We used Local Auto throughout our Italian vacation, starting in Venice and travelling extensively through Southern Italy, with two vehicle changes along the way. The service was excellent from start t... See more
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Location
Switch locationPiazza Duca d'Aosta 1, Galleria delle Carrozze, 20125 Milano, Lombardia, IT
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The customer service people we dealt with were really helpful and friendly. They explained things clearly and simply. Importantly there wasn’t the usual push to sell more insurance that you get with... See more
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Arthur provided exceptional service from start to finish. He was professional, friendly, patient, and genuinely committed to making sure everything went smoothly. He answered every question clearly, t... See more
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Personnel of Locauto are very positive, polite and speak English perfectly! It took me only 5 minutes to receive a quotation from a pretty girl, who instructed me about specific points. After that I r... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Milano Stazione Centrale potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020420. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio. Disponibile il servizio di noleggio auto elettriche per spostamenti urbani e senza restrizioni di ZTL e di parcheggio.
Contact info
Piazza Duca d'Aosta 1, Galleria delle Carrozze, 20125, Milano, Lombardia, Italy
- +39 0243020420
Unisciti a MyLocauto Friends
4.5
Excellent
4K reviews
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Good get better
It was, they are profesional, the only thing that i didn’t like is that i paid for a small automatic caf and i receive a manual suv, at least the car was new and very nice equipped
July 11, 2026
Reply from Locauto Group - Milano Stazione Centrale
Thanks for your review, Andrei! We're sorry about the automatic car. We always do our best to match requests, and when we can't, we offer a higher category to make up for it. It can happen from time to time, especially in high season, but we appreciate your understanding. Hope to see you again.
Anna
Easy to pick up and drop off the car
Easy to pick up and drop off the car. Everything went very well; the staff were friendly and helpful. I will use the service again.
July 19, 2026
Reply from Locauto Group - Milano Stazione Centrale
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Arthur was amazing!
Arthur was amazing, very kind! Thank you for your service, the advice, and info on the far/ images/lights!
July 19, 2026
Unprompted review
Reply from Locauto Group - Milano Stazione Centrale
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Artur explained everything very well.
July 18, 2026
Unprompted review
Reply from Locauto Group - Milano Stazione Centrale
We are so happy about your all-out stressless experience. Lucrezia
Nice service and good attitude
Nice service and good attitude. THANKS ARTUR
July 18, 2026
Unprompted review
Reply from Locauto Group - Milano Stazione Centrale
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Reply from Locauto Group - Milano Stazione Centrale
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Definitely recommended
Renting the car was very easy. The car itself was completely new and all staff very helpful and experienced.
July 18, 2026
Reply from Locauto Group - Milano Stazione Centrale
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Reply from Locauto Group - Milano Stazione Centrale
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Reply from Locauto Group - Milano Stazione Centrale
We are so happy about your all-out stressless experience. Lucrezia
Reply from Locauto Group - Milano Stazione Centrale
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
I would like to express my sincere…
I would like to express my sincere gratitude to Locauto Rent a Car, especially to Gianluca!
The entire rental process was fast, smooth, and completely hassle-free. Gianluca was incredibly professional, friendly, and helpful. He explained everything clearly, completed all the paperwork quickly, and made sure we could start our trip without any delays.
We received an excellent car - clean, comfortable, and exactly as expected. As a lovely surprise, Gianluca also gave us an umbrella as a gift. It was such a thoughtful gesture and made our experience even more memorable.
Thank you, Locauto Rent a Car, for the outstanding service, and a special thank you to Gianluca for taking such great care of your customers. We will definitely recommend your company to our friends and will be happy to rent from you again!
July 16, 2026
Unprompted review
Reply from Locauto Group - Milano Stazione Centrale
Hello, so glad you enjoyed the trip with us, Fabio
The car i recevied was not the same…
The car i recevied was not the same quality as the one i reserved
July 16, 2026
Reply from Locauto Group - Milano Stazione Centrale
Dear Aharon, thank you for your feedback.
We would like to clarify that since the exact model you booked was unavailable, we provided you with a free upgrade to a higher category car.
We apologize if the car did not meet your expectations this time.
We hope to welcome you back in then future and provide you with a better experience.
Elisa
Artur es increíble
Artur es increíble, el mejor de todos súper atento nos ayudó con todo. Le doy 5 estrellas a locautos.
July 15, 2026
Unprompted review
Reply from Locauto Group - Milano Stazione Centrale
Thank you for leaving us a positive review! See you soon, Enrico
Honestly
Honestly, our only disappointment was when we went to pick up the car. We expected the rental office to be inside Milano Centrale station, but we found out that we had to walk to another location to collect the car. Since we had a lot of luggage, that part was inconvenient.
Other than that, everything went smoothly. What really stood out was the return process. The staff member who assisted us, David, was incredibly friendly, professional, and helpful. He made the whole experience much better. If I rent a car from this company again in the future, it will honestly be because of David. He is a great representative of the company.
July 15, 2026
Reply from Locauto Group - Milano Stazione Centrale
Hello Murat, we truly appreciate your feedback, as it helps us improve our service. We are aware that our parking location at Milan Central Station is currently not very convenient to reach, and we understand the frustration this causes our customers. Please know that we are in constant communication with the Station Management to advocate for better conditions and alternative access routes to our parking area. We are hopeful that our requests will be approved soon to provide a smoother experience.
Anna
Great
Staff in the main office at Milan Centrale were pretty rude to everyone they were dealing with. It was 8am on a Sunday, so I'll give them a bit of slack.
Otherwise the service was perfect. Car was great, can't argue on the price. Returning the car after hours was easy.
July 7, 2026
Reply from Locauto Group - Milano Stazione Centrale
Hello Bryan, thank you for choosing Locauto and for sharing your experience. We sincerely apologize that you found our staff to be rude. This is certainly not the standard of service we strive to provide, and we will be addressing your feedback directly with the local team. Despite this, we are glad you enjoyed the overall rental service, and we hope to have the opportunity to assist you again in the future.
Anna
No problem wirh the car or during…
No problem wirh the car or during reservation or payment
July 14, 2026
Reply from Locauto Group - Milano Stazione Centrale
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
The experience was great!!
The experience was great from start to finish. I was greeted by kind and friendly employees who were always willing to help, making the entire process smooth and stress-free. I would definitely recommend this company to anyone looking for a reliable and trustworthy car rental service, with no hidden costs or unpleasant surprises.
July 7, 2026
Reply from Locauto Group - Milano Stazione Centrale
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Reply from Locauto Group - Milano Stazione Centrale
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
The service was very efficient
The service was very efficient, and both the pickup and return of the car were smooth and hassle-free.
July 4, 2026
Reply from Locauto Group - Milano Stazione Centrale
Thank you for leaving us a positive review! See you soon, Enrico
Great over all experience
Check-in was easy to find and quick. You have to walk 10 minutes to pick up the car from a garage and return it to the same place, which was not obvious to me at booing.
July 13, 2026
Reply from Locauto Group - Milano Stazione Centrale
Thank you for your review, Gregory! We are glad to hear that you had a great overall experience and that the check in process was quick and easy.
We appreciate your feedback regarding the car pick up location. The garage is just a short walk from our desk, and we will make sure to highlight this information more clearly during the booking process to avoid any confusion.
See you next time!
Anna
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