Excellent service from the North Greenwich stall. Professional and efficient servers, highly commended. The mini cupcakes were a hit at work, too. Just wish they delivered!
Location
Switch locationNorth Greenwich Underground Station (Street level concourse), 5 Millennium Way, SE10 0PH London, GB
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See what reviewers are saying
Looking for a unique birthday cake, I discovered Lola's. Ordering and collecting were simple, and the shop was welcoming! Everyone commented on how tasty the cake (tropical opera cake) was. The mascar... See more
Ordering was easy, hard making a choice though, of all the gorgeous cakes! Collection was easy too. And the cake was absolutely delicious! We hadn't tried that flavour before but will definitely choos... See more
For my son’s 5th birthday party we’ve ordered medium rainbow cake! This is our family favourite option for any kids parties/events. The cake is super colourful inside with each layer coated in vani... See more
Company details
About Lola's - Lola's North Greenwich
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contact info
North Greenwich Underground Station (Street level concourse), 5 Millennium Way, SE10 0PH, London, United Kingdom
- +44203 318 5812
4.6
Excellent
147 reviews
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Customer Service was great
Customer Service was great. The Mango and Yuzu cake was okay, not that great. The icing was not creamy enough.
July 22, 2026
Excellent service from the North…
Excellent service from the North Greenwich stall. Professional and efficient servers, highly commended. The mini cupcakes were a hit at work, too. Just wish they delivered!
July 9, 2026
So delicious cup cakes especially the…
So delicious cup cakes especially the berry one. And very friendly and kind staff.
May 14, 2026
Moorish and delightful
Communication was great throughout the process, the cake was delivered in the cutest box and everyone loved the cake.
March 21, 2026
Delicious!
Ordering was easy, hard making a choice though, of all the gorgeous cakes! Collection was easy too. And the cake was absolutely delicious! We hadn't tried that flavour before but will definitely choose again at the next celebration 😀
March 9, 2026
Delicious Cake and brilliant service!
February 21, 2026
The experience was amazing as always
The experience was amazing as always . Lola,s doesn’t disappoint. Thank you
February 1, 2026
Excellent
Opera cake was the cherry on top of the kids party. Absolutely everyone loved it! Even adults. It is a well-balanced cake.
January 18, 2026
Unprompted review
I’m buying here forever!!!
Quick and easy order! Next day pick up from my chosen location. Good communication from vendor. The cake was so delicious!! Definitely recommending and will be shopping here again. TRY THE RAINBOW CAKE PEOPLE!!!
December 18, 2025
We’ve ordered birthday cakes from…
We’ve ordered birthday cakes from Lola’s every year for 5 years now and they never disappoint! It’s great that you can personalise your cake with a message too.
December 9, 2025
Superb!
The most delicious cake ever. The attention to detail and design was perfect. Will be ordering again in the future.
December 3, 2025
Loved it!!!
Loved the texture, the taste, not too sweet, the cream, was just perfect spot on
November 8, 2025
Very good
Very good! Texture and flavor were definitely there! Small disappointment when I realized one of the raspberry was moldy. Just hope the other ones I already ate were not…
October 10, 2025
I have ordered the cake for my dad's…
I have ordered the cake for my dad's 71st birthday and everyone enjoyed it.Not too sweet just perfect.
September 11, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Lola's - Lola's North Greenwich
Hello,
Thank you for taking your time to share your feedback regarding your most recent order with us.
We're very sorry to hear that your Cookies and Cream cake did not taste as fresh as usual.
Please do be assured that we do always bake our cakes fresh using high-quality ingredients.
We do advise, as you may have seen in your confirmation email, that customers ensure they keep our cakes in the fridge as much as possible on hotter days like we've had recently, but these cakes will still typically need at least 2-3 hours out of the fridge before serving to ensure this comes up to temperature for best quality.
I will be sure to log this feedback directly with the relevant teams to review further and monitor further if any other cakes from the batch this was baked in receive any similar complaints to assist us in best ensuring any quality issues in our bakery are addressed.
If you would like to discuss your feedback further with our team, please do not hesitate to get in touch with us at hello@lolascupcakes.com.
Kind regards,
Wesley
I ordered the raspberry and lemon cake…
I ordered the raspberry and lemon cake and it was delicious unlike the normal artificial tasting cakes that dominate the market.
This is yhe first time in a long time that I've tasted a cake like this one.
June 25, 2025
Quick service, I order one day before and they accepted the order
Very good, nice taste as always. Being a fan of the cupcakes always
April 29, 2025
Tasty treats great service
Exemplary service always at this great little shop. Staff unfailingly polite helpful and welcoming. Always recommend this location to my friends and of course the products are a delicious treat well done all
April 21, 2025
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