Excellent service from the North Greenwich stall. Professional and efficient servers, highly commended. The mini cupcakes were a hit at work, too. Just wish they delivered!
Location
Switch locationNorth Greenwich Underground Station (Street level concourse), 5 Millennium Way, SE10 0PH London, GB
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See what reviewers are saying
Looking for a unique birthday cake, I discovered Lola's. Ordering and collecting were simple, and the shop was welcoming! Everyone commented on how tasty the cake (tropical opera cake) was. The mascar... See more
Ordering was easy, hard making a choice though, of all the gorgeous cakes! Collection was easy too. And the cake was absolutely delicious! We hadn't tried that flavour before but will definitely choos... See more
For my son’s 5th birthday party we’ve ordered medium rainbow cake! This is our family favourite option for any kids parties/events. The cake is super colourful inside with each layer coated in vani... See more
Company details
About Lola's - Lola's North Greenwich
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contact info
North Greenwich Underground Station (Street level concourse), 5 Millennium Way, SE10 0PH, London, United Kingdom
- +44203 318 5812
4.6
Excellent
147 reviews
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The ladies at the North Greenwich…
The ladies at the North Greenwich station outlet are delightful.
October 2, 2023
Everything was great
Everything was great. Easily ordered and delivered to my nearest store and as always fresh and delicious :)
August 27, 2023
The delivery was intact and earlier than expected
The cake was very yummy and sweet everyone love my birthday cake.
August 1, 2023
Highly recommend
The staff was so helpful. My daughter loved the cupcakes. Highly recommend
June 6, 2023
The cake was delicious and pickup was…
The cake was delicious and pickup was very easy! Thanks for making my son’s birthday a special day
May 14, 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Incomplete delivery
The lady managing the order missed out on giving the birthday cake, when we went for collection. This caused great inconvenience as we had to travel back to collect the cake and also delayed our birthday celebration. Needless to say, my little one was quite upset on a day when all she needed to feel was happy.
May 15, 2023
Reply from Lola's - Lola's North Greenwich
Hi ANINDITA,
This is an automated message to let you know that we've got your mail, but its currently outside of our business hours. One of our customer team, will be back in touch with you as soon as possible.
Our average response time is 1 hour , so you should hear from us very soon.
Thank you for your patience.
Cake arrived in perfect conditions and…
Cake arrived in perfect conditions and on the date we asked for it
Cake was delicious and in perfect condition when it arrived
Excellent communication sent by text and email on the day of delivery
April 27, 2023
Ordered the ombre cake with cupcakes…
Ordered the ombre cake with cupcakes for my son's 18th birthday November 2022. Service and cake were absolutely amazing, had to reorder the same for my other son's 9th birthday May 2023.
Once again, extremely pleased with the quality service on the phone and in person - even though it was a different branch. Thank you Lola. I'll be ordering again next month.
May 6, 2023
LOvely cake!
May 3, 2023
The cake was amazing
The cake was amazing! The presentation and packaging was absolutely amazing and I just love Lola's !
May 2, 2023
Fantastic Cake!
Staff was super friendly and professional. The cake was amazing! Easy to collect.
April 19, 2023
Reply from Lola's - Lola's North Greenwich
Hi Mya,
This is an automated message to let you know that we've got your mail, but its currently outside of our business hours. One of our customer team, will be back in touch with you as soon as possible.
Our average response time is 1 hour , so you should hear from us very soon.
Thank you for your patience.
Great quality
Great quality, delicious cakes and easy simple webpage to order from. Great presentation and no problem with delivery or collection. Ordered two cakes with other options for different days and it was a pleasure.
March 26, 2023
The cake was successful
The cake was successful! For 14 people is a good size, was fresh and the attendant at North Greenwich was very kind too.
March 15, 2023
It was easy to order and collect
It was easy to order and collect, cake tasted yummy as well.
March 17, 2023
IT CAME ON TIME AND TASTED 👍🏾
March 16, 2023
This is the second time we have ordered…
This is the second time we have ordered the banoffee cake for our children’s birthday. Super efficient collection system and delicious cakes!!!
March 12, 2023
Reply from Lola's - Lola's North Greenwich
Hi Peco's,
This is an automated message to let you know that we've got your mail, but its currently outside of our business hours. One of our customer team, will be back in touch with you as soon as possible.
Our average response time is 1 hour , so you should hear from us very soon.
Thank you for your patience.
Reply from Lola's - Lola's North Greenwich
Hi Adelina,
This is an automated message to let you know that we've got your mail, but its currently outside of our business hours. One of our customer team, will be back in touch with you as soon as possible.
Our average response time is 1 hour , so you should hear from us very soon.
Thank you for your patience.
I will always love your cakes
I will always love your cakes. i hv ordered cakes to friends and they love what they ger. Keep it up LOLAS
February 15, 2023
Reply from Lola's - Lola's North Greenwich
Hi Gina,
This is an automated message to let you know that we've got your mail, but its currently outside of our business hours. One of our customer team, will be back in touch with you as soon as possible.
Our average response time is 1 hour , so you should hear from us very soon.
Thank you for your patience.
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