Very friendly and helpful staff. The process of renting and returning the car went very smoothly and without any complications. The car, a Fiat 600 hybrid, was rented at the Palermo airport after 10 p... See more
Company replied
Location
Switch locationPalermo - Aeroporto Punta Raisi 1, Terminal, 90045 Cinisi, Sicilia, IT
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See what reviewers are saying
The Catania airport was closed and the flight was diverted to Palermo. We arrived at night. The only company that offered a reasonable price and acted quickly. The return to Catania airport went smoot... See more
Company replied
I had a great experience with Locauto. The car was clean, well-maintained, and in excellent condition. Both pick-up and return were quick, easy, and hassle-free. The staff were professional and friend... See more
Company replied
Almost brand a new car , and reasonably priced , with no need for a deposit . Pietro who we dealt with was very pleasant and friendly . When we returned the car I was expecting extra cost for dints... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Palermo Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. Locauto ti garantisce un noleggio sicuro e affidabile con vetture sottoposte a costante manutenzione. Il risparmio è assicurato, grazie alle numerose offerte studiate per ogni necessità, e puoi prenotare anche online! Se riconsegni l'auto oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Palermo - Aeroporto Punta Raisi 1, Terminal, 90045, Cinisi, Sicilia, Italy
- +39 0243020408
Unisciti a MyLocauto Friends
4.7
Excellent
10K reviews
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Reply from Locauto Group - Palermo Aeroporto
Dear Ismael,thank you for sharing your experience.
We are glad that you enjoyed our service and we hope to welcome you back and earn a 5-star rating next time.
Elisa
Car rental as it should be
Car rental as it should be. Excellent location in the terminal, fast service, clean car.. Piedro was nice, helpful. Thank you.
August 3, 2026
Reply from Locauto Group - Palermo Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Very nice customer service
Very nice customer service. Brand new vehicle with nice features. Pleasant guys for check-in and check-out. Easy booking process.
August 2, 2026
Reply from Locauto Group - Palermo Aeroporto
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Reply from Locauto Group - Palermo Aeroporto
Thank you for the great review! Stefania
Friendly staff
Friendly staff, easy pickup and return, and no deposit required. I didn’t get the exact car I booked, but I received a similar and slightly larger car.
July 31, 2026
Reply from Locauto Group - Palermo Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Professional service
No queues when I arrived at Palermo. Friendly , professional service at the desk, easy car pick up. No hard sell on insurance. Likewise easy drop off at Catania with attentive staff who were polite and willing to help.
July 18, 2026
Reply from Locauto Group - Palermo Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Picked up in Palermo dropped off in…
Picked up in Palermo dropped off in Catania.....all very smooth. Car was great, no problems.
August 2, 2026
Reply from Locauto Group - Palermo Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Easy and effortless process
Easy process when picking up, even got a better car that we reserved and the return was quick and without any problems as well. The car was in good condition.
August 2, 2026
Reply from Locauto Group - Palermo Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Reply from Locauto Group - Palermo Aeroporto
Many thanks, see you soon! Erika
Reply from Locauto Group - Palermo Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Fast response,nice car for money
August 1, 2026
Reply from Locauto Group - Palermo Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Very uncomplicated and good
Very uncomplivcated and fast. Car was quite new and clean. Nothing to complain
July 31, 2026
Reply from Locauto Group - Palermo Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Good experience…
Everything was ok except the outside cleaning of the car.
Pietro was super professional.
July 24, 2026
Reply from Locauto Group - Palermo Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Car was not clean as it should be
Car was not clean as it should be
Quiite big one, is possitive
Full cover was expecting from my to buy, but i already bought online before, quite strange.
July 11, 2026
Reply from Locauto Group - Palermo Aeroporto
Dear Petr, thank you for sharing your experience with Locauto. We sincerely apologize for providing a vehicle that did not meet our cleanliness standards; your feedback is highly valuable in helping us improve our service. Regarding your insurance, please note that we are unable to view coverage purchased outside of Locauto, as this is a separate agreement between you and the booking intermediary. For this reason, our staff explained our direct full coverage options to you, which are always completely optional.
Anna
Very friendly
Very friendly. They kept the office open even when my flight was delayed and I arrived after midnight. (At an extra cost though.)
July 28, 2026
Reply from Locauto Group - Palermo Aeroporto
We're happy to hear you had a great time in Italy. See you soon, Ginevra
No willingness of company to do a…
No willingness of company to do a compromise for us
We will never book again
July 30, 2026
Reply from Locauto Group - Palermo Aeroporto
Dear Paula,thank you for bringing your feedback to our attention. We are truly sorry to hear about the situation that occurred with your bookings and the frustration it caused.
This is certainly not reflective of the level of service and flexibility we strive to provide to our customers. We fully understand how disappointing it is to face unexpected changes and additional costs while planning your trip.
We take your comments seriously and will review this with our staff to see how we can better handle similar administrative issues in the future.
Please do not hesitate to get in touch with our Customer Service team by clicking here:https://portale.locautorent.com/websitecs/cs-home.aspx
We truly hope you might reconsider and give us another chance to provide you with a much better experience.
Elisa
absolute satisfaction
absolute satisfaction. their approach was on point. we were satisfied. the car drove us without any problems. I can definitely recommend this company.
July 30, 2026
Reply from Locauto Group - Palermo Aeroporto
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Great service
Great service! Just a quick note on email response times
I’m giving Locauto Palermo 5 stars because everything on-site was fantastic—the car pickup and drop-off were completely smooth, quick, and hassle-free.
The only small area for improvement would be email communication, as it took them longer than ideal to reply to my query prior to the trip. Overall, a great experience, but a bit faster response time to emails would make it truly perfect!
July 23, 2026
Reply from Locauto Group - Palermo Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Great cars ,everything was perfect!!!
July 23, 2026
Reply from Locauto Group - Palermo Aeroporto
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Reply from Locauto Group - Palermo Aeroporto
Thank you for your feedback! Fausto
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