Locauto Group - Torino Aeroporto Reviews 

Great value for the money, friendly Staff, good quality vehicle

All is great 👍

Negative: Our reservation did not show up in the system and we were initially told that it's not the rental company's fault and there's nothing they can do.
Positive: After insisting, Marie was very helpful with organizing our car. Grazie mille Marie!

Great service. Car ready on time

Great service

It was a good car

Absolutely brilliant rental car company. We can’t rave about them more.
Marie helped us so much with her efficiency and kindness. She sorted us out with a great car, no hidden costs, completely brilliant. 🤩
Thank you

Best car rental experience I’ve had. Pickup and drop off was incredibly easy and hassle free. Staff were great. No excess was taken for the car. Highly recommend.

Car was new, the staff was friendly and the pick up went very smoot and quick.

The availability of the personel and the good booking conditions in regards to the required deposit

Price and fastest check

Friends are helpfull but smell of the car is terrible. Car is smelling like a winegard

Excellent service

I have got the worst car I have ever rented. The Panda had a lot of exterior damages, missing parts. Also the car was dirty inside with left garbage. It was not seen in the parking as it was quit dark, but when we were outside in a daylight, all the dirties have been seen.

Good car. Great value. Quick service. Snow chains included.

Conveniently located at Turin Airport rental company, you can drop off the car at any time.
The car was practically new (a Jeep Avenger hybrid, just ~3.500km) and rather fuel-efficient, averaging 6.2 l/100 km, even with mountain driving.
The office staff were quite friendly; they processed everything quickly and even provided us with a car a little earlier.

What you need to pay attention to:
according to Italian law, it is not mandatory to have winter tires in the winter; it is enough to have chains in the trunk. If you are going to the mountains or planning a trip through a pass where snow can fall even in April, it is better to choose a car with winter tires (you will have to pay a small additional fee for this).

Finally:
Service 5 of 5
Staff 5 of 5
Price 5 of 5

I was charged for 6ltrs of petrol, nearly €65!, even though I had photos showing I returned the vehicle with more fuel in it than when I received it. The companies Customer Service is worse than Ryan airs ... enough said! I used ecrcs dot com to get less than 50% of my money back.

Car was clean and new, staff were efficient, pick up and drop off easy.

I had a very positive experience with Locauto Group at Torino Airport. The staff was friendly, professional, and efficient. The car was clean and in excellent condition, and the whole rental process was quick and easy.

Everything was clearly explained, and there were no hidden issues. Returning the car was also smooth and fast. I would definitely recommend this company and will use their services again in the future.