The staff were very helpful and friendly. Both check in and check out was surprisingly fast, especially considering that I had an accident during the trip that they needed to review, which really onl... See more
Company replied
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See what reviewers are saying
Profesional and effortless to book....Car was better than the one we booked.... the friendliness and helpfulness of the staff in Sienna where we returned the car was excellent they even assist as to a... See more
Company replied
Cool, kind people! The ease and amenability - and no hidden or exorbitant extras. A low deposit that is promptly refunded in full. The fair-mindedness, and willingness to accomodate. Plus the vehicle... See more
Company replied
Excellent collection experience and wonderful car. The experience was really soured by the rip-off fee of e50 for having a tank of fuel ever so slightly under full ( with no fuel stops near Rome airp... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di La Spezia in Viale Italia, 434 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0187919445. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Viale Italia, 434, 19126, La Spezia, La-Spezia / Liguria, Italy
- +39 0187919445
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4.7
Excellent
997 reviews
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What was amazing is that despite my…
What was amazing is that despite my mistake when I did the reservation the person in charge was very helpful and he found me a car during my moving time. I am really greatful !!
March 25, 2025
Reply from Locauto Group - La Spezia
Super feedback, thank you very much! See you soon onboard again with us. Fabio
excellent service
excellent service
very helpful in selecting the type of car needed
February 27, 2025
Reply from Locauto Group - La Spezia
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Reply from Locauto Group - La Spezia
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
The vehicles works perfect and easy to…
The vehicles works perfect and easy to make a reservation.
November 12, 2024
Reply from Locauto Group - La Spezia
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Professional and friendly
Very fast, very efficient, professional and friendly.
Great car (Audi A3) in perfect working order.
And booked well in advance so really not expensive. I checked and similar booked 3 days before our pick up would have half nearly 3 times as much.
November 7, 2024
Reply from Locauto Group - La Spezia
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
it was easy to pic up the car
it was easy to pic up the car
The staff was friendly
No deposit requird
October 19, 2024
Reply from Locauto Group - La Spezia
Thank you for your feedback! Fausto
Excelent service
October 14, 2024
Reply from Locauto Group - La Spezia
Many thanks, see you soon! Erika
Reply from Locauto Group - La Spezia
Thank you Diego for your feedback! You can find more information about the additional charges on the “Special Rental Condition” page or the "General Rental Condition" page https://www.locautorent.com/en/legal-notice/terms-and-conditions/
Our customer center is at your disposal for any question relating to your rental. Please click http://www.locautorent.com/customerservice thanks, Anna
15min walk from harbor
15min walk from harbor. The car was better than expected. Started our trip to Pisa an Lucca. Everything was ok.
October 15, 2024
Reply from Locauto Group - La Spezia
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
From the initial rental in LaSpezia to…
From the initial rental in LaSpezia to drop off in Venice. An easy and smooth process
October 1, 2024
Reply from Locauto Group - La Spezia
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Reply from Locauto Group - La Spezia
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Very easy check in and check out
It was too easy to take the car and then take it back..
September 17, 2024
Reply from Locauto Group - La Spezia
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
The staff was efficient and easy to…
The staff was efficient and easy to work with. Turning in the car was very easy
September 14, 2024
Reply from Locauto Group - La Spezia
Thank you Mark for your feedback! Is there anything would you suggest we improve to achieve the 5th star? Gaia
Good car, friendly staff and clean car
Very friendly people. We rented a small car and got a jeepy renegade. Clean, full tank etc.
Nice price we picked up at La Spezia and delivered at Genova airport. Very good service.
September 12, 2024
Reply from Locauto Group - La Spezia
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Rented a car in La Spezia and drop it…
Rented a car in La Spezia and drop it off in Milan. No deposit needed which is great. So in general good experience
August 22, 2024
Reply from Locauto Group - La Spezia
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Very good service
August 20, 2024
Reply from Locauto Group - La Spezia
We are so happy about your all-out stressless experience. Lucrezia
Company is ok, but...don't have problems...
I liked the uncomplicated pick up and drop off and the friendly personnel. The car was as expected.
I didn't like the handling of a problem I had after I had to change a tire.
It was possible talking in english with the call center but the person(s) clearly didn't get what I was saying. Furthermore there was no solution offered during a weekend.
In the end I had to figure things out by myself.
June 22, 2024
Reply from Locauto Group - La Spezia
Thank you Christian for taking the time to leave us a review. We have forwarded your report to the competent department. However we hope to have you on board again and we will make sure you will live a 5 stars experience! See you soon, Luca
The car was really good
July 7, 2024
Reply from Locauto Group - La Spezia
Thank you so much Daniel for your feedback! Is there anything would you suggest we improve? See you on the next rental, Carlo
Bad service expirence
Audi Italy rented a car for me (my car went for repair), and i had to make a deposit.
Unfortunately i had an accident - not my fault - the other part declared guilty and filed all insurance papers (LocAuto got a copy).
LocAuto still withdraw the money from my credit card - and I'm not able to get them to refund my deposit so far!
June 13, 2024
Reply from Locauto Group - La Spezia
We are sorry to read your negative feedback. We have forwarded your report to the competent department. You will be contacted by the staff as soon as possible. Thanks, Carlo
Good product, customer service left to be desired
While its a good company, we were greeted at the spezia location with no smile in a very cold borderline rude manner. It s not inviting and with so many other options I will choose another company next time.
June 30, 2024
Reply from Locauto Group - La Spezia
We are sorry Jeremie to read your feedback. We are here to http://www.locautorent.com/customerservice help you with anything you need. Gaia
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