Lola's - Lola's Waterloo Reviews 

195
TrustScore 4.5 out of 5

4.5

Waterloo Underground Station, Exit 2, Lower level, Waterloo Road, South Bank, SE1 7LT London, GB


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Rated 3 out of 5 stars

Cake was delicious but not like before red velvet was my top fav but now the taste become different compared to first time I taste Lola’s cake. Dislike your staff from Waterloo branch. She’s rude and... See more

Company replied

Rated 5 out of 5 stars

I will order again from Lola's , the delivery was quick, I had spoken to customer service rep a few days ago and her reassurance on how long it takes to deliver was reassuring. The cake was so well... See more

Rated 5 out of 5 stars

The cupcakes and brownies are delicious and affordable too! I haven’t tried their full sized cakes (yet…) but I really want to. Honestly the icing, toppings and cake are sooo yummy. I especially love... See more

Rated 5 out of 5 stars

Everytime we visit London we always have to have a Naked Victoria Sponge Cake on Order. Absolutley Gorgeous. On this occassion i had my wifes Birthday Cake booked to pick up from Waterloo but our Trai... See more


Company details

  1. Cake Shop
  2. Bakery
  3. Cupcake Shop
  4. Online Food Ordering Service
  5. Take Away Service
  6. Wedding Bakery

About Lola's - Lola's Waterloo

Written by the company

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Written by the company

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.

Contact info

  • Waterloo Underground Station, Exit 2, Lower level, Waterloo Road, South Bank, SE1 7LT, London, United Kingdom

  • +44203 318 1629

4.5

Excellent

TrustScore 4.5 out of 5

195 reviews

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4.5

All reviews

(195)

6,040 reviews in the last 12 months

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Rated 5 out of 5 stars

Best shop ever.

Your cupcakes are amazing.. Always like to buy them here at Waterloo..professional staff always with a smile and respect for the client. They will do the impossible to satisfy the wishes of the client. Thank you for everything.

September 21, 2021

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