Excellent collection experience and wonderful car. The experience was really soured by the rip-off fee of e50 for having a tank of fuel ever so slightly under full ( with no fuel stops near Rome airp... See more
Company replied

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Excellent collection experience and wonderful car. The experience was really soured by the rip-off fee of e50 for having a tank of fuel ever so slightly under full ( with no fuel stops near Rome airp... See more
Company replied
Relatively easy check-in and agent who delivered the car to nearby plaza explained the key features of the car. The car was quite new and in very good condition. Car return was also very easy.
Company replied
Cool, kind people! The ease and amenability - and no hidden or exorbitant extras. A low deposit that is promptly refunded in full. The fair-mindedness, and willingness to accomodate. Plus the vehicle... See more
Company replied
The office is not easy to reach with current public transport links in La Spezia. A pickup or drop off service would greatly improve the service. Even a taxi service would be a massive improvement.... See more
Company replied
Presso l'ufficio Locauto Rent di La Spezia in Viale Italia, 434 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0187919445. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Viale Italia, 434, 19126, La Spezia, La-Spezia / Liguria, Italy

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Relatively easy check-in and agent who delivered the car to nearby plaza explained the key features of the car. The car was quite new and in very good condition. Car return was also very easy.

Reply from Locauto Group - La Spezia
Excellent collection experience and wonderful car. The experience was really soured by the rip-off fee of e50 for having a tank of fuel ever so slightly under full ( with no fuel stops near Rome airport ). Won't be using again on that basis

Reply from Locauto Group - La Spezia
It was easy to pick up in La Spezi and dropped off in Florence.

Reply from Locauto Group - La Spezia
Taking the car was grate. The car itself was very good.
The only thing that can improve is the signs to car return at the airport..

Reply from Locauto Group - La Spezia
Friendly organised and with great English speaking which made it very easy

Reply from Locauto Group - La Spezia
The process of renting the car is really simple and the staff in La Spezia are very helpful.

Reply from Locauto Group - La Spezia

Reply from Locauto Group - La Spezia
Cool, kind people! The ease and amenability - and no hidden or exorbitant extras. A low deposit that is promptly refunded in full. The fair-mindedness, and willingness to accomodate. Plus the vehicle was top.
Un service efficace, irréprochable, et des véhicules impeccables. La caution est modeste et a été remboursée rapidement; et il n'y a eu aucun frais imprévu.

Reply from Locauto Group - La Spezia

Reply from Locauto Group - La Spezia
This is the first company that made me feel like I'm in good hands.
Pay as you booked, add what suites you best and avoid extra charges for random things.
Pay drive and enjoy the ride.

Reply from Locauto Group - La Spezia
I always rent the car with them. Very easy, fast and great service.

Reply from Locauto Group - La Spezia
Everything went smoothly and met our expectations

Reply from Locauto Group - La Spezia
Very easy process, and even just a call needed to extend the rental period on a reasonable price.

Reply from Locauto Group - La Spezia
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