Your team was very accommodating. Especially, when they took time to drop off the vehicle at the hotel in Siena. The only one issue, but we figured it out was returning the car. That was a dau... See more
Company replied

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Your team was very accommodating. Especially, when they took time to drop off the vehicle at the hotel in Siena. The only one issue, but we figured it out was returning the car. That was a dau... See more
Company replied
Excellent customer service My reservation at Dollar rent a car had been cancelled and your company was able to provide me with a vehicle in short order. My service representative was very helpf... See more
Company replied
Good, however, the car drop off location agreed upon –and indicated in our contract– was closed when we arrived, so we had to drive to another Locauto location... would be nice if they checked their l... See more
Company replied
Easy pick up and drop off at convenient location near Siena. Friendly and professional service from staff. Reassuring that it’s part of the Enterprise family. Car was clean, in decent condition and re... See more
Company replied
Presso l'ufficio Locauto Rent di Viale Europa 23 a Siena potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0577288938. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
V.le Europa, 23, 53100, Siena, Siena / Toscana, Italy

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Great experience, the car was perfec and the worker's were very kind. İ thought we would have problems, however everything was so smooth.

Reply from Locauto Group - Siena DT
Great staff at the Siena office. Very nice and very efficient check-in and return.

Reply from Locauto Group - Siena DT
When I got in the car I started to back straight out with no turning of the wheel and the car was perfectly straight period but I did not realize was that there was a tree in the parking lot that actually clipped the rearview mirror. There was another car parked extremely close so they're really was little to no room to adjust for the tree being there. All it did was create a very small crack that was hardly visible to the inside plastic surrounding, mirror is 100% fully functional and you cannot even tell that it was damaged at all. However, since it was at the location and I told the service people about it they are charging me for a new mirror. My first question is why would anybody park a car that close to a tree where you cannot back straight out in a car rental parking lot? Besides that the service was good but it was very upsetting to start my two-week adventure

Reply from Locauto Group - Siena DT
Best service ever
Jacopo
Marta
The best associates for client service

Reply from Locauto Group - Siena DT
We received a good car, in perfect technical condition and pretty colour at that and had a trouble-free driving experience. The staff kindly and clearly explained the options and conditions.

Reply from Locauto Group - Siena DT

Reply from Locauto Group - Siena DT

Reply from Locauto Group - Siena DT
Nice reception at the office. Good explanation and check up of the car !

Reply from Locauto Group - Siena DT

Reply from Locauto Group - Siena DT
Im here from Australia, and needed a car to rent for a couple of days. Locauto was great. It was easy to book and pre check in online. When i picked the car up the staff were friendly and helpful. The car was a ready and available at the allocated time, it was a very nice clean car.
Overall it was a very good rental experience.

Reply from Locauto Group - Siena DT

Reply from Locauto Group - Siena DT
Delivery of car and pickup all without a hitch. Car in perfect condition. Doesn’t get better than this.

Reply from Locauto Group - Siena DT
Staff is helpful and efficient, making the process simple, easy and quick!

Reply from Locauto Group - Siena DT
Lovely car, v clean. Efficient service (albeit a bit slow as one staff member dealing with tricky problem took some time). Agency is nowhere near the station - none of the rental places are so it's a taxi ride, but this is the only one that only closes for an hour at lunchtime. Easy check-in, car checked over while I was present.

Reply from Locauto Group - Siena DT
Friendly, English speaking reception, car was clean and tidy and easy return. What more could you want?

Reply from Locauto Group - Siena DT
The process was easy and the vehicle was reliable and clean. We were disappointed by the lack of CarPlay for GPS navigation in the Skoda we had.

Reply from Locauto Group - Siena DT
The staff was very friendly and helpful. When we rented the car, they showed us some minor scratches that had been made earlier and noted them in the contract. The rental company is a bit far from the station, but a direct bus runs there. After returning the car, we asked the Lacauto staff to order us a taxi, which they did without any problems.

Reply from Locauto Group - Siena DT
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