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Locauto Group - Trieste Stazione CentraleReviews 

630
TrustScore 4.5 out of 5

4.7

Piazza della Libertà 9, 34135 Trieste, Friuli-Venezia Giulia, IT


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent experience from start to finish! The car was clean, comfortable, and in perfect condition. The booking process was simple, the pickup and return were quick and hassle-free, and the staff wer... See more

Company replied

Rated 5 out of 5 stars

Locauto people in Trieste Central Train Station are very good. Also, what i love in Locauto is that no huge deposit. In other car rentals, all my life i've strangle to return my deposit, even if no... See more

Company replied

Rated 3 out of 5 stars

I had a problem paying at the agency because they don't accept credit or debit cards that don't have the cardholder's number and name printed on them. In many countries, like mine, this information is... See more

Company replied

Rated 5 out of 5 stars

For a start they answered the phone and swiftly answered some queries I had (unlike other nearby competitor) upon pick up I was greeted with a very happy staff member and dealt with promptly. The car... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Trieste in Piazza della Libertà 9, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E' possibile riconsegnare fuori orario previo accordo con l'Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0403402870. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro.


Contact info

  • Piazza della Libertà 9, 34135, Trieste, Friuli-Venezia Giulia, Italy

  • +39 0403402870
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4.7

Excellent

TrustScore 4.5 out of 5

630 reviews

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4.7

All reviews

(630)

57,962 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience

Excellent experience from start to finish! The car was clean, comfortable, and in perfect condition. The booking process was simple, the pickup and return were quick and hassle-free, and the staff were professional, friendly, and very helpful throughout. Their excellent service made our trip around Trieste much more enjoyable. I highly recommend this rental company and would definitely use their services again in the future. Thank you for the outstanding experience!

July 2, 2026
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Reply from Locauto Group - Trieste Stazione Centrale

We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo

Rated 5 out of 5 stars

Good car

Good car, pleasant experience. Totally recommend!

June 13, 2026
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Reply from Locauto Group - Trieste Stazione Centrale

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 3 out of 5 stars

I had a problem paying at the agency…

I had a problem paying at the agency because they don't accept credit or debit cards that don't have the cardholder's number and name printed on them. In many countries, like mine, this information isn't printed on cards. However, digital card payments can be made online!

June 16, 2026
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Reply from Locauto Group - Trieste Stazione Centrale

Dear Maria,thank you for sharing your experience and giving us the opportunity to explain.
We apologize for the issues you experienced with your credit/debit card. Unfortunately, as per our terms and conditions, customers are required to provide a valid credit or debit card in the main driver's name, with embossed numbers, as a guarantee:https://portale.locautorent.com/doc/Booking-terms-and-conditions-car.pdf?_gl=1*14srrry*_gcl_au*MTMwMzE5NjE4NS4xNzc1MDM3NTU1 (page 1-paragraph 3).
We hope to welcome you back and provide you with a flawless experience.
Elisa

Rated 5 out of 5 stars

Tutto ok!

Type 10 more characters.

May 14, 2026
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Reply from Locauto Group - Trieste Stazione Centrale

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Professional company

Professional company. We rented a vehicle for two days from Trieste train station to Treviso airport,
There are offices in both locations.

April 27, 2026
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Reply from Locauto Group - Trieste Stazione Centrale

Thank you for leaving us a positive review! See you soon, Enrico

Rated 5 out of 5 stars

Locauto people in Trieste Central Train…

Locauto people in Trieste Central Train Station are very good.
Also, what i love in Locauto is that no huge deposit.
In other car rentals, all my life i've strangle to return my deposit, even if nothing happens..Banks or carrental companies take 3-4 weeks and I always have to follow up and hassle ((
Thank you Luka & Valentina!!!

April 10, 2026
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Reply from Locauto Group - Trieste Stazione Centrale

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Great experience!

Locauto was great. Thanks for your help!

April 1, 2026
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Reply from Locauto Group - Trieste Stazione Centrale

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

A good experience

Fast, uncomplicated and friendly staff

March 19, 2026
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Reply from Locauto Group - Trieste Stazione Centrale

Hey, thank you so much for your kind words. we hope to see you soon! Erika

Rated 4 out of 5 stars

The experience was good

The experience was good, but it was a shame that a car with an automatic transmission was unavailable.

March 8, 2026
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Reply from Locauto Group - Trieste Stazione Centrale

Hello Luiz, we appreciate your feedback and we'll do our best to satisfy in the future your request. We hope to see you again!

Sara

Rated 5 out of 5 stars

Impeccabili in Locauto TS FS

Come sempre in Locauto TS FS, tanta attenzione ed accuratezza nelle procedure di check-out e check-in.
Complimenti ad Antonella, responsabile del punto, ed altrettanti a tutto lo staff.

January 25, 2026
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Reply from Locauto Group - Trieste Stazione Centrale

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 2 out of 5 stars

Very poor customer service at Trieste…

Very poor customer service at Trieste train station with employee mentioning and showing damage but that was not included in the official rental document. Luckily we took pictures and provided then at the car return but this left a very poor impression of Locauto. Employee and service at Malpensa airport was excellent. Such a pity your employee at Trieste train station spoiled your reputation. Also, I raised a concern via email with Customer Service and never received a reply....

October 22, 2025
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Reply from Locauto Group - Trieste Stazione Centrale

We are sorry to read your feedback. Our customer's reviews are important for us to improve the quality of the service provided. We have forwarded your report to the competent department. We hope to see you again and we will make sure you will live a 5 stars experience! See you soon, Luca

Rated 5 out of 5 stars

Get what you ask for.

The office is actually in the bus station. Staff were friendly and spoke English. We got the type of car we requested and it was in good condition. Pick up and return were fuss free. The cost was pleasantly low. What more could you want?

October 30, 2025
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Reply from Locauto Group - Trieste Stazione Centrale

Thank you for taking the time to leave us a positive review. See you soon, Enrico

Rated 5 out of 5 stars

Recommended!

Easy and clear - recommended!

October 30, 2025
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Reply from Locauto Group - Trieste Stazione Centrale

Many thanks, see you soon! Erika

Rated 5 out of 5 stars

For a start they answered the phone and…

For a start they answered the phone and swiftly answered some queries I had (unlike other nearby competitor) upon pick up I was greeted with a very happy staff member and dealt with promptly. The car I received was quite new in very good condition with a full tank of fuel Overall 10/10

November 4, 2025
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Reply from Locauto Group - Trieste Stazione Centrale

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

Friendly reception desk

Friendly reception desk. No wait. Good modern fuel efficient (hybrid) car. Very efficient, quick handling of the booking.
Exit from the car park is by a quite narrow spiral ramp.
It would have been useful to have a map showing how to get back into the car park.

October 27, 2025
Locauto Group - Trieste Stazione Centrale logo

Reply from Locauto Group - Trieste Stazione Centrale

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Great staff

November 1, 2025
Locauto Group - Trieste Stazione Centrale logo

Reply from Locauto Group - Trieste Stazione Centrale

Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico

Rated 5 out of 5 stars

Check in was quick and easy

Check in was quick and easy. Staff accompanied us out to parking garage to check car over. Car was clean, in great condition, ran very well. Dropping car off was also quick and easy

October 18, 2025
Locauto Group - Trieste Stazione Centrale logo

Reply from Locauto Group - Trieste Stazione Centrale

Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Great service by staff

Great service by staff
Reasonable price
Good car
Easy return
No problem for small scratches less than 5cm
Multi story Car park ramp in the train station is quite narrow so don’t rent a big SUV

October 4, 2025
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Reply from Locauto Group - Trieste Stazione Centrale

Thank you for the great review! Stefania

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