Quick and good service very flexible and thinking with the customer. In this case we could pick the car up at Bergamo airport and return it in Siena which was excellent for us. Nice brandnew car and v... See more
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Everything all great and we thank Locauto for that. But to ensure a fantastic experience, the company should explain how ZTL zones work with Waze (it simply does not work properly in these areas and y... See more
Company replied
Your team was very accommodating. Especially, when they took time to drop off the vehicle at the hotel in Siena. The only one issue, but we figured it out was returning the car. That was a dau... See more
Company replied
Great service and attitude! We needed a rental car during our time in Siena for a wedding and we didn’t have a booked reservation. The representatives were friendly and found us a suitable car within... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Viale Europa 23 a Siena potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0577288938. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
V.le Europa, 23, 53100, Siena, Siena / Toscana, Italy
- +39 0577288938
Unisciti a MyLocauto Friends
4.7
Excellent
1K reviews
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Very good personal welcome and provider of flexible solution
Very good personal welcome on the phone.
They have succeeded to find the best solution to deliver the car at special place we needed.
They have been flexible for the return.
SO: VERY Satisfied
September 18, 2024
Reply from Locauto Group - Siena DT
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Hassle free transaction
Hassle free transaction. No hard sell of extras. Good explanation of previous faults with car.
September 21, 2024
Reply from Locauto Group - Siena DT
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Rental agents were great
Rental agents were great. No problem with communication. It was a quick and easy process
September 19, 2024
Reply from Locauto Group - Siena DT
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
The agent was very helpful
The agent was very helpful. Explained everything. It went very smoothly.
September 14, 2024
Reply from Locauto Group - Siena DT
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Reply from Locauto Group - Siena DT
We are so happy about your all-out stressless experience. Lucrezia
It was a great experience
It was a great experience. The entire renting process was smooth and fast. Martha made sure I understand everything about the car and she also guided us through basic rules of driving in Italy as it was our first time driving here. Highly recommend.
August 27, 2024
Reply from Locauto Group - Siena DT
Thank you for the great review! Stefania
They could have spent more time…
They could have spent more time explaining the car and navigation system. They also could not tell me exactly where to go to return the car in Fiumicino airport.
August 19, 2024
Reply from Locauto Group - Siena DT
Thank you Joseph for your feedback! We have forwarded your review to the competent department. We hope however to see you again, Luca
Reply from Locauto Group - Siena DT
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Reply from Locauto Group - Siena DT
Thank you so much! Is there anything would you suggest we improve to achieve 5 stars? See you soon, Gaia
Reply from Locauto Group - Siena DT
Thank you for your feedback! Fausto
Reply from Locauto Group - Siena DT
Thank you so much for your feedback! Anna
The pickup was fantastic
The pickup was fantastic. The fellow was very kind and helpful. The drop off was confusing because it was in FLorence. There was nobody there when we dropped it off in the shop or the office. We had to catch aflight so I left the keys in the drop box.
July 21, 2024
Reply from Locauto Group - Siena DT
Many thanks, see you soon! Erika
Reply from Locauto Group - Siena DT
Hello, so glad you enjoyed the trip with us, Fabio
Reply from Locauto Group - Siena DT
Thank you for your feedback! Fausto
Had to return car early very helpful no…
Had to return car early very helpful no problems very understanding
Super service
July 23, 2024
Reply from Locauto Group - Siena DT
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Reply from Locauto Group - Siena DT
Thank you so much Carrie! We are glad to have you a good trip with Locauto! See you on the next rental, Carlo
Excellent customer service
Excellent customer service. The lady behind the desk helped with my lack of Italian with her almost perfect English, took care of all aspects of the rental with ease, helped me with any questions or problems I had and even called a taxi for me upon returning the car.
The location could be spruced up just a tad, those excellent folks who work at the counter given a shinier place to work in (which would be nicer for the customers too).
July 19, 2024
Reply from Locauto Group - Siena DT
Thank you so much David for your feedback! We can't wait to have you on board again and deserve the 5th missing star! Anna
Reply from Locauto Group - Siena DT
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Staff was top notch
Staff was helpful. They also upgraded us for a bigger car for free. Pick up and drop process easy and fast. I recommend using Locauto in Siena.
June 25, 2024
Reply from Locauto Group - Siena DT
Hey, thank you so much for your kind words. we hope to see you soon! Erika
We rented a car for three days
We rented a car for three days, even a didnt anticipate to spend that much it was worth it! We got covered for everything and that made our drive safe and easier. At the end we were so happy and highly recommend this guys!
June 29, 2024
Reply from Locauto Group - Siena DT
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
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