It would be a great idea to inform properly the client on how different systems fonction in the car. A quick review on different system would be nice on a unfamiliar car. We were not able to make the... See more
Company replied

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It would be a great idea to inform properly the client on how different systems fonction in the car. A quick review on different system would be nice on a unfamiliar car. We were not able to make the... See more
Company replied
Excellent collection experience and wonderful car. The experience was really soured by the rip-off fee of e50 for having a tank of fuel ever so slightly under full ( with no fuel stops near Rome airp... See more
Company replied
Cool, kind people! The ease and amenability - and no hidden or exorbitant extras. A low deposit that is promptly refunded in full. The fair-mindedness, and willingness to accomodate. Plus the vehicle... See more
Company replied
Great service in general! We’ve got VW GOLF 8 2.0 TDI - perfect car for this country to drive, with 5 liter of diesel consumption, wow! :-) Had no problem with taking the car and returning back to... See more
Company replied
Presso l'ufficio Locauto Rent di La Spezia in Viale Italia, 434 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0187919445. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Viale Italia, 434, 19126, La Spezia, La-Spezia / Liguria, Italy

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Reply from Locauto Group - La Spezia
This is the first company that made me feel like I'm in good hands.
Pay as you booked, add what suites you best and avoid extra charges for random things.
Pay drive and enjoy the ride.

Reply from Locauto Group - La Spezia
I always rent the car with them. Very easy, fast and great service.

Reply from Locauto Group - La Spezia
Everything went smoothly and met our expectations

Reply from Locauto Group - La Spezia
Very easy process, and even just a call needed to extend the rental period on a reasonable price.

Reply from Locauto Group - La Spezia
Another smooth and easy rental, I often use Locauto La Spezia and have never had an issue with them..they are always helpful with fast and friendly service. Thanks again Davide.

Reply from Locauto Group - La Spezia
The car collection was slow. The only new information they needed, to my knowledge, was the additional driver details.
The car needed to be cleaned before we could drive which incurred a further wait.
The vehicle itself was fine.

Reply from Locauto Group - La Spezia

Reply from Locauto Group - La Spezia
High quality car, friendly and helpful customer service in English, flexible terms , overall a great experience

Reply from Locauto Group - La Spezia
The car that was available was totally different style than the jeep on the photo. It was not similar at all. It was a hatchback and did not accommodate our luggage well. There were NO other options to look at. I’ve been renting for decades and there is always another option. The ladies nice but the man was actually rude.

Reply from Locauto Group - La Spezia
I had a great experience with Locauto! What really made it stand out was the people — everyone I dealt with was very friendly, helpful, and professional. The whole process of renting the car was smooth and stress-free, which I really appreciated. Thank you to the Locauto team for making the experience so easy and pleasant.

Reply from Locauto Group - La Spezia
Both staff members were pleasant and took care of the paperwork quickly and car readily available. Gave a free upgrade as well. Will certainly rent again from Locauto.

Reply from Locauto Group - La Spezia
Thank you for the services provided, really great car rental, the employee's car was provided quickly and efficiently.👍👍👍👍

Reply from Locauto Group - La Spezia
The car rental was quick and straightforward. No problems picking up or dropping off the vehicle.

Reply from Locauto Group - La Spezia
All was perfect , until I had to return the car in Milan. I had just an address , I would have need a photo of the garage door and a pin point on a map.

Reply from Locauto Group - La Spezia
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