend!

June 27, 2025
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Reply from Locauto Group - Genova Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars
Locauto Group - Genova Aeroporto logo

Reply from Locauto Group - Genova Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 5 out of 5 stars

Everything was smooth

Everything was smooth. I didn't feel like cheated like i feel with some other companies.

June 18, 2025
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Reply from Locauto Group - Genova Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Smooth experience

new cars, no deposit, easy process. Good experience overall.

June 11, 2025
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Reply from Locauto Group - Genova Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Very simple

Very simple
No need to Leave à caution

June 11, 2025
Locauto Group - Genova Aeroporto logo

Reply from Locauto Group - Genova Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Excellent service with great cars

Excellent service with great cars. It is quick!! Only hassle for us was that the PICK UP location on booking.com is wrong. It directs you to go behind the airport. SO go directly to the Airport, u find Locauto office inside the airport. You need to make a contract here and just outside the office, you could pick the car

June 10, 2025
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Reply from Locauto Group - Genova Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Ottimo Servizio ,Auto KM 0

Great service,brand new car affordable prices.

June 9, 2025
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Reply from Locauto Group - Genova Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Very good experience

Very good experience, the process was very easy, the customer service always gave me right answers.

June 7, 2025
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Reply from Locauto Group - Genova Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

excellent experience

excellent experience , receive quick attention in geneve and the same fast reception in milano airport.

good car was a VW golf almost new

May 18, 2025
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Reply from Locauto Group - Genova Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

It has never been so easy to rent a…

It has never been so easy to rent a car. The procedure finished in 6min or less.

May 16, 2025
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Reply from Locauto Group - Genova Aeroporto

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Genova. The rental personnel were nice and…

The rental personnel were nice and friendly, helping with the car. The only drawback was that it was not 100% cleaned when we got it and the pictogram showed symbols that we did not understand-there was no manual in the car, nor Parking plate, nor water in the wiping screen system. Filling the car on return next to the car rental was almost impossible with a machine that not even local Genovese people understood.
It was a wonderful car, Opel Corsa, can recommend any time. And top notch rental!

May 5, 2025
Locauto Group - Genova Aeroporto logo

Reply from Locauto Group - Genova Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Good experience

Good experience. We arrived a little earlier than planned. The company representatives agreed to give us a car. The car they gave us was not the one we booked because it was not on the site at that time, but it was a similar model. Overall, everything went quickly and without problems. I am happy with the company's services and can recommend it.

May 10, 2025
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Reply from Locauto Group - Genova Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 4 out of 5 stars

Good

It was quite nice from the beginning until the end

April 28, 2025
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Reply from Locauto Group - Genova Aeroporto

Thank you for your feedback! Is there anything would you suggest we improve? See you soon, Anna

Rated 5 out of 5 stars

Very nice

Very nice. Quick, friendly and efficient.

April 27, 2025
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Reply from Locauto Group - Genova Aeroporto

Thank you for the great review! Stefania

Rated 5 out of 5 stars

New nice car

New nice car. Quick service. That was enough for me 😃

April 23, 2025
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Reply from Locauto Group - Genova Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 5 out of 5 stars

Good staff

Good staff, could be more accomodetating as we arrive a bit earlier than expected but they made us wait 2 hours.
The reservation was specifically for a VW Golf but they never had one so we had to get a similar for the same price.

April 14, 2025
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Reply from Locauto Group - Genova Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Every things were OK

Every things were OK! Fast and correct!

April 4, 2025
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Reply from Locauto Group - Genova Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

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