All in all a very good experience to rent the car with Locauto, Palermo. Professional staff, easy and quick pick up and return. The car was in perfect conditions. Wouldn't doubt to repeat.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We have heard of other turists that its always a problem when they rent cars in sicilia so we were a little bit on our toes.,but., everything was smooth Sailing whit this company.. everything was very... See more
Company replied
Service and Quick delivery and return. Car in excellent State and as good as new. It was a suprise that the price that you book gets a other dimension when you want a insurance and fuel option pakk... See more
Company replied
Rented a VW Tiguan from the Palermo Notarbartolo branch. The staff were very friendly and helpful — they explained everything clearly and the pickup was quick and easy. Returning the car at Palermo Ai... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Palermo Via Umberto Giordano 8 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0916850991 Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Via Umberto Giordano 8, 90144, Palermo, Sicilia, Italy
- +39 0916850991
Unisciti a MyLocauto Friends
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Car rental perfect
Once the web sight glitches had been navigated via good on-line response to queries, everything was … perfect. Rapid collect, rapid return, frenetic as always with car hire but polite and professional throughout.
Keep it up and thank you .. 2nd time user. Chris.
September 26, 2025
Reply from Locauto Group - Palermo Notarbartolo
Thank you for the great review! Stefania
I had a great experience with Locauto…
I had a great experience with Locauto in Sicily. The staff is so nice. I had no problem with my car. Terrific !
September 25, 2025
Reply from Locauto Group - Palermo Notarbartolo
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Giuseppe was absolutely amazing in…
Giuseppe was absolutely amazing in helping is with our booking. We are so thankful of his assistance and getting us a car for our holiday in Sicily. Thanks you once again Giuseppe. Fabulous service!
September 24, 2025
Unprompted review
Reply from Locauto Group - Palermo Notarbartolo
Thank you for the great review! Stefania
Giuseppe was absolutely fantastic
Giuseppe was absolutely fantastic, please ask for him on check-in. He made picking up a car very easy and was the best service we have received in Europe so far. 5 stars 🌟 🌟🌟🌟🌟
September 24, 2025
Unprompted review
Reply from Locauto Group - Palermo Notarbartolo
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Many thanks for great rental service…
Many thanks for great rental service with no problems :) Thank you Ana for being such a lovely person during the car return!
September 24, 2025
Unprompted review
Reply from Locauto Group - Palermo Notarbartolo
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Staff was all very nice and kind
Staff was all very nice and kind. Helped with requests and very efficient. Car return was a very challenging experience. At Catania airport, the signs were not clear enough and after following several signs, no more signs found and I got lost. Had to circle around the airport (in very heavy traffic) and that was a very scary experience. This seems to apply for other companies, so it could be airport design issue.. but nevertheless, I am sharing the experience from foreigners view point. Other than that, all went well and car was good!
September 20, 2025
Reply from Locauto Group - Palermo Notarbartolo
Thank you for your feedback. Our customer's reviews are important for us to improve the quality of the service provided. We have forwarded your review to the competent department. See you on the next rental, Luca
Fast track to check-in and check-out…
Fast track to check-in and check-out the car, proper contact with Locauto employes and quite clear terms of rental.
September 22, 2025
Reply from Locauto Group - Palermo Notarbartolo
Thank you for the great review! Stefania
they understood our needs
September 5, 2025
Reply from Locauto Group - Palermo Notarbartolo
Hello, so glad you enjoyed the trip with us, Fabio
Anna helped us very well and quickly
Anna helped us very well and quickly. It was perfect
September 18, 2025
Unprompted review
Reply from Locauto Group - Palermo Notarbartolo
Hello, so glad you enjoyed the trip with us, Fabio
Reply from Locauto Group - Palermo Notarbartolo
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Reply from Locauto Group - Palermo Notarbartolo
Thank you for your feedback! Is there anything would you suggest we improve? See you soon, Luca
Locauto of Palermo super 👍
Many years I will rent cars only in Locauto. Expensively, but everything is always honest and clear. It is pleasant to deal with professionals. The next year I plan to take again here. Locauto of Palermo good fellows!
September 14, 2025
Reply from Locauto Group - Palermo Notarbartolo
Thank you for taking the time to leave us a positive review. See you soon, Enrico
All was done quickly and ok. Good car.
Good and fast service. Car was perfecto
September 13, 2025
Unprompted review
Reply from Locauto Group - Palermo Notarbartolo
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
I had a great experience with Locauto
I had a great experience with Locauto. Their service and explanations were impeccable. I would certainly recommend them whenever I am in Italy again.
September 12, 2025
Reply from Locauto Group - Palermo Notarbartolo
Many thanks, see you soon! Erika
Smooth experience, helpful staff, and good car
My boyfriend and I rented a car for 2 days in Palermo. The staff at Locauto was very helpful and friendly. The service was smooth and it didn’t take too long to register and get the keys to start using the car. The car itself was clean and was comfortable to drive with. We took “Don’t Worry” protection and at the end of the rental period, we delivered the car, the employee from Locauto did a quick check on the car, we signed the end of the contract, and everything was in order. All in all, very good and smooth experience. I would definitely recommend when hiring a car in Palermo!
September 12, 2025
Unprompted review
Reply from Locauto Group - Palermo Notarbartolo
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Always great to rent here
Always great to rent here. We live near and have rented 9 time this year. Always great.
September 10, 2025
Unprompted review
Reply from Locauto Group - Palermo Notarbartolo
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Everything was perfect and easy
Everything was perfect and easy. We didn’t have any problems.
September 10, 2025
Unprompted review
Reply from Locauto Group - Palermo Notarbartolo
We are so happy about your all-out stressless experience. Lucrezia
Great value
Great value. Great point to point service - easy and quick pickup at Bari Airport and excellent drop off in downtown Palermo.
Will use these guys again!
September 3, 2025
Unprompted review
Reply from Locauto Group - Palermo Notarbartolo
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Everything was fine
Everything was fine, Giusseppe even called a taxi for us. Thanks a lot!
September 2, 2025
Unprompted review
Reply from Locauto Group - Palermo Notarbartolo
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Reply from Locauto Group - Palermo Notarbartolo
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.