This was my first time renting a car with this company. The office was supposed to open at 8:00 am, but the staff arrived around 8:30. I wasn’t in a rush, so it wasn’t a major issue for me. The c... See more
Company replied
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Everything was great from start to finish. The whole rental process was easy, clear, and well explained. The communication was good, and everything went smoothly. We are very satisfied with the servic... See more
Company replied
I recommend this car rental. Pick up was quick, person was nice and explained everything. We got almost new car in very good condition. We didn't have any issues during our Sicily trip.
Company replied
Absolutely fantastic car rental company and experience. We had an issue with a slow puncture repaired and got a full refund a few days later for the cost. Staff at both Trapani and Catania airports we... See more
Company replied
Company details
Written by the company
"Presso l'ufficio Locauto Rent di Trapani Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0923842884. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Contact info
Contrada Birgi, 91100, Trapani, Trapani / Sicilia, Italy
- +39 0923842884
Unisciti a MyLocauto Friends
4.7
Excellent
1K reviews
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A very nice car for a good price.
A very nice car for a good price.
Flexibel when I had to extend the rentalperiode
No papers
May 1, 2024
Reply from Locauto Group - Trapani Aeroporto
Hello, so glad you enjoyed the trip with us, Fabio
We have second time car from locauto
We have second time car from locauto. Last year we were very sutisfaid. This time we took over very new auto , but not tanked full ! Why it is accepted from you when the range is 100 km lower than by full tank ? For example we got with reach 530km and we gave up with 630 !!
May 5, 2024
Reply from Locauto Group - Trapani Aeroporto
We are sorry to hear that your experience was not up to standard, and we appreciate you bringing this to our attention. We would like the opportunity to investigate what went wrong, so please contact our customer center department through our website: http://www.locautorent.com/customerservice Thank you, Carlo
Reply from Locauto Group - Trapani Aeroporto
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Everything allright!
April 29, 2024
Reply from Locauto Group - Trapani Aeroporto
Many thanks, see you soon! Erika
Unbureaucratic and fast Processing at…
Unbureaucratic and fast Processing at desk in arrivals hall
April 9, 2024
Reply from Locauto Group - Trapani Aeroporto
Thank you so much for your positive feedback and for taking the time to post this review. Gaia
Reply from Locauto Group - Trapani Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
It is my second time using locauto
It is my second time using locauto, and I can say that it was very good experience again. I had a free upgrade and the car was great.
The girl at the desk was very helpful. Next time I will be in Italy I will use again your services.
April 5, 2024
Reply from Locauto Group - Trapani Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Good service, expensive insurance
I am a regular customer and I am happy with the service. I paid insurance at the desk, but I feel it is a tad too expensive, considering it cost me more than the rental itself. However I would rather pay the insurance and have peace of mind.
March 25, 2024
Reply from Locauto Group - Trapani Aeroporto
Many thanks, see you soon! Erika
Very helpful agents at the desk
Very helpful agents at the desk. Good English spoken and we always got an upgrade whenever we used Locauto.
February 9, 2024
Reply from Locauto Group - Trapani Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
Reply from Locauto Group - Trapani Aeroporto
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Locauto Trapani Airport
The entire booking process was easy and seamless, the car was in excellent condition.
November 18, 2023
Reply from Locauto Group - Trapani Aeroporto
That's great to hear! See you soon, Angelo
Always quick and great service
Always quick and great service. Happy to have used locauto again
November 20, 2023
Reply from Locauto Group - Trapani Aeroporto
Many thanks, see you soon! Erika
everything was just fine
November 3, 2023
Reply from Locauto Group - Trapani Aeroporto
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Reply from Locauto Group - Trapani Aeroporto
We are so happy about your all-out stressless experience. Lucrezia
It was the first time we use the…
It was the first time we use the service of Locauto. Simple and fast ordering. We got better car then we reserved.
November 3, 2023
Reply from Locauto Group - Trapani Aeroporto
Thank you for leaving us a positive review! See you soon, Enrico
Everything is perfect!
November 1, 2023
Reply from Locauto Group - Trapani Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Reply from Locauto Group - Trapani Aeroporto
Thank you Esmeralda! We do our best to offer you a safe, fast and impeccable service every day. We hope to have you on board again soon and deserve 5 strars, Anna😊
Reply from Locauto Group - Trapani Aeroporto
Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo
I get car in the range that I made…
I get car in the range that I made reservation. I reservated Golf and I get Puma. Its similar by size, but it was better becouse it's higher and the roads are totaly desaster.
November 2, 2023
Reply from Locauto Group - Trapani Aeroporto
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Jeep Renegade replaced by lower category VW T-cross did not fit bags
I rented a Jeep Renegade 'or similar' and I was given a Volkwagen T-cross, being assured they were the same category. The trunk size of the latter quite smaller could not fit 2 medium-sized bags, hence I had to drive with a bag in the back seat, that is illegal. Next airport I rented a Renegade from a different company, and got one. Both bags fit.
October 29, 2023
Reply from Locauto Group - Trapani Aeroporto
We are sorry to hear that your experience was not up to standard, and we appreciate you bringing this to our attention. We would like the opportunity to investigate what went wrong, so please contact our customer center department through our website: http://www.locautorent.com/customerservice Thank you, Anna
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