I was given an upgrade to an automatic from a manual and that was very nice given all the hills in the area. However, the car's cruise control didn't work and that was a very big disappointment. Di... See more
Company replied
Location
Switch locationPiazza della Libertà 9, 34135 Trieste, Friuli-Venezia Giulia, IT
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I booked a Volkswagen Polo but was pleasantly surprised with a hybrid Peugeot—I loved it! The receptionist and the guy who handed over the car were incredibly attentive, even helping with things that... See more
Company replied
Locauto people in Trieste Central Train Station are very good. Also, what i love in Locauto is that no huge deposit. In other car rentals, all my life i've strangle to return my deposit, even if no... See more
Company replied
I have used this Locauto location many times. Extremely simple to reserve and pick the car. Very helpful and efficient employees. Very good prices, even when obtaining the full insurance package. Very... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Trieste in Piazza della Libertà 9, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E' possibile riconsegnare fuori orario previo accordo con l'Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0403402870. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro.
Contact info
Piazza della Libertà 9, 34135, Trieste, Friuli-Venezia Giulia, Italy
- +39 0403402870
Unisciti a MyLocauto Friends
4.7
Excellent
736 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The rentalagent at the Trieste office…
The rental agent at the Trieste office refused to provide me the car I had rented, because my train arrived after closing hours that day. I tried that following day, but was refused by the rental agent. Horrible agent attitude, no effort made.
A nearby competitor car rental office curteously provided me a terrific car, but for a €500 increase in cost.
Your horrible Budget car rental agent cost me €500 !
I am angry at Budget!
August 13, 2025
Reply from Locauto Group - Trieste Stazione Centrale
We are sorry to hear this. Please get in touch with our customer center department through our website: http://www.locautorent.com/customerservice our staff will help you to solve your issue. Thanks, Gaia
The staff's attention was very pleasant.
August 7, 2025
Reply from Locauto Group - Trieste Stazione Centrale
Thank you for leaving us a positive review! See you soon, Enrico
Quick efficient service
Quick efficient service. Staff spoke English very well and the cars were in very good condition
August 6, 2025
Reply from Locauto Group - Trieste Stazione Centrale
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Everything was easy an as expected
Everything was easy an as expected. Especially the return, which was quick and not trying to scam us with theorical damages that weren't there, as it happened to us before when renting cars with some other companies.
July 17, 2025
Reply from Locauto Group - Trieste Stazione Centrale
Thank you for the great review! Stefania
Great Service and excellent car
The service was super fast, and the car was impeccable. The only complaint is the price, as it seemed very expensive, but I had no other option.
July 7, 2025
Reply from Locauto Group - Trieste Stazione Centrale
Thanks for your feedback! We hope we have compensated with the expected quality of service and professionalism. However, we hope to see you again soon, Anna
Helpful service at pick up and drop…
Helpful service at pick up and drop off. Vehicle we asked for was not available, but car recommended instead was perfect and saved us money as well.
July 8, 2025
Reply from Locauto Group - Trieste Stazione Centrale
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Reply from Locauto Group - Trieste Stazione Centrale
That's great to hear! See you soon, Angelo
Reply from Locauto Group - Trieste Stazione Centrale
Thank you for leaving us a positive review! See you soon, Enrico
Good
The car experience was optimal, the service was a bit challenging, especially regarding documents and credit cards, I recommend to make sure you take pictures of everything, including the wheels
July 10, 2025
Reply from Locauto Group - Trieste Stazione Centrale
Thanks for your feedback! We can't wait to have you on board again and we will make sure you will live a 5 stars experience! See you soon, Anna
Great like always
A car like any other, but the service was very friendly, the location was fine, and most importantly – no deposit required. I recommend it.
June 30, 2025
Reply from Locauto Group - Trieste Stazione Centrale
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
Good services, too small opening hours
Central location, kind employees, good price.
What I didn't like is the limited opening hours.
June 28, 2025
Reply from Locauto Group - Trieste Stazione Centrale
We're happy to hear you had a great time in Italy. See you soon, Ginevra
I had a fantastic experience with this…
I had a fantastic experience with this car rental company. The staff was friendly, the process was quick and easy, and the car was clean and in excellent condition. Highly recommended!
June 28, 2025
Reply from Locauto Group - Trieste Stazione Centrale
Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika
The experience was extraordinary
The experience was extraordinary! Nice car and good communication.
June 28, 2025
Reply from Locauto Group - Trieste Stazione Centrale
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
The car worked well
The car worked well, the price was ok and the customer service was good.
June 19, 2025
Reply from Locauto Group - Trieste Stazione Centrale
Thank you for your feedback! Is there anything would you suggest we improve? See you soon, Luca
Everything went smoothly
Everything went smoothly, staff were helpful and friendly. Car in good condition and clean, was also helped to get GPS in English before leaving for trip. ("Trieste")
Dropped off car in "Milan", nice and easy. (They even found us a trolley for our bags) Thanks.
June 17, 2025
Reply from Locauto Group - Trieste Stazione Centrale
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Great service
The service is excellent! And the procedure to sign the contract and get the car is very efficient.
June 20, 2025
Reply from Locauto Group - Trieste Stazione Centrale
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
Great team in Locauto Trieste
Great team in Locauto Trieste - Stazione Centrale. However, the car in this ocassion was not in the best condition.
June 13, 2025
Reply from Locauto Group - Trieste Stazione Centrale
Thank you for your feedback. We can't wait to have you on board again and deserve 5 stars! See you soon, Luca
Info from your staff about highways…
Info from your staff about highways tall in Slovenia was very useful.
June 8, 2025
Reply from Locauto Group - Trieste Stazione Centrale
We're happy to hear you had a great time in Italy. See you soon, Ginevra
Excellent service, excellent vehicle
The on line rental experience was easy, the staff at reception/check are knowledgable, friendly and efficient. Staff in actual vehicle checkout floor are also: friendly, efficient, knowledgeable. Time is usually of the essence when renting a vehicle and at drop off — they know this, and do what is needed fast, yet efficiently. Definitely recommend using them!
May 27, 2025
Reply from Locauto Group - Trieste Stazione Centrale
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Very easy & uncomplicated handling
Very easy & uncomplicated handling. The car was in a good condition and everything was as expected.
May 13, 2025
Reply from Locauto Group - Trieste Stazione Centrale
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.