I needed a carrot cake for a 70th birthday at short notice, all other local bakers let me down. I remembered lolas cupcakes delicious cakes and won't dissapoint. I did have to decorate it a bit to mak... See more
Location
Switch locationBlue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ Greenhithe, GB
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See what reviewers are saying
Cake was delicious and good looking too, was delivered carefully. Loved the chocolate layering inside. Icing could be a bit less sweet and thick but Im not an expert so I leave that to the artist. Tha... See more
Everything was communicated clearly regarding delivery and collection. The staff were helpful. The cake was delicious. I will use again for future cake orders. Thank you.
I do not normally write reviews but this experience was worth sharing. I visited the Bluewater store on 19th June at around 4:30pm to collect my husband birthday cake. When I noticed a small dent on... See more
Company details
About Lola's - Lola's Bluewater
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contact info
Blue Water Shopping Centre, Lower Thames Walk,, Dartford, DA9 9SJ, Greenhithe, United Kingdom
- +441322 385511
4.6
Excellent
891 reviews
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Halloween cake
Ordered their Halloween cake, the cake itself was delicious and looked fantastic. The website is a bit clunky when ordering for collection from the store but everything else including the staff at the store were brilliant.
October 21, 2025
I bought the mermaid cake for my…
I bought the mermaid cake for my granddaughters 5th birthday party it was lovely everybody said how nice it was !
October 27, 2025
I love cakes of Lola's as it is very…
I love cakes of Lola's as it is very tasty and very soft.
October 18, 2025
The Ordering and pick up was easy
Ordering and cake options were great. All instructions were accommodated and cake was tasty
October 22, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Too sugary and sweet
Too sugary. I enjoy fair amount of sugar but the cake we got had way too much sugar and high level of sweetness.
Didn't enjoy..:(
October 18, 2025
Reply from Lola's - Lola's Bluewater
Hello
Thank you for taking the time to share your feedback.
I am very sorry that you have been disappointed with your order of the cookies and cream cake on this occasion.
This cake is prepared with buttercream icing which is the sweetest type of icing we offer and can be too sweet for some based on personal preference.
I can suggest our cakes prepared with cream cheese/mascarpone icing or ganache that are less sweet in taste due to the nature of these icings.
Your feedback will of course be logged and passed on to our teams for review.
If there is anything further we can help with please feel free to send an email to hello@lolascupcakes.com
Kind regards,
BEST
Very much enjoyed
Tastier than expected and would definitely try and get this Limited addition flavour again (cinnamon bun)
October 18, 2025
Very good customer service
Very good customer service.
Easy to order and collect.
The cake was fantastic!
October 13, 2025
Beautiful cake
Beautiful cake.
Ordering very easy. Confirmation immediately received. Message came through when cake was ready for collection. Collection was easy. Cake looked beautiful, but even better - it tasted delicious. We had the berry cake. Would highly recommend cake and Lola’s.
September 28, 2025
The cake was delicious
The cake was delicious. I have recommended lola's cupcake cakes to all my friends. I LOVED IT.
September 29, 2025
Service was good
Service was good . Collection on time . Cake tasted good & every body like it & it was a good size
September 22, 2025
If you are a chocaholic like me
If you are a chocaholic like me. You will love this cake!
September 15, 2025
Lola’s never disappoints
Lola’s never disappoints, and always lived upto its name.
We had orderd a bday cake-
It was a no fuss, economical cake- full of deliciousness. Highly recommend it To everyone!!
September 15, 2025
Loved the birthday cake I ordered for…
Loved the birthday cake I ordered for my friend's birthday - choc / raspberry which was excellent and not heavy which was ideal after dinner.
September 14, 2025
This cake was amazing and so easy to…
This cake was amazing and so easy to order. I will definitely order a cake again. The cake looked and tasted amazing. The staff were ever so friendly and polite.
September 11, 2025
Unprompted review
Best gluten free cake ever
Having to order gluten free , Lola’s cupcakes is the best tasting, and looking by far that I have ever tried, it actually didn’t seem like it was gluten free at all.
The sponge did not crumble like other GF cakes I have purchased and the texture was great.
I’m just waiting for the next birthday to try another flavour
September 11, 2025
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