This was my first time renting a car with this company. The office was supposed to open at 8:00 am, but the staff arrived around 8:30. I wasn’t in a rush, so it wasn’t a major issue for me. The c... See more
Company replied
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See what reviewers are saying
Everything was great from start to finish. The whole rental process was easy, clear, and well explained. The communication was good, and everything went smoothly. We are very satisfied with the servic... See more
Company replied
I recommend this car rental. Pick up was quick, person was nice and explained everything. We got almost new car in very good condition. We didn't have any issues during our Sicily trip.
Company replied
Absolutely fantastic car rental company and experience. We had an issue with a slow puncture repaired and got a full refund a few days later for the cost. Staff at both Trapani and Catania airports we... See more
Company replied
Company details
Written by the company
"Presso l'ufficio Locauto Rent di Trapani Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0923842884. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Contrada Birgi, 91100, Trapani, Trapani / Sicilia, Italy
- +39 0923842884
Unisciti a MyLocauto Friends
4.7
Excellent
1K reviews
Asks customers to review
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All went smoothly.
April 9, 2025
Reply from Locauto Group - Trapani Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Excellent service!
April 3, 2025
Unprompted review
Reply from Locauto Group - Trapani Aeroporto
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
Reply from Locauto Group - Trapani Aeroporto
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Excellent experience
The car was great, and Valentina’s assistance was really kind and professional.
March 17, 2025
Unprompted review
Reply from Locauto Group - Trapani Aeroporto
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
I've been taking cars from Locauto in…
I've been taking cars from Locauto in Trapani around 5 times this year and till now everything was just fine. No problems, quick and pleasant stuff. 5 stars for service.
October 25, 2024
Reply from Locauto Group - Trapani Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
I rented a car at the Trapani aerport…
I rented a car at the Trapani aerport by Locauto. The car was in perfect condition and the staff Valentina and Giorgo were super friendly and helpful. Highly recommended company. Thank you guys
December 21, 2024
Unprompted review
Reply from Locauto Group - Trapani Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Everything as expected
Everything as expected. Nothing special to pay attention to. Nice little car.
One thing - when returning a car it would be nice that someone from Locauto would come and check the car if everything is ok, no damage, no new scratches. This is for the peace of mind that there wil be no surprises later.
November 8, 2024
Reply from Locauto Group - Trapani Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Thanks for beeing so helpful to find a…
Thanks for beeing so helpful to find a solution despite the Credit cards did not work. You saved our holidays in Sicily.
November 11, 2024
Reply from Locauto Group - Trapani Aeroporto
The team is thrilled to hear such good feedback, and we’re proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
Easy to get the car
Easy to get the car
And the staff spole good english so it was easy to communicate and get on the road
October 27, 2024
Reply from Locauto Group - Trapani Aeroporto
Thank you Henrik for your feedback! Is there anything would you suggest we improve to achieve 5 stars? See you soon, Anna
Italian hire car with barely a scratch👍
The car was fairly new with only one noticeable scratch on a wheel trim. Very good for Italy! Nice to drive and clean inside and out. The only downside was no water in the windscreen washer.
Pick up and drop off was easy.
October 16, 2024
Reply from Locauto Group - Trapani Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Reply from Locauto Group - Trapani Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
Fast, friendly staff
Delivery and return of the car was very fast.
The car was clean, almost new, we were very satisfied.
October 6, 2024
Reply from Locauto Group - Trapani Aeroporto
Thank you for your feedback! We can't wait to have you on board again and deserve 5 stars! See you soon, Anna
Everything was great
Everything was great. We got an upgrade and the service was super quick.
October 4, 2024
Reply from Locauto Group - Trapani Aeroporto
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Thanks to Locauto for the car
Thanks to Locauto for the car. Everything was fine. Both receiving and giving.
The confusion is with the payment. But now the trip is over and the overpayment we have paid is not so important to us. We will be more careful next time.
September 24, 2024
Reply from Locauto Group - Trapani Aeroporto
Thank you for your feedback! We can't wait to have you on board again and deserve the 5th missing star! See you on the next rental, Luca
Be vigilant !!
At the check in desk we were asked to sign for the car care report without actually seeing the car. When I protested I was told that the car was brand new, with no scratches and that they are not concerned with anything under 5cm. At pick up we took a 2 minute video of the entire car which had 8K on the clock - so not brand new! Arriving back we were confronted by 2 women who stood on the drivers side only - straight away pointing at something, almost as if they were expecting to see something. They approached me and pointed to the drivers door key lock which had been damaged. I explained that we only used the electronic key fob and never the mechanical lock. As I remonstrated with them my wife played the video which showed the damaged lock from pick up day 1. They then went straight to the other rear side of the car to find the tiniest pin-sized dent, again, almost like they knew it was there. Luckily that was on video too (so much for anything below 5cm). I wonder if the next renters will be as vigilant because it's clearly a ongoing scam. The car in question is a white Panda
October 1, 2024
Unprompted review
Reply from Locauto Group - Trapani Aeroporto
We are sorry to hear this. Please get in touch with our customer center department through our website: http://www.locautorent.com/customerservice our staff will help you to solve your issue. Thanks, Luca
Reply from Locauto Group - Trapani Aeroporto
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
"Panda's" adventures in Sicily.
We received the car that was agreed upon. The staff was friendly, the paperwork was quick. We were satisfied with everything.
August 26, 2024
Reply from Locauto Group - Trapani Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Reply from Locauto Group - Trapani Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo
Reply from Locauto Group - Trapani Aeroporto
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Reply from Locauto Group - Trapani Aeroporto
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
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