We used Local Auto throughout our Italian vacation, starting in Venice and travelling extensively through Southern Italy, with two vehicle changes along the way. The service was excellent from start t... See more
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Location
Switch locationPiazza Duca d'Aosta 1, Galleria delle Carrozze, 20125 Milano, Lombardia, IT
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The customer service people we dealt with were really helpful and friendly. They explained things clearly and simply. Importantly there wasn’t the usual push to sell more insurance that you get with... See more
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Arthur provided exceptional service from start to finish. He was professional, friendly, patient, and genuinely committed to making sure everything went smoothly. He answered every question clearly, t... See more
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Personnel of Locauto are very positive, polite and speak English perfectly! It took me only 5 minutes to receive a quotation from a pretty girl, who instructed me about specific points. After that I r... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Milano Stazione Centrale potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020420. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio. Disponibile il servizio di noleggio auto elettriche per spostamenti urbani e senza restrizioni di ZTL e di parcheggio.
Contact info
Piazza Duca d'Aosta 1, Galleria delle Carrozze, 20125, Milano, Lombardia, Italy
- +39 0243020420
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4.5
Excellent
4K reviews
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I don't have anything to complain
I don't have anything to complain. Car was almost brand new, check in and check out was fast. Kudos to Artur in Milan Centrale
July 4, 2026
Unprompted review
Reply from Locauto Group - Milano Stazione Centrale
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Perfect experience
Perfect experience! Great staff and service - we arrived early and they managed to get our car for us before time, and it was a brand new Fiat. Will definitely use Locauto again!
July 4, 2026
Reply from Locauto Group - Milano Stazione Centrale
Many thanks, see you soon! Erika
Good general experience, but with an annoying moment
The process to make a reservation is very simple and clear to select the options in the web page. Prices are very competitive. The car supplied was according with the one I reserved and a new one. But there is some few details that would make the total experience more satisfactory. The celular app, doesn’t display de reservation information legible. In addition when picking up the car the person who checked my documents required a Credit card with my name and numbers of the credit card printed on it, which in Mexico’s case all banks are not printing the credit card numbers since at least 2 years ago, they just print the name and for this reason they was rejecting my check in process and I was about to lose the reservation, this is very annoying situation. After I request in a second intent to the person to consider my case she asked her superior to review my case, in the first intent she had rejected my check in process, even explaining the credit card conditions.
July 1, 2026
Reply from Locauto Group - Milano Stazione Centrale
Thank you for your detailed feedback, Saul. We are glad you found the booking process simple, the prices competitive, and the car to your satisfaction. Regarding the pick-up issue with your credit card, we would like to point out that our terms and conditions, available at https://www.locautorent.com/en/legal-notes/terms-and-conditions/ are clearly accessible during the booking process and list all required documents and payment methods. We always recommend reviewing them before finalizing your reservation, as requirements may vary by country. We also thank you for reporting the app issue, which we will forward to the relevant department. We hope to welcome you again.
Anna
Excellent service, almost new car received.
The car I received was as expected, with less than 500 km traveled, the delivery and return were very fast. A pleasant surprise was that no amount was blocked on my account, only my credit card was checked with an authorization of 0.01 euros.
June 29, 2026
Reply from Locauto Group - Milano Stazione Centrale
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Totally amazing...
Totally amazing.... car was opal .... Best rental car I've ever had and the employee that helped me out's name was Arthur and he was Rock solid....
July 3, 2026
Unprompted review
Reply from Locauto Group - Milano Stazione Centrale
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Reply from Locauto Group - Milano Stazione Centrale
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Reply from Locauto Group - Milano Stazione Centrale
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
My experience with enterprise has been…
My experience with enterprise has been great. Gian Lucas especially was helpful with the drop off service!
July 1, 2026
Unprompted review
Reply from Locauto Group - Milano Stazione Centrale
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
very customer friendly and helpful
very customer friendly and helpful. super easy process. it was the third time that i rent a car with them and it always went very smooth. highly recommend since tou also don’t need a credit card
July 1, 2026
Reply from Locauto Group - Milano Stazione Centrale
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Reply from Locauto Group - Milano Stazione Centrale
That's great to hear! See you soon, Angelo
It’s good Experience
It’s good Experience. Staff is nice & helpfull. Car was clean & in good condition. Recommend.
June 30, 2026
Reply from Locauto Group - Milano Stazione Centrale
Thank you for the great review! Stefania
Process was quick and easy
Process was quick and easy; car was spotless and well maintained.
June 21, 2026
Reply from Locauto Group - Milano Stazione Centrale
Hello KM, thank you for choosing Locauto and sharing your experience with us! It was a true pleasure assisting you, and we look forward to welcoming you back in the future.
Anna
The Staff was very friendly und the…
The Staff was very friendly und the Booking process was easy. Also nobody pushed us to buy extra insurance. Over all a very uncomplicated and good experience.
June 22, 2026
Reply from Locauto Group - Milano Stazione Centrale
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Overall good experience.
Car was great. Almost new. Pickup was seamless at Milan Malpensa. Returning at Milan centrale was more problematic. Return site was hard to find and I filled gas about 15 miles from return site only to be told it was not full. Choice was pay a 50 euro administrative fee plus gas or go back out to gas station. Less Han 3 liters filled the tank. Seemed overall harsh.
June 22, 2026
Reply from Locauto Group - Milano Stazione Centrale
Thank you for your review, Joseph! We're happy you enjoyed the car and the pickup at Malpensa. We apologize for the issues at Milan Centrale: we understand the fuel policy can feel strict, but it ensures fairness for all customers. We'll work on better signage and clearer communication about nearby gas stations. Your feedback helps us improve. We hope to see you again soon!
Anna
Friendly and helpful staff at the Milan…
Friendly and helpful staff at the Milan Central train station location. Great car. Easy return,
June 23, 2026
Reply from Locauto Group - Milano Stazione Centrale
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Rented a car for pick up and return at Milano Centrale
Rented a car for pick up and return at Milano Centrale. Went perfectly. Make sure you understand that the rental counter is only for initiating the rental, and is not where the cars are to be picked up and returned. As with most Train Stations, cars are picked up and returned to a nearby parking lot. Directions are clear and the staff is friendly and helpful.
June 28, 2026
Unprompted review
Reply from Locauto Group - Milano Stazione Centrale
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Reply from Locauto Group - Milano Stazione Centrale
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Friendly attitude
Friendly attitude , care, create culm a joy to get in touch with. I think its on account of Directors , all people in Locauto positive, delicate and responsible. I do very much appreciate they service.
June 28, 2026
Reply from Locauto Group - Milano Stazione Centrale
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
It was good service thanks to david
June 27, 2026
Unprompted review
Reply from Locauto Group - Milano Stazione Centrale
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Amazing from start to finish
Amazing from start
To finish.
We were super super happy. - will use again.
June 25, 2026
Reply from Locauto Group - Milano Stazione Centrale
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
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