The staff were very helpful and friendly. Both check in and check out was surprisingly fast, especially considering that I had an accident during the trip that they needed to review, which really onl... See more
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See what reviewers are saying
Profesional and effortless to book....Car was better than the one we booked.... the friendliness and helpfulness of the staff in Sienna where we returned the car was excellent they even assist as to a... See more
Company replied
Cool, kind people! The ease and amenability - and no hidden or exorbitant extras. A low deposit that is promptly refunded in full. The fair-mindedness, and willingness to accomodate. Plus the vehicle... See more
Company replied
Excellent collection experience and wonderful car. The experience was really soured by the rip-off fee of e50 for having a tank of fuel ever so slightly under full ( with no fuel stops near Rome airp... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di La Spezia in Viale Italia, 434 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0187919445. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Viale Italia, 434, 19126, La Spezia, La-Spezia / Liguria, Italy
- +39 0187919445
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4.7
Excellent
997 reviews
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Easy check in, lovely staff
The check in process was probably the easiest of any car hire I’ve done around the world. Using the online check in prior to my arrival really helped speed up the process and got me on the road within about ten minutes. The staff in La Spezia and Verona Airport were lovely, efficient and helpful.
July 9, 2024
Reply from Locauto Group - La Spezia
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Efficient and professional service
Efficient and professional service. Clear and transparent outline of charges. Very easy drop off at FCO airport
June 25, 2024
Reply from Locauto Group - La Spezia
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Super
Super ! Good car choices , was able to pay in advance , leave the car at a different location, super
July 2, 2024
Reply from Locauto Group - La Spezia
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Easy check in and check out
Easy check in and check out. No hidden conditions. All was clear and explain from the beginning. Nice staff and good car. I will repeat with them
June 21, 2024
Reply from Locauto Group - La Spezia
Many thanks, see you soon! Erika
the people were very good and very…
the people were very good and very helpful, process was simple ,
June 18, 2024
Reply from Locauto Group - La Spezia
Thank you for taking the time to leave us a positive review. See you soon, Enrico
It was very easy to rent the the car…
It was very easy to rent the the car and also to return it.
The staff was very friendly and the car was in perfect conditions
June 8, 2024
Reply from Locauto Group - La Spezia
Hello, so glad you enjoyed the trip with us, Fabio
Reply from Locauto Group - La Spezia
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Reply from Locauto Group - La Spezia
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Quick and easy car rental
Satisfactory process and also without any pressure from the staff to buy insurances.
June 2, 2024
Reply from Locauto Group - La Spezia
Thank you Robert! We can't wait to have you on board again, Gaia
Saviour in need!
We had to rent a car spontaniously because another company was not keeping the contract as promised. Locauto was our saviour in need! Everything from the first phonecall over the quality of the car till the checkout was very good. We had not a single compaint.
May 21, 2024
Reply from Locauto Group - La Spezia
We are so happy about your all-out stressless experience. Lucrezia
Reply from Locauto Group - La Spezia
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Reply from Locauto Group - La Spezia
Thank you such nice review! What would you suggest we improve to achive 5 stars? See you on the next rental, Gaia
Easy pick up and drop off
May 22, 2024
Reply from Locauto Group - La Spezia
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Friendly and Accommodating.
The rental office team was friendly and accommodating. Pick-up and drop off went very smoothly. I will use Locauto again when I'm in Italy. Thanks for a great experience!
May 8, 2024
Reply from Locauto Group - La Spezia
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Reply from Locauto Group - La Spezia
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Nice pick up, navigator to be improved
I liked tha pick up at Venezia airport. Telmo was very nice and attentive and the online check in made it very easy and fast.
The car was good. The only thing we missed was the connectivity of the cell phone with the bigger screen for the maps as it is very useful to drive around. We could not connect the maps to it, only the music.
All cars should have the navigator prepared for plug and play
Returned the car at La Spezia. I was arriving on time but traffic because the football match made me arrive 10 minutes later. I called te office but they would not wait for me and I had to park it and leave the keys on the bar next door.
May 12, 2024
Reply from Locauto Group - La Spezia
Thank you Lucia for your positive feedback! We can't wait to have you on board again and deserve 5 stars. See you on the next rental, Anna
Reply from Locauto Group - La Spezia
Thank you so much for your positive feedback! Is there anything would you suggest we improve to achieve 5 stars? See you on the next rental, Luca
It’s the first time I get a dirty car
It’s the first time I get a dirty car, used by another person before me and not washed.
May 9, 2024
Reply from Locauto Group - La Spezia
We are sorry to read your feedback Leandro. We have forwarded your report to the competent department. We hope anyway to see you again and we will make sure you will live a 5 stars experience. See you on the next rental, Carlo
Your personnel in la spezia is so lazy
Your personnel in la spezia refused to report a scratch on wheel claiming it was below 5cm. At Florence airport then you charged me for this... You are scam and Im gonna put bad reviews everywhere. RETURN MY MONEY!
Also they told me that the car was fully reviewed and I found a BIG scratch in the back, luckily I reported it.
I will tell all my friends to avoid renting in this company
May 1, 2024
Reply from Locauto Group - La Spezia
We are sorry to read your negative feedback Pablo. We have forwarded your report to the competent department. You will be contacted by the staff as soon as possible. Thanks, Carlo
Reply from Locauto Group - La Spezia
Thank you for the great review! Stefania
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