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Locauto Group - Roma Ciampino Aeroporto Reviews 

2,914
TrustScore 4.5 out of 5

4.6

Via Mario Mameli snc, 00043 Ciampino, Roma / Lazio, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Very good company and everything was easy and they delivered what they said they would. Very hard to find car rentals that also take debit card as well a credit card and this company only took 0.01 ce... See more

Company replied

Rated 5 out of 5 stars

Quick & straightforward process even though it was later in the evening at Ciampino airport. Desk attendant spoke clear English & didnt over complicate. I was very impressed as I’ve used other compani... See more

Company replied

Rated 5 out of 5 stars

Very helpful staff, last minute booking. We made a walk in booking, (after having booked initially with Autovia whom it turned out didnt actually have a car available when I got to the airport) Anyhow... See more

Company replied

Rated 5 out of 5 stars

Staff was very amicable and have precise directions on how to proceed. The car return was also easy to find and you can leave the keys if there's no employees at the return site.

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Roma Aeroporto Ciampino potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020417. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Via Mario Mameli snc, 00043, Ciampino, Roma / Lazio, Italy

  • +39 0243020417
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4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.6

All reviews

(2,914)

61,214 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent as always

Used Locauto Champino various times.
Always good cars and good service.

January 24, 2026
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Reply from Locauto Group - Roma Ciampino Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Great service and great car choices

Great service and great car choices! Thank you for being there for me!

January 20, 2026
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Reply from Locauto Group - Roma Ciampino Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

I am a satisfied and happy customer.

Both the customer service and rented car were great. Take and return happened fast and easy.

January 10, 2026
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Reply from Locauto Group - Roma Ciampino Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 4 out of 5 stars

Great staff as always at Rome Ciampino.

Great staff as always at Rome Ciampino.

January 13, 2026
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Reply from Locauto Group - Roma Ciampino Aeroporto

Thank you for your feedback, Pauline, we will share it with our Ciampino team! We look forward to seeing you again soon.
Anna

Rated 4 out of 5 stars

Kamiq Ciampino

Recent car, but long waiting time to pick it up. Thought Locauto had reduced administration for pick up.

January 11, 2026
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Reply from Locauto Group - Roma Ciampino Aeroporto

Hi Philippe! Thank you for your wonderful feedback! See you at the next rental,
Anna

Rated 5 out of 5 stars
Locauto Group - Roma Ciampino Aeroporto logo

Reply from Locauto Group - Roma Ciampino Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Reasonable prices for relatively new…

Reasonable prices for relatively new cars with a modern App (on-line check in, etc) and extremely efficient check-out. Well done, Locauto is now first on my list for rent a car.

December 28, 2025
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Reply from Locauto Group - Roma Ciampino Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Great experience

The rental process was very efficient - 15 minutes after entering the rental office I was driving away. The car was in very good condition.

January 8, 2026
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Reply from Locauto Group - Roma Ciampino Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars
Locauto Group - Roma Ciampino Aeroporto logo

Reply from Locauto Group - Roma Ciampino Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Great services

Great services

January 6, 2026
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Reply from Locauto Group - Roma Ciampino Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Great rental

Great rental. Thanks

December 29, 2025
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Reply from Locauto Group - Roma Ciampino Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Great rental at Ciampino Airport

All aspects of the rental at Ciampino Airport worked very well, I would definitely use Locauto again.

January 3, 2026
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Reply from Locauto Group - Roma Ciampino Aeroporto

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 4 out of 5 stars

Easy to work with

Easy to find the office, the car was the same as we booked, nice people at the front desks and all the communications by email… easy to work with…only thing I wish to know more was the specifics details when I signed because everything is on the tablet …

December 30, 2025
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Reply from Locauto Group - Roma Ciampino Aeroporto

Thanks for your feedback! We can't wait to have you on board again and deserve 5 stars! See you soon, Luca

Rated 5 out of 5 stars

super OK

super OK. easy, and profesional

December 28, 2025
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Reply from Locauto Group - Roma Ciampino Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Great service

Great service

December 16, 2025
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Reply from Locauto Group - Roma Ciampino Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

From collection to drop off

From collection to drop off, helpful and very polite staff, quality vehicle too, I’ve always been sceptical of rental companies trying to make more money through un necessary extra insurance to damage, but Locauto were honest and professional
I travel to Italy a lot to see family and will book them again. Thanks and merry Christmas to you all!!

December 23, 2025
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Reply from Locauto Group - Roma Ciampino Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Very nice and collaborated staff

Very nice and collaborated staff
Wide range cars category
Suitable price
Easy to amend the booking during the period of the rent, to extend the period of the rent or change the drop off place.
I rent from this company since 2022 frequently
They are great in every thing.

December 23, 2025
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Reply from Locauto Group - Roma Ciampino Aeroporto

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

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