Banner for Locauto Group - Trieste Aeroporto

Locauto Group - Trieste Aeroporto Reviews 

2,204
TrustScore 4.5 out of 5

4.6

Via Aquileia, 46 Ronchi dei Legionari, 34077 Gorizia, Trieste / Friuli Venezia Giulia, IT


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had a last minute booking late night at Trieste airport, and the staff were super helpful and flexible to sort the rental out. I then decided to extend the rental - calling them, and again it was done... See more

Company replied

Rated 4 out of 5 stars

I think the car I booked was upgraded to automatic. The people were very helpful and when I realized I didn’t know how to use the car, they were really helpful to show me how. The only thing they coul... See more

Company replied

Rated 5 out of 5 stars

It was easy to find Locauto at Trieste Airport. The car was clean, and in our case fully insured. The return process was very quick. You are allowed to travel to Slovenia, which is very convenient. It... See more

Company replied

Rated 5 out of 5 stars

Locauto is by far the best car rental at Trieste airport. Having tested almost all of them. Surely avoid Sicily By Car, they leave office before time, so with a late flight you will easily remain with... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Trieste Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0481778572. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile - su richiesta - anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Via Aquileia, 46 Ronchi dei Legionari, 34077, Gorizia, Trieste / Friuli Venezia Giulia, Italy

  • +39 0481778572
Promotion box for Locauto Group - Trieste Aeroporto

Unisciti a MyLocauto Friends

Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,204)

58,686 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

good service

good service, great prices, online check-in...
Even the hotline customer support works. There is actually a live human being answering your questions in the chat, if you wish to clarify something.

November 11, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Locauto 5/5

Good check in, staff attention to detail. Simple checkout. Very reliable company.

November 9, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thank you for the great review! Stefania

Rated 5 out of 5 stars

Clear and good rental

Clear and good rental. We were suprised by getting frontera hybrid not toyota aygo for the same price. Very good car on this region.

November 4, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Great car rental experience

Eva always goes above and beyond, helped me extend my rental with no problem. The service is always impeccable.

November 4, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

All smooth and fast

All smooth and fast, very nice experience.

October 28, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

Good service

Good service, brand new car. I recommend it.

November 3, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Really nice staff

Really nice staff, easy process, great car.

October 25, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 1 out of 5 stars

Select the car wisely, LocAUTO is not supportive in terms of Billing Entity

I required to issue Invoice on company name. Booking girl confirmed YES. But when returning car at Milan Linate, he said sorry sir system of LocAuto issues invoice only on driver name and asked me to contact Trieste airport.
For god sake, Milan is more than 600km far, should I keep the car and drive all the way back just for billing invoice address change, as there is no way to call them when you are in international roaming.
This is 2nd time, they harassed me on the Billing Invoice

October 30, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

We are sorry to read your negative feedback. We have forwarded your report to the competent department. You will be contacted by the staff as soon as possible. Thanks, Carlo

Rated 5 out of 5 stars

Very friendly stuff at the rental desk

Very friendly stuff at the rental desk, everything was well explained and car was very nice. Highly recommend this company!

October 26, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

That's great to hear! See you soon, Angelo

Rated 5 out of 5 stars

Excellent service and car

Very good. Car was ready had an upgrade and good customer service.

October 23, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Very efficient collection and return

Very efficient collection and return. Friendly, helpful staff.

October 21, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Nice new Volkswagen

Nice new Volkswagen! I would rent one again!

October 1, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 1 out of 5 stars

I GOT A FLAT TIRE 200KM FROM MY HOTEL

I GOT A FLAT TIRE 200KM FROM MY HOTEL. YOUR RROADSIDE ASSISTANCE ONLY WANTED TO TOE THE CAR AND LEAVE ME AND MY FAMILY WITHOUT ANY SUPPORT. I PAID 120EUR FOR A TOW TO THE NEAREST TIRE CHANGE AND THEY CHARGED ME FOR THE FIX 35 EUR.
I AM A TRAVEL AGENT AND I WILL NOT SUGGEST YOUR COMPANY TO MY CLIENTS

October 10, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

We are sad to hear you have not had a positive experience with us. We are here to http://www.locautorent.com/customerservice help you with anything you need. Thanks, Luca

Rated 5 out of 5 stars

Very good contact

Very good contact. Vehicle in good condition. Price also good . I will use Loauto Group service next time for sure . Very kind Staff!!!

October 14, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 4 out of 5 stars

Easy pick up, good car, professional staff

Easy pick up, professional staff, newer and well maintained cars.

Drop off could be more efficient. We waited about 20 mins for the process.

October 7, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thanks for your feedback! We can't wait to have you on board again, Luca

Rated 5 out of 5 stars

Professional service

Cleanliness,service

October 14, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Highly recommended

Customer service was excellent. The car met all our expectations. Highly recommended.

October 14, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thank you for taking the time to leave us a positive review. See you soon, Enrico

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look