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Locauto Group - Trapani Aeroporto Reviews 

1,182
TrustScore 4.5 out of 5

4.7

Contrada Birgi, 91100 Trapani, Trapani / Sicilia, IT


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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ We had a great experience with Locauto. Everything was simple, smooth, and exactly as it should be. There was no pressure to buy additional insurance or any unnecessary extras, which w... See more

Company replied

Rated 5 out of 5 stars

Friendly staff, easy check-in, and a hassle-free check-out if you choose full coverage. We received a brand-new car with only 2,000 km, and everything worked perfectly. Overall, it was a smooth and pl... See more

Company replied

Rated 5 out of 5 stars

I try to use locauto rentals at Trapani airport. Have used them several times and not had a problem. Quick reliable and not pushy to buy more.

Company replied

Rated 5 out of 5 stars

Absolutely fantastic car rental company and experience. We had an issue with a slow puncture repaired and got a full refund a few days later for the cost. Staff at both Trapani and Catania airports we... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

"Presso l'ufficio Locauto Rent di Trapani Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0923842884. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.


Contact info

  • Contrada Birgi, 91100, Trapani, Trapani / Sicilia, Italy

  • +39 0923842884
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4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,182)

60,855 reviews in the last 12 months

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Rated 5 out of 5 stars

Everything was OK

Everything was OK. I will definitely rent a car again

May 19, 2024
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Reply from Locauto Group - Trapani Aeroporto

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars
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Reply from Locauto Group - Trapani Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Car was new

Car was new, clean. A

May 17, 2024
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Reply from Locauto Group - Trapani Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Excellent

No problems

May 3, 2024
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Reply from Locauto Group - Trapani Aeroporto

The team is thrilled to hear such good feedback, and we’re proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

A very nice car for a good price.

A very nice car for a good price.
Flexibel when I had to extend the rentalperiode
No papers

May 1, 2024
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Reply from Locauto Group - Trapani Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 3 out of 5 stars

We have second time car from locauto

We have second time car from locauto. Last year we were very sutisfaid. This time we took over very new auto , but not tanked full ! Why it is accepted from you when the range is 100 km lower than by full tank ? For example we got with reach 530km and we gave up with 630 !!

May 5, 2024
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Reply from Locauto Group - Trapani Aeroporto

We are sorry to hear that your experience was not up to standard, and we appreciate you bringing this to our attention. We would like the opportunity to investigate what went wrong, so please contact our customer center department through our website: http://www.locautorent.com/customerservice Thank you, Carlo

Rated 5 out of 5 stars

Easy to book

Easy to book, good price, good servis

April 30, 2024
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Reply from Locauto Group - Trapani Aeroporto

Thank you for taking the time to leave a 5-star review. See you soon, Fausto

Rated 5 out of 5 stars

It is my second time using locauto

It is my second time using locauto, and I can say that it was very good experience again. I had a free upgrade and the car was great.
The girl at the desk was very helpful. Next time I will be in Italy I will use again your services.

April 5, 2024
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Reply from Locauto Group - Trapani Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Good service, expensive insurance

I am a regular customer and I am happy with the service. I paid insurance at the desk, but I feel it is a tad too expensive, considering it cost me more than the rental itself. However I would rather pay the insurance and have peace of mind.

March 25, 2024
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Reply from Locauto Group - Trapani Aeroporto

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

Very helpful agents at the desk

Very helpful agents at the desk. Good English spoken and we always got an upgrade whenever we used Locauto.

February 9, 2024
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Reply from Locauto Group - Trapani Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

simple and easy

was good and no problems to pick up and return.

October 29, 2023
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Reply from Locauto Group - Trapani Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

It was the first time we use the…

It was the first time we use the service of Locauto. Simple and fast ordering. We got better car then we reserved.

November 3, 2023
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Reply from Locauto Group - Trapani Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

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