My experience is the same every time I buy from Lola’s West Hampstead. Been going for years. The most delicious and luxurious cakes and cupcakes at affordable prices. I’ve ordered two birthday ca... See more
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See what reviewers are saying
Excellent cake! We choose Lola’s because a member of the family has a dairy intolerance. The range of vegan cakes is first class, meaning we can all enjoy the same cake without finding something diffe... See more
We ordered the Assorted Classic Mini Box Cup Cakes & the One Tier Ivory Pearl Lemon Wedding Cake Delivery was on Time Family & Guests Really Enjoyed the Cupcakes & the Lemon Wedding Cake. We... See more
We ordered a gluten free carrot cake as one of our friends is coeliac. Everyone (even the non-gluten-freers) really loved the cake, with some commenting it was the best carrot cake they’d ever had.... See more
Company details
About Lola's - Lola's Bakery West Hampstead
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contact info
168 West End Lane, NW6 1SD, London, United Kingdom
- +44207 431 1904
4.6
Excellent
342 reviews
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Reply from Lola's - Lola's Bakery West Hampstead
Hello Zara,
Thank you for sharing your feedback with us.
We are sorry to hear that your cake developed mould after your collection.
We do recommend that our cakes are at their best served within 48 hours starting from the day of delivery or collection (inclusive of the day of and day after) and do advise that the cakes would need to be stored refrigerated during that time.
As these are fresh baked products, in this case containing fruit, it is very important for them to be served soon after receipt and to store safely for best quality.
We will be sure to log this with the relevant teams to review further.
If you would like to discuss this issue further with our team we do ask that you get in touch with us directly at hello@lolascupcakes.com.
Kind regards,
Delicious delicious red velvet birthday…
Delicious delicious red velvet birthday cake for my husband. So pleased
December 7, 2025
Children birthday cupcakes
Always reliable and no fault. The cupcakes are delicious although I find them a little too sweet for my liking ...although it's never an issue with 5 year olds!
November 30, 2025
Delicious and unique!
Cupcakes were delicious and a unique way to celebrate our little one’s birthday party!
November 18, 2025
Extremely sweet… sugar was double the…
Extremely sweet… sugar was double the amount. No one ate.
November 15, 2025
Reply from Lola's - Lola's Bakery West Hampstead
Hi,
Thanks for taking the time to leave your feedback.
We are sorry to hear you found our Gluten Free Cookies & Cream cake to be extremely sweet. This cake is decorated with our buttercream which is the sweetest icing we make at Lola's.
I can recommend any of our cakes with cream cheese icing like our GF Red Velvet or GF Chocolate & Raspberry cake.
I don't see any further correspondence from you and if you would like to discuss your order further with our team please email us on hello@lolascupcakes.co.uk
Kind regards,
Shona
Lovely gorgeous rainbow cake
Lovely gorgeous rainbow cake and my 4 year old & friends (& parents) loved it! Beautiful and delicious, highly recommend for any birthday!
November 11, 2025
Delicious cake!
November 9, 2025
The best shop
The best shop. Always delightful to shop here. There was a minor issues but the team were very understanding and made the journey well worth it.
October 28, 2025
Fresh, delicious and beautiful cake
The cake was beautiful (as pictured on the website) and delicious. The staff at West Hampstead were extra helpful. Another year we chose Lola's for my son's birthday cake and we are super satisfied.
October 19, 2025
Best Gluten free birthday cake
Easy to order online, one of the best gluten free cakes we’ve had. Delicious. Still fresh and moist after 5 days too.
October 7, 2025
Beautiful birthday cale without refined…
Beautiful birthday cale without refined sugar and we all loved it!
September 25, 2025
Absolutely delicious 10/10
Absolutely delicious! I bought a cookies and cream cake for my partners 30th birthday, and he said it was one of the best cakes he’d ever eaten (I agree). It was beautifully presented, and really reasonably priced. I would highly recommend.
September 9, 2025
Great cake and fantastic service
Great cake and fantastic service. Always timely in preparation
September 10, 2025
Lola’s has been a great place to order…
Lola’s has been a great place to order gluten free treats for gifts. Always easy to order, on time and delicious
August 22, 2025
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