Banner for Locauto Group - Trieste Aeroporto

Locauto Group - Trieste Aeroporto Reviews 

2,285
•
TrustScore 4.5 out of 5

4.6

Via Aquileia, 46 Ronchi dei Legionari, 34077 Gorizia, Trieste / Friuli Venezia Giulia, IT

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I rented from Locauto last year and I was very datisfied both by the servire and the car. This year I returned an Licauto di not disappoint me. They did the process of the paper work efficiently and f... See more

Company replied

Rated 5 out of 5 stars

I rented a mid-size SUV with full cover. Both car pick-up and delivery were super smooth. The staff were very helpful. They gave us a new Ford Puma with less than 12000 km. Highly recommend!

Company replied

Rated 5 out of 5 stars

Had a last minute booking late night at Trieste airport, and the staff were super helpful and flexible to sort the rental out. I then decided to extend the rental - calling them, and again it was done... See more

Company replied

Rated 5 out of 5 stars

Locauto is by far the best car rental at Trieste airport. Having tested almost all of them. Surely avoid Sicily By Car, they leave office before time, so with a late flight you will easily remain with... See more

Company replied


Company details

  1. Car Rental Agency
  2. also in
  3. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Trieste Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0481778572. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile - su richiesta - anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.


Contact info

  • Via Aquileia, 46 Ronchi dei Legionari, 34077, Gorizia, Trieste / Friuli Venezia Giulia, Italy

  • +39 0481778572
Promotion box for Locauto Group - Trieste Aeroporto

Unisciti a MyLocauto Friends

Risparmia fino al 20% per sempre sul noleggio auto e furgoni

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(2,285)

57,285 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good car-rent

Easy and transparent renting process.

September 20, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

That's great to hear! See you soon, Angelo

Rated 2 out of 5 stars

because they don't tell you how many…

because they don't tell you how many liters of fuel the car has when you pick it up and ask for the last liter when you drop off the car. They just say it's full, but when you drop off the car they tell you to go and fill it up with 1 liter

September 14, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

We are sorry to hear that your experience was not up to standard, and we appreciate you bringing this to our attention. We would like the opportunity to investigate what went wrong, so please contact our customer center department through our website: http://www.locautorent.com/customerservice Thank you, Luca

Rated 5 out of 5 stars

Great experience

Great experience. Highly recommend

September 13, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Hello, so glad you enjoyed the trip with us, Fabio

Rated 5 out of 5 stars

Highly recommended.

A very good experience renting a car from Locauto at Trieste Airport. The service and attention received from Julian were phenomenal.
Highly recommended.
Thank you.

September 7, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

Rated 4 out of 5 stars

God rental. All it was well from the beginning until end

God evening, I'll give you my opinion about the last rental car. This it was well in all days from thuesday to sunday. I wold like this message be spread in networks because the people need to know opinions about guests of this company.

September 1, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thanks for your feedback! We can't wait to have you on board again and deserve 5 stars! See you soon, Luca

Rated 5 out of 5 stars

Everything was ok

Everything was ok
People were very friendly.
They gave good advices for travelling in Slovenia.
Eveything was well organized.
The car did the job perfectly well.
Top !

September 5, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 5 out of 5 stars

Great experience with Locauto

Great experience with Locauto. It was quick to get the car and also quick to give it back. We recommand.

August 29, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Super feedback, thank you very much! See you soon onboard again with us. Fabio

Rated 3 out of 5 stars

Unfair hidden charges – fuel and mileage costs way beyond reason

I rented a van with Locauto from Trieste Airport. I returned it with just one bar of fuel missing (around €10–15 worth). Instead of charging me for the fuel, they added more than €100 in costs – including a €35 “refueling service” fee and other surcharges.
I feel these charges are excessive and not made clear upfront. The rental itself was fine, but the final bill left me feeling cheated.
Be very careful to return the vehicle with a completely full tank and watch out for extra mileage charges.

September 2, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

We are sorry to read your review. You can find more information about the additional charges on the “Special Rental Condition” page or the "General Rental Condition" page https://www.locautorent.com/en/legal-notice/terms-and-conditions/
Our customer center is at your disposal for any question relating to your claim. Please click http://www.locautorent.com/customerservice thanks, Luca

Rated 5 out of 5 stars

car rental as easy as possible

car rental as easy as possible…
Great experience!

September 2, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

Seamless 12-day rental at Trieste Airport — attentive staff and hassle-free process

I rented a car with Locauto for 12 days from their Trieste Airport branch and the experience was excellent from start to finish.
At pick-up, the staff were genuinely attentive. The verification and paperwork were quick, the explanations about the vehicle and rental terms were clear, and I had the keys in hand within minutes. I really value how easy it was to access the service without complications.

The return was just as smooth. The inspection of the vehicle was handled efficiently and with a friendly, fluent conversation. Everything was checked in a straightforward way and the process concluded without fuss.

The rental fully met our expectations: we were very satisfied with both the vehicle and the way Locauto’s team handled the whole process. Based on this experience, we will definitely choose Locauto again and we’re happy to recommend the Trieste Airport branch.

September 2, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 5 out of 5 stars

Flawless

Collection and drop off were super easy.

August 22, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

We are so happy about your all-out stressless experience. Lucrezia

Rated 5 out of 5 stars

Why A warm welcome with the necessary…

A warm welcome with the necessary explanation about the Slovenian vignette and, of course, a good, well-maintained car. The same applies to the return: a smooth return of the car.

September 1, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

everything was great

everything was great. From collecting the car and doing the paperworks to the car self. Clean new car. really enjoyed it.

August 29, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 5 out of 5 stars

Excellent service!

Everything was easy, reliable, and very comunicative, thanks a lot! Will repeat if I return to Italy (hope so!)

August 28, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

A very satisfactory experience with the vehicle rental.

A very satisfactory experience with the vehicle rental. Picking up the vehicle was very quick thanks to the digital application for submitting documents, and I was able to return it by leaving the keys in the designated drop-off box.

August 16, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra

Rated 1 out of 5 stars

Car was not available on time and had…

Car was not available on time and had to wait for 6hrs at airport!

August 2, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

We are sorry to hear that your experience was not up to standard, and we appreciate you bringing this to our attention. We would like the opportunity to investigate what went wrong, so please contact our customer center department through our website: http://www.locautorent.com/customerservice Thank you, Anna

Rated 5 out of 5 stars

Friendly, helpful and no hard sell

Found the team really helpful and honest. No selling of extras or trying to put pressure on to do so. Definitely recommend as a company.

August 24, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

Quick efficient service on pick up and…

Quick efficient service on pick up and return. Helpful and pleasant staff. The vehicle was new and performed as expected.

August 13, 2025
Locauto Group - Trieste Aeroporto logo

Reply from Locauto Group - Trieste Aeroporto

Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look