Locauto Group - Trapani Aeroporto Reviews 

Thank you, for the beautifull experiance. Me and my darling are very gratefull to you and your company, that we coud sped our hollidays with your car. You were the only one Who was fleksible to give us the car on the debit card. You safe our holidays and I am very gratefull to you an your company.
Thanks again, and happy an sucsesfull life.

We were able to rent a car on site at very short notice and without much effort.

I had a great experience renting from Locauto in Sicily! The pick-up process was quick and easy, and the staff were super friendly and helpful. The car was spotless and ran perfectly throughout our trip. Plus, the price was very reasonable. Highly recommend!

When booking the rental car, I was assured that the price I paid covered the entire cost. However, during check-in, I was informed that since the drop-off location differed from the pick-up location, an additional fee might be applied. Unfortunately, the company, LOCAUTO, did indeed charge this additional fee. This hidden cost was not disclosed during the booking process, which left me feeling misled and dissatisfied. I expected transparency, but this experience was far from it.

All good. Works well.

The car was great, and Valentina’s assistance was really kind and professional.

I've been taking cars from Locauto in Trapani around 5 times this year and till now everything was just fine. No problems, quick and pleasant stuff. 5 stars for service.

I rented a car at the Trapani aerport by Locauto. The car was in perfect condition and the staff Valentina and Giorgo were super friendly and helpful. Highly recommended company. Thank you guys

Everything as expected. Nothing special to pay attention to. Nice little car.
One thing - when returning a car it would be nice that someone from Locauto would come and check the car if everything is ok, no damage, no new scratches. This is for the peace of mind that there wil be no surprises later.

Thanks for beeing so helpful to find a solution despite the Credit cards did not work. You saved our holidays in Sicily.

Easy to get the car
And the staff spole good english so it was easy to communicate and get on the road

The car was fairly new with only one noticeable scratch on a wheel trim. Very good for Italy! Nice to drive and clean inside and out. The only downside was no water in the windscreen washer.
Pick up and drop off was easy.

Fine car - everything worked out fine.
Easy to pick up and easy to return.

Delivery and return of the car was very fast.
The car was clean, almost new, we were very satisfied.

Everything was great. We got an upgrade and the service was super quick.

Thanks to Locauto for the car. Everything was fine. Both receiving and giving.
The confusion is with the payment. But now the trip is over and the overpayment we have paid is not so important to us. We will be more careful next time.

At the check in desk we were asked to sign for the car care report without actually seeing the car. When I protested I was told that the car was brand new, with no scratches and that they are not concerned with anything under 5cm. At pick up we took a 2 minute video of the entire car which had 8K on the clock - so not brand new! Arriving back we were confronted by 2 women who stood on the drivers side only - straight away pointing at something, almost as if they were expecting to see something. They approached me and pointed to the drivers door key lock which had been damaged. I explained that we only used the electronic key fob and never the mechanical lock. As I remonstrated with them my wife played the video which showed the damaged lock from pick up day 1. They then went straight to the other rear side of the car to find the tiniest pin-sized dent, again, almost like they knew it was there. Luckily that was on video too (so much for anything below 5cm). I wonder if the next renters will be as vigilant because it's clearly a ongoing scam. The car in question is a white Panda

Car in amazing condition, good price, nice service.