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Locauto Group - Milano Malpensa Aeroporto T2 Reviews 

2,362
TrustScore 4.5 out of 5

4.6

Stazione Ferroviaria Malpensa Terminal 2, 21019 Somma Lombardo, Varese / Lombardia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

The staff were great, so friendly, polite and helpful. They spoke great English, so collection and drop off was quick and easy. The car itself was great, and the briefing was clear yet thorough. Getti... See more

Company replied

Rated 5 out of 5 stars

Best car rental company! Paolo the station manager and the entire team were all very helpful welcoming and friendly. Everything was smooth from start to finish the car was brand new spotlessly clean a... See more

Company replied

Rated 5 out of 5 stars

Locauto made everything very easy, both in terms of providing the vehicle we needed and arranging the most convenient drop-off location for us. The paperwork was quick, and the car was brand new. The... See more

Company replied

Rated 4 out of 5 stars

You need better instructions on how to find the rental building at Milan Airport. There are no signs in English outside

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Milano Malpensa Terminal 2, potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. Locauto ti garantisce un noleggio sicuro e affidabile con vetture sottoposte a costante manutenzione. Il risparmio è assicurato, grazie alle numerose offerte studiate per ogni necessità, e puoi prenotare anche online! Se riconsegni l'auto oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio.


Contact info

  • Stazione Ferroviaria Malpensa Terminal 2, 21019, Somma Lombardo, Varese / Lombardia, Italy

  • +39 0243020403
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Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(2,362)

59,558 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ver smooth process and very kind team

Ver smooth process and very kind team. I didn’t add the booster seat for the child in my request, however They supported me and provided me with a booster seat free of charge.
The return process very smooth. Also it’s always recommended to proceed with the (don’t worry) coverage.

August 12, 2026
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Reply from Locauto Group - Milano Malpensa Aeroporto T2

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

My first rental car experience

It was my first time renting a car from this company and the car was very clean and it was easy to collect. The staff were very helpful and kind. Especially when I returned the car Rafaella helped make the experience very easy.

August 10, 2026
Unprompted review
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Reply from Locauto Group - Milano Malpensa Aeroporto T2

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

The best car rental experience ever

The best car rental experience ever, forever my number 1 choice, best cars, best team, this was my 4th time in italy wit locauto and definitely will no be the last!

August 9, 2026
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Reply from Locauto Group - Milano Malpensa Aeroporto T2

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Great service

Great service, everything worked out fine and they gave me an upgrade for free!

August 8, 2026
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Reply from Locauto Group - Milano Malpensa Aeroporto T2

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

Good car and very good service

Good car and very good service. Many thanks

August 5, 2026
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Reply from Locauto Group - Milano Malpensa Aeroporto T2

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

We hired a car through zest car hire…

We hired a car through zest car hire when we got to the airport a little confusing as zest then used a second party car car LOCAUTO luckily a lovely lady helped with the confusion but it was in the small print email , going forward with LOCAUTO it was straight forward only thing I would say the agent never checked the car over with ourselves just gave the keys and away we went on our travels we then got a email with pictures of the car damage. On returning again no issues another lovely guy this time did come out and check the car over for any additional damage signed off. I would just say there is a petrol station 6 minutes away so top up before returning the car as there is a 50 euro charge plus fuel on top.

August 4, 2026
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Reply from Locauto Group - Milano Malpensa Aeroporto T2

Thank you for the great review! Stefania

Rated 4 out of 5 stars

Good

Helpful and friendy

July 27, 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Dear Matt,thank you for your kind review.
We are glad that you enjoyed our friendly staff!
We hope to welcome you back and earna 5-star rating next time!
Elisa

Rated 5 out of 5 stars
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Easy Pickup ,

Easy Pickup ,
Easy Return
Friendly Service personal

July 31, 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Amazing customer service & staff

Great staff very to the point , amazing experience greet with a smile & solution oriented

I’m definitely going back to them

July 25, 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Dear Jason,thank you for sharing your feedback with us! We are truly delighted to hear that our team at Enterprise was able to help resolve your situation and get you on the road smoothly.
Our staff takes great pride in providing friendly, customer-oriented service, so it means a lot to know that you appreciated their efforts and assistance. We look forward to welcoming you back for another great experience on your next trip!
Elisa

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Excellent vehicle.

July 20, 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Malpensa T2 pick up & return

Easy pick up and return; easy to add additional driver last minute. Polite and efficient staff.

July 25, 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Excellent experience, fast and easy service

An exceptional experience! The pick-up and drop-off process was extremely easy and fast. The car was perfectly clean, and the staff were very professional and polite. Highly recommended!

July 26, 2026
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Reply from Locauto Group - Milano Malpensa Aeroporto T2

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Great

Seamless process. No fuss when returning the car.

July 23, 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 1 out of 5 stars

Car was dirty and scratched

Car was dirty and scratched, the checkin process took more than an hour. Very poor experience

July 15, 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Hello Aw, thank you for sharing your feedback. We know that peak season can be challenging due to the high volume of customers we assist, and we sincerely apologize for the long wait. We hope to have the opportunity to welcome you back for a smoother experience in the future!
Sara

Rated 5 out of 5 stars

Good team

Good team, nice quick and helpful

July 21, 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Quick pick up process perfect

Quick pick up process , same with drop off
New clean car , perfect experience

July 21, 2026
Locauto Group - Milano Malpensa Aeroporto T2 logo

Reply from Locauto Group - Milano Malpensa Aeroporto T2

Thank you for taking the time to leave us a positive review. See you soon, Enrico

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