It would be a great idea to inform properly the client on how different systems fonction in the car. A quick review on different system would be nice on a unfamiliar car. We were not able to make the... See more
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Excellent collection experience and wonderful car. The experience was really soured by the rip-off fee of e50 for having a tank of fuel ever so slightly under full ( with no fuel stops near Rome airp... See more
Company replied
Cool, kind people! The ease and amenability - and no hidden or exorbitant extras. A low deposit that is promptly refunded in full. The fair-mindedness, and willingness to accomodate. Plus the vehicle... See more
Company replied
Great service in general! We’ve got VW GOLF 8 2.0 TDI - perfect car for this country to drive, with 5 liter of diesel consumption, wow! :-) Had no problem with taking the car and returning back to... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di La Spezia in Viale Italia, 434 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0187919445. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Viale Italia, 434, 19126, La Spezia, La-Spezia / Liguria, Italy
- +39 0187919445
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4.7
Excellent
964 reviews
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The service and car were good
The service and car were good. They did give us a much bigger car than we reserved. I prefer a small car but they had none.
September 19, 2023
Reply from Locauto Group - La Spezia
Thank you for the great review! Stefania
Good service and Nice car
August 22, 2023
Reply from Locauto Group - La Spezia
Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo
Great service in general!
Great service in general!
We’ve got VW GOLF 8 2.0 TDI - perfect car for this country to drive, with 5 liter of diesel consumption, wow! :-)
Had no problem with taking the car and returning back to rent office. No tricks from tent office staff.
For sure will rent again and definitely recommended!
August 25, 2023
Reply from Locauto Group - La Spezia
Many thanks, see you soon! Erika
Booking Locauto Italy from Australia
Their staff are polite and efficient and the cars were clean and well maintained. The vehicles were available on time and easy to access.
We have used Locauto 4 times over the past 18 months and happy with the result.
August 16, 2023
Reply from Locauto Group - La Spezia
Thank you so much for this lovely review! Is there anything you would recommend we improve to get 5 stars? See you on the next rental, Luca
Reply from Locauto Group - La Spezia
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
The easiest process of renting and…
The easiest process of renting and returning the car, friendly and helpful staff. The location is also great.
The car was nice and new, and the price was amazing as well.
August 4, 2023
Reply from Locauto Group - La Spezia
Thank you for leaving us a positive review! See you soon, Enrico
Good car efficient service no hassle
August 2, 2023
Reply from Locauto Group - La Spezia
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Everything worked fine
Everything worked fine. The stuff was friendly and helped by individuel problems.
July 22, 2023
Reply from Locauto Group - La Spezia
Hello, so glad you enjoyed the trip with us, Fabio
Very smooth,service!
July 22, 2023
Reply from Locauto Group - La Spezia
That's great to hear! See you soon, Angelo
Reply from Locauto Group - La Spezia
Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo
Just amazing!
Just amazing!! Especially being American. They made the process effortless and great car!
July 11, 2023
Reply from Locauto Group - La Spezia
The team is thrilled to hear such good feedback, and we’re proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Clean & 100% working car
Clean & 100% working car. Easy & quick check-in & check-out. Nice & helpful staff.
July 4, 2023
Reply from Locauto Group - La Spezia
Thank you for the great review! Stefania
Excellent Rental Experience
Car and service experience was excellent. I would definitely use Locauto again.
June 23, 2023
Reply from Locauto Group - La Spezia
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
The cost of insurance was more than the…
The cost of insurance was more than the actual rental. I didn't like the car, it felt unsafe.
June 22, 2023
Reply from Locauto Group - La Spezia
We are sorry to hear about your disappointment. We constantly inform all our customers about the options available for coverage, and then we leave the customers the choice of what level of protection they need for their rental or be without one. To clarify any doubts please contact our customer centre http://www.locautorent.com/customerservice Thanks Gaia
Cortesia disponibilità
June 12, 2023
Reply from Locauto Group - La Spezia
Grazie per le 5 stelle! Al prossimo noleggio, Luca
Reply from Locauto Group - La Spezia
Dear customer,
thank you so much for your positive feedback!
Best wishes,
Mirko.
The process on La Spezia was really…
The process on La Spezia was really great and fast. But the return in Florence was a little tricky, because the garage is not on the rental office.
May 27, 2023
Reply from Locauto Group - La Spezia
Thanks for giving us your positive feedback. It's important to improve and provide a better service. See you soon, Gaia
I called the employee at the office because I was arriving late because of the traffic and he waited for me.
The employee was very kind
May 22, 2023
Reply from Locauto Group - La Spezia
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Reply from Locauto Group - La Spezia
Thank you for leaving us a positive review. See you soon, Gaia
You could easily instruct your team in…
You could easily instruct your team in how to instal todler seats. No help was provided at all. When we asked they told us they did not know. Then another lady of the team offered help but we were already done. The quality of the seat was really questionable. Not very reliable.
April 23, 2023
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