The staff were very helpful and friendly. Both check in and check out was surprisingly fast, especially considering that I had an accident during the trip that they needed to review, which really onl... See more
Company replied
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See what reviewers are saying
Profesional and effortless to book....Car was better than the one we booked.... the friendliness and helpfulness of the staff in Sienna where we returned the car was excellent they even assist as to a... See more
Company replied
Cool, kind people! The ease and amenability - and no hidden or exorbitant extras. A low deposit that is promptly refunded in full. The fair-mindedness, and willingness to accomodate. Plus the vehicle... See more
Company replied
Excellent collection experience and wonderful car. The experience was really soured by the rip-off fee of e50 for having a tank of fuel ever so slightly under full ( with no fuel stops near Rome airp... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di La Spezia in Viale Italia, 434 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0187919445. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Viale Italia, 434, 19126, La Spezia, La-Spezia / Liguria, Italy
- +39 0187919445
Unisciti a MyLocauto Friends
4.7
Excellent
997 reviews
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Gentili ed efficienti
September 10, 2025
Reply from Locauto Group - La Spezia
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
I had a great experience with Locauto
I had a great experience with Locauto! What really made it stand out was the people — everyone I dealt with was very friendly, helpful, and professional. The whole process of renting the car was smooth and stress-free, which I really appreciated. Thank you to the Locauto team for making the experience so easy and pleasant.
September 3, 2025
Reply from Locauto Group - La Spezia
Many thanks, see you soon! Erika
Both staff members were pleasant and…
Both staff members were pleasant and took care of the paperwork quickly and car readily available. Gave a free upgrade as well. Will certainly rent again from Locauto.
August 22, 2025
Reply from Locauto Group - La Spezia
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Thank you for the services provided
Thank you for the services provided, really great car rental, the employee's car was provided quickly and efficiently.👍👍👍👍
August 22, 2025
Reply from Locauto Group - La Spezia
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
The car rental was quick and…
The car rental was quick and straightforward. No problems picking up or dropping off the vehicle.
August 15, 2025
Reply from Locauto Group - La Spezia
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Service like it should be
August 9, 2025
Reply from Locauto Group - La Spezia
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
All was perfect, except..
All was perfect , until I had to return the car in Milan. I had just an address , I would have need a photo of the garage door and a pin point on a map.
July 30, 2025
Reply from Locauto Group - La Spezia
Thank you for your feedback. Our customer's reviews are important for us to improve the quality of the service provided. See you on the next rental, Carlo
Good service
July 30, 2025
Reply from Locauto Group - La Spezia
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Davide and Sara are really nice.
Davide and Sara are really nice.
They have been always supportive and extremely kind.
July 19, 2025
Reply from Locauto Group - La Spezia
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Very smooth experience
Very smooth experience. No wait, easy to get to from train station (10 minute walk). Friendly staff. Great car. Excellent all around!
July 6, 2025
Reply from Locauto Group - La Spezia
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Super friendly and helpfull.
Super friendly and helpfull.
Made an error on my reservation and they were happy to solve it.
Will definitely rent with them again.
June 17, 2025
Reply from Locauto Group - La Spezia
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Reply from Locauto Group - La Spezia
That's great to hear! See you soon, Angelo
Everything was perfect!!!
June 8, 2025
Reply from Locauto Group - La Spezia
Thank you for leaving us a positive review! See you soon, Enrico
Professional rental company
We booked a rental service from Locauto through discovercars.com. Everything went perfectly - we picked up the car in La Spezia, returned it to the specified garage in Florence. The paperwork was done quickly, the car was clean enough and tidy. I can recommend it
June 10, 2025
Reply from Locauto Group - La Spezia
Thank you for your feedback! Fausto
Reply from Locauto Group - La Spezia
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Great communication
Staff was polite, we got better car than booked.
We had to extend the rental, and it was done via online chat on their website with no issues.
May 9, 2025
Reply from Locauto Group - La Spezia
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Pretty painless pickup in La Spezia
Pretty painless pickup in La Spezia. We would have loved some info on the drop off location in Florence. That required nearly two hours of fumbling to get the car dropped off & hike back to our hotel.
May 2, 2025
Reply from Locauto Group - La Spezia
Thank yoy for your feedback! We have forwarded your report to the competent department. We can't wait to have you on board again and deserve 5 stars! See you soon, Anna
Cars were ready and the customer…
Cars were ready and the customer service in the front desk were helpful and fast.
April 26, 2025
Reply from Locauto Group - La Spezia
We are so happy about your all-out stressless experience. Lucrezia
Need for Better Customer Service
We picked up our rental car in Florence and everyone there was very helpful, knowledgeable and friendly. They took the time to show us how to use the GPS and we used the bathroom. The car was great.
We then arrived at La Spezia at 12:50 and everything changed The office was closed and the hours stated on the door it wouldn’t reopen until 14:30 There wasn’t any place to park our rental car safely.
As we waited another car came plus a person who wanted to rent a car.
Both rental cars were parked in the middle of the narrow side road When anyone who came down the side road we both had to move During one of the moves I hit a metal post that knocked off a bottom section of plastic trim. None of this would have happened if we had a place to park or someone was there to move returning cars to where they are stored.
I filled out the necessary paperwork but we had now been there over two hours and needed to go to the bathroom the young lady said they didn’t have one and to go next door where I went and they said I couldn’t. So I went back and said they wouldn’t allow me to use their bathroom. So I asked your office lady again if I could use it. She said no again. I have never returned a car without somebody there or a place to park the car and with a bathroom available
April 29, 2025
Reply from Locauto Group - La Spezia
We are sorry to hear that your experience was not up to standard James, and we appreciate you bringing this to our attention. We would like the opportunity to investigate what went wrong, so please contact our customer center department through our website: http://www.locautorent.com/customerservice Thank you, Anna
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