Excellent service from the North Greenwich stall. Professional and efficient servers, highly commended. The mini cupcakes were a hit at work, too. Just wish they delivered!
Location
Switch locationNorth Greenwich Underground Station (Street level concourse), 5 Millennium Way, SE10 0PH London, GB
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See what reviewers are saying
Looking for a unique birthday cake, I discovered Lola's. Ordering and collecting were simple, and the shop was welcoming! Everyone commented on how tasty the cake (tropical opera cake) was. The mascar... See more
Ordering was easy, hard making a choice though, of all the gorgeous cakes! Collection was easy too. And the cake was absolutely delicious! We hadn't tried that flavour before but will definitely choos... See more
For my son’s 5th birthday party we’ve ordered medium rainbow cake! This is our family favourite option for any kids parties/events. The cake is super colourful inside with each layer coated in vani... See more
Company details
About Lola's - Lola's North Greenwich
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contact info
North Greenwich Underground Station (Street level concourse), 5 Millennium Way, SE10 0PH, London, United Kingdom
- +44203 318 5812
4.6
Excellent
147 reviews
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Amazing cakes all the time!
March 29, 2025
The cake was beautiful
The cake was beautiful. I ordered it and the process was very straightforward and collection was smooth and very simple.
March 22, 2025
Great customer advisor
The customer advisor was great when we picked up the cake in. Greenwich Market.
March 9, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The cake was not fresh
March 9, 2025
Reply from Lola's - Lola's North Greenwich
Hello,
Thank you for taking the time to leave us your feedback.
I am sorry to hear that you were disappointed with your cake.
I can assure you that all of our products are freshly made for the date of delivery.
We do advise to store our cakes in the fridge and to take them out at least 2-3 hours before serving to ensure they have enough time to soften up.
I will be sure to log your comments and pass the feedback onto the relevant teams for further review.
If you do wish to discuss this further, please feel free to email us on hello@lolascupcakes.com.
Best wishes,
Marta
Decided to treat myself for my bday
Decided to treat myself for my bday. Amazing staff. Joined Lola’s with their guidance. Got red velvet and cookies and cream cupcake and a brownie. Enjoyed all
February 20, 2025
Amazing
Amazing!
We bought two cakes for our sons birthdays! They were both amazing and a real success. We loved the fact that the cakes were exactly as advertised, with nice designs and great taste.
February 24, 2025
The freshest and most delicious cakes!
The freshest and most delicious cakes!
Thank you, Lolas'Cupcakes🫶
February 20, 2025
All steps to buy online were really…
All steps to buy online were really easy, the cake was ready for collection on time and it tastes really good.
January 14, 2025
A perfect way to order a cake no stress, confusion or delay
Cake moist and not too sweet, taste was perfect
Decorated well
Pick up straight forward quick and easy
Ordering online quick easy straightforward
January 12, 2025
Very convenient way of acquiring a birthday cake for a party!
This was a great solution for acquiring a birthday cake for our child’s birthday party, in the O2 on Greenwich peninsula. The ordering process was easy, and there were a range of tasty cakes to choose from. We could order online a few days in advance and then collect it on the day from the Lola’s kiosk at North Greenwich station. This was a much better option for us, than getting a shop bought cake (or making a home made one) and then travelling with it, in the Jubilee Line, to North Greenwich. The Lola’s Kiosk is less than 5 minutes walk from the O2. The cake was a nice size and good value for money. It tasted incredible. I usually don’t eat cakes, due to my fitness regime, but couldn’t resist a slice! We went for the chocolate fudge cake which we were able to order, with our child’s name on.
January 6, 2025
Served the wrong cupcake
The cupcake are nice but I was given a different flavour from what I ordered, which I only discovered when I came home and opened the box.
December 30, 2024
Reply from Lola's - Lola's North Greenwich
Hello Alexandra,
Thank you for taking the time to leave this review.
I am sorry to hear about this and I will be in touch with you to discuss this further.
Kind regards,
Chris
Ordered a cake for my mum’s 70th…
Ordered a cake for my mum’s 70th birthday. I loved the option of being able to pick up from the stall at North Greenwich - so convenient for me! Everyone loved it, the cream cheese icing was fantastic!
December 8, 2024
Brilliant!
November 22, 2024
Lola's are my go to
Lola's are my go to, for cakes. Love the variety and always delicious.
November 5, 2024
I had a very disappointing experience…
I had a very disappointing experience while shopping. I specifically asked the staff to remove one of 4 cupcakes. so my daughter could enjoy it immediately. Unfortunately, when she took it out, the cupcake broke, and to my surprise, she didn’t offer an apology—not even a hint of regret. Instead, she calmly proceeded to clean her tongs without acknowledging the situation. We were quite let down. As loyal customers who have always loved Lola’s cupcakes, this incident has truly changed our perception. I can’t see myself returning to the North Greenwich station branch again.
November 10, 2024
Unprompted review
Reply from Lola's - Lola's North Greenwich
Hello Chloe,
Thank you for taking the time to leave us your feedback.
I am sorry to hear about your experience at our north Greenwich store.
I believe you have sent us across an email regarding this and we are currently discussing this with you.
Please be assured, this has been logged with the relevant teams to be reviewed, as we do always want our customers to have a positive experience when visiting our stores.
We look forward to hearing back from you over email.
Best wishes,
Chloe
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