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Locauto Group - Trieste Stazione Centrale Reviews 

685
TrustScore 4.5 out of 5

4.7

Piazza della Libertà 9, 34135 Trieste, Friuli-Venezia Giulia, IT


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See what reviewers are saying

Rated 4 out of 5 stars

Central rental location in Trieste with enough cars but you need to know which size car you require for your luggage. Also oil indicator lamp camp on even though we had only done 250km into our trip.

Company replied

Rated 5 out of 5 stars

Locauto people in Trieste Central Train Station are very good. Also, what i love in Locauto is that no huge deposit. In other car rentals, all my life i've strangle to return my deposit, even if no... See more

Company replied

Rated 5 out of 5 stars

Excellent experience from start to finish! The car was clean, comfortable, and in perfect condition. The booking process was simple, the pickup and return were quick and hassle-free, and the staff wer... See more

Company replied

Rated 5 out of 5 stars

Great Last Minute Car Rental The team at Locauto in Trieste was wonderful, I didnt have a car reserved and they quickly and easily provided one at a great price and with local recommendations of wh... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Trieste in Piazza della Libertà 9, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E' possibile riconsegnare fuori orario previo accordo con l'Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0403402870. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione. Risparmia tempo ed evita code con lo Smart Check-In: il noleggio veloce e sicuro.


Contact info

  • Piazza della Libertà 9, 34135, Trieste, Friuli-Venezia Giulia, Italy

  • +39 0403402870
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4.7

Excellent

TrustScore 4.5 out of 5

685 reviews

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4.7

All reviews

(685)

61,384 reviews in the last 12 months

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Rated 1 out of 5 stars

Charged twice for same rental

Charged twice for same rental, not responding to emails.

Website doesn't work to get in touch with customer service.

July 6, 2024
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Reply from Locauto Group - Trieste Stazione Centrale

We are sorry to hear this, Brandon. We’d like to learn more about your specific situation and make things right. Please get in touch with our customer center department through our website: http://www.locautorent.com/customerservice our Staff will help you to solve your issue. Thanks, Gaia

Rated 5 out of 5 stars

Exceptional Experience with Locauto!

Everything was wonderful with Locauto, from the warm welcome to the car return. The team is very ethical and competent, making the car rental process smooth and enjoyable. Without a doubt, I will only rent cars from them in the future.

July 8, 2024
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Reply from Locauto Group - Trieste Stazione Centrale

Thank you for the great review! Stefania

Rated 5 out of 5 stars

Very polite and helpful staff

Very polite and helpful staff, new car

July 7, 2024
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Reply from Locauto Group - Trieste Stazione Centrale

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 5 out of 5 stars

Easy access to office and parking

Easy access to office and parking, friendliness of staff, condition of vehicless

July 5, 2024
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Reply from Locauto Group - Trieste Stazione Centrale

Thank you so much for your positive feedback and for taking the time to post this review. Gaia

Rated 3 out of 5 stars

I must say that the staff was excellent…

I must say that the staff was exceptional and professional. Unfortunately the car I was initially offered was not clean and had options I had not requested, specifically a baby car seat! It was clear that they were turning the vehicle around without having reviewed the needs of the next client or done a thorough cleaning. Fortunately the staff went to work and found another vehicle that was in better shape. I would have rated the overall experience higher but for this unfortunate and time consuming incident.

June 17, 2024
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Reply from Locauto Group - Trieste Stazione Centrale

Thank you John for taking the time to leave us a review. We are glad to know that our team was able to provide you with another vehicle. We hope to see you again and deserve few extra stars! See you soon, Luca

Rated 2 out of 5 stars

Italian with bank account in Germany? You can't rent.

LocAuto refused to accept my debit card because issued in a country different from the country of my citizenship.
A valid card, I paid with it for the rent of this car.

Strange rule and I will never again rent from them.

Funny to read that you hope to see me again, your rules forbid me to.

June 20, 2024
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Reply from Locauto Group - Trieste Stazione Centrale

We are sorry Marianna to read your feedback. https://www.locautorent.com/it/note-legali/termini-e-condizioni/ On our website you can see our booking terms & conditions. We hope to see you again, Anna

Rated 5 out of 5 stars

Great experience compared to others…

Great experience compared to other rental companies. No hassle with collection or return. No messing with inventing scratches which a lot of other companies do.

June 18, 2024
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Reply from Locauto Group - Trieste Stazione Centrale

Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio

Rated 5 out of 5 stars

Excellent service

The staff was extremely friendly and spoke Italian and English fluently. The process was very simple and straightforward. First time driving and renting in another country and I couldn't be more pleased with the process. I will use then again.

June 5, 2024
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Reply from Locauto Group - Trieste Stazione Centrale

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo

Rated 3 out of 5 stars

Similar means something else

Similar means something else
When I was looking to book a rental I look into different companies and I decided to choose you guys, I was reserving a Audi according to your website, for my understanding similar means if Audi not available probably a similar premium brand, but for my surprise turns out that they end up giving me a VW which I felt it's not similar category. I will advice if brand not available, please don't offer it, because I could have save more money if decided to reserve a VW.

May 19, 2024
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Reply from Locauto Group - Trieste Stazione Centrale

We are sorry to read your feedback Carlos. We would like to confirm you that the vehicle assigned to you belongs to the same category you chose during booking process. Unfortunately, it is not possible to choose the specific model and it depends on the availability. Thanks, Anna

Rated 5 out of 5 stars

friendlye

The employees are very friendly and check it, if the car is ready, why we was to earlier. The Car was perfect and on top: nice colour.
I choose locauto for my next rent.

May 10, 2024
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Reply from Locauto Group - Trieste Stazione Centrale

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

Rated 5 out of 5 stars

Easy and fast

May 4, 2024
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Reply from Locauto Group - Trieste Stazione Centrale

Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra

Rated 5 out of 5 stars

Well organized and so easy to pick up…

Well organized and so easy to pick up and drop off . Thanks a lot

April 10, 2024
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Reply from Locauto Group - Trieste Stazione Centrale

The team is thrilled to hear such good feedback, and we’re proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars
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Reply from Locauto Group - Trieste Stazione Centrale

Great feedback, and thank you so much for choosing Locauto, can't wait to host you again in Italy in one of the 90+ offices all around the Country. Erika

Rated 5 out of 5 stars

Everything was all right

I liked a lot the car, and the treatment of the employees. Thanks!

March 13, 2024
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Reply from Locauto Group - Trieste Stazione Centrale

Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon, Matteo

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