⭐⭐⭐⭐⭐ We had a great experience with Locauto. Everything was simple, smooth, and exactly as it should be. There was no pressure to buy additional insurance or any unnecessary extras, which w... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
⭐⭐⭐⭐⭐ We had a great experience with Locauto. Everything was simple, smooth, and exactly as it should be. There was no pressure to buy additional insurance or any unnecessary extras, which w... See more
Company replied
Friendly staff, easy check-in, and a hassle-free check-out if you choose full coverage. We received a brand-new car with only 2,000 km, and everything worked perfectly. Overall, it was a smooth and pl... See more
Company replied
I try to use locauto rentals at Trapani airport. Have used them several times and not had a problem. Quick reliable and not pushy to buy more.
Company replied
Absolutely fantastic car rental company and experience. We had an issue with a slow puncture repaired and got a full refund a few days later for the cost. Staff at both Trapani and Catania airports we... See more
Company replied
"Presso l'ufficio Locauto Rent di Trapani Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0923842884. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contrada Birgi, 91100, Trapani, Trapani / Sicilia, Italy

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Locauto Group - Trapani Aeroporto
everything was processed very quickly, without a queue

Reply from Locauto Group - Trapani Aeroporto
A very nice car for a good price.
Flexibel when I had to extend the rentalperiode
No papers

Reply from Locauto Group - Trapani Aeroporto
We have second time car from locauto. Last year we were very sutisfaid. This time we took over very new auto , but not tanked full ! Why it is accepted from you when the range is 100 km lower than by full tank ? For example we got with reach 530km and we gave up with 630 !!

Reply from Locauto Group - Trapani Aeroporto

Reply from Locauto Group - Trapani Aeroporto
Unbureaucratic and fast Processing at desk in arrivals hall

Reply from Locauto Group - Trapani Aeroporto
It is my second time using locauto, and I can say that it was very good experience again. I had a free upgrade and the car was great.
The girl at the desk was very helpful. Next time I will be in Italy I will use again your services.

Reply from Locauto Group - Trapani Aeroporto
I am a regular customer and I am happy with the service. I paid insurance at the desk, but I feel it is a tad too expensive, considering it cost me more than the rental itself. However I would rather pay the insurance and have peace of mind.

Reply from Locauto Group - Trapani Aeroporto
Very helpful agents at the desk. Good English spoken and we always got an upgrade whenever we used Locauto.

Reply from Locauto Group - Trapani Aeroporto

Reply from Locauto Group - Trapani Aeroporto
The entire booking process was easy and seamless, the car was in excellent condition.

Reply from Locauto Group - Trapani Aeroporto
Always quick and great service. Happy to have used locauto again

Reply from Locauto Group - Trapani Aeroporto

Reply from Locauto Group - Trapani Aeroporto
It was the first time we use the service of Locauto. Simple and fast ordering. We got better car then we reserved.

Reply from Locauto Group - Trapani Aeroporto
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.