The staff were very helpful and friendly. Both check in and check out was surprisingly fast, especially considering that I had an accident during the trip that they needed to review, which really onl... See more
Company replied
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See what reviewers are saying
Profesional and effortless to book....Car was better than the one we booked.... the friendliness and helpfulness of the staff in Sienna where we returned the car was excellent they even assist as to a... See more
Company replied
Cool, kind people! The ease and amenability - and no hidden or exorbitant extras. A low deposit that is promptly refunded in full. The fair-mindedness, and willingness to accomodate. Plus the vehicle... See more
Company replied
Excellent collection experience and wonderful car. The experience was really soured by the rip-off fee of e50 for having a tank of fuel ever so slightly under full ( with no fuel stops near Rome airp... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di La Spezia in Viale Italia, 434 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0187919445. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Viale Italia, 434, 19126, La Spezia, La-Spezia / Liguria, Italy
- +39 0187919445
Unisciti a MyLocauto Friends
4.7
Excellent
997 reviews
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Clean & 100% working car
Clean & 100% working car. Easy & quick check-in & check-out. Nice & helpful staff.
July 4, 2023
Reply from Locauto Group - La Spezia
Thank you for the great review! Stefania
Excellent Rental Experience
Car and service experience was excellent. I would definitely use Locauto again.
June 23, 2023
Reply from Locauto Group - La Spezia
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
The cost of insurance was more than the…
The cost of insurance was more than the actual rental. I didn't like the car, it felt unsafe.
June 22, 2023
Reply from Locauto Group - La Spezia
We are sorry to hear about your disappointment. We constantly inform all our customers about the options available for coverage, and then we leave the customers the choice of what level of protection they need for their rental or be without one. To clarify any doubts please contact our customer centre http://www.locautorent.com/customerservice Thanks Gaia
Cortesia disponibilità
June 12, 2023
Reply from Locauto Group - La Spezia
Grazie per le 5 stelle! Al prossimo noleggio, Luca
Reply from Locauto Group - La Spezia
Dear customer,
thank you so much for your positive feedback!
Best wishes,
Mirko.
The process on La Spezia was really…
The process on La Spezia was really great and fast. But the return in Florence was a little tricky, because the garage is not on the rental office.
May 27, 2023
Reply from Locauto Group - La Spezia
Thanks for giving us your positive feedback. It's important to improve and provide a better service. See you soon, Gaia
I called the employee at the office because I was arriving late because of the traffic and he waited for me.
The employee was very kind
May 22, 2023
Reply from Locauto Group - La Spezia
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Reply from Locauto Group - La Spezia
Thank you for leaving us a positive review. See you soon, Gaia
You could easily instruct your team in…
You could easily instruct your team in how to instal todler seats. No help was provided at all. When we asked they told us they did not know. Then another lady of the team offered help but we were already done. The quality of the seat was really questionable. Not very reliable.
April 23, 2023
Great car
Great car, helpful people at the desk.
One remark. I want to hire the car for 2 days longer. Cause of my flight was canceled. The good news was it was possible. Only thing is I payed 150 euro for this 2 days. Now I rent a car by another company for 230 euro for 11 days. If the rate for 2 days were equal than I payed before I booked my new car or the same car by Locauto.
April 27, 2023
Reply from Locauto Group - La Spezia
Hello Andreas, thank you so much for your positive feedback. Is there anything you would recommend we improve?
Carlo
Although it took a while to process us…
Although it took a while to process us when we picked up the car due to computer issues the staff were very helpful and courteous. The car performed wonderfully as well.
April 19, 2023
Reply from Locauto Group - La Spezia
Dear Mr. Robinson,
thanks a lot for leaving this so positive comment about our staff.
See you soon again!
Giulio
dirty car,and they tried to count old…
dirty car,and they tried to count old scratch as damage, it's a good thing I took pictures before,otherwise I would pay a fine
April 26, 2023
Reply from Locauto Group - La Spezia
Oh no! That’s not what we like to hear! We’d like to learn more about your specific situation and make things right. Please get in touch with our Customer Service department through our website: http://www.locautorent.com/customerservice our Staff will help you to solve your issue. Thanks, Gaia
They treated me like family.
April 8, 2023
Reply from Locauto Group - La Spezia
Lovely recommendation. See you soon, Gaia
Very good experience and easy
Very fast and easy way of renting the car.
The personal was very friendly
April 10, 2023
Reply from Locauto Group - La Spezia
Dear customer,
thanks a lot for this positive feedback, hope to have you onboard again really soon.
Cheers,
Giulio
Renting in Italy
Being in a foreign country is stressful when renting a car. These guys were great, made it easy and even when I changed my drop off location it was no problem. Check in and check out was easy.
March 17, 2023
Reply from Locauto Group - La Spezia
Many thank for your great 5-star review. A 100% stress-free, seamless and positive booking experience sounds great. Lovely recommendation. See you soon, Gaia
Very nice company and services!
February 15, 2023
Reply from Locauto Group - La Spezia
Thank you for leaving us a positive review. See you soon.
Carlo
Reply from Locauto Group - La Spezia
Thanks for giving us your positive feedback, Javier we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Reply from Locauto Group - La Spezia
Thank you for leaving us a positive review, William. See you soon, Gaia
Everything worked out well
Everything worked out well. We didn't have to wait when we picked up the car, nor when we checked in.
September 26, 2022
Reply from Locauto Group - La Spezia
Thank's for giving us your positive feedback, we are glad you enjoyed your trip with Locauto.
Carlo
Reply from Locauto Group - La Spezia
We will share your feedback with La Spezia Locauto rent a car office. They will be glad to hear about this. Thank's.
Carlo
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