Lola's - Lola's Waterloo Reviews 

The cake was delicious, very tasty and fresh ingredients. Beautiful presentation too. Would definitely recommend

The birthday cake almost met the expectations. For the kid’s birthday cake I would expect less cream. However some kids enjoyed the cake.
The reason why I’m giving three stars is because of having poor experience with getting in touch with the customer service via email. My emails never reached customer service and returned back as undeliverable. Furthermore, I know this is a detail but the carrier paper brown cheap bags they use to put the boxes inside rip off easily. On the collection day, my bag handle broke. The box inside the bag was heavy for that bag and I ended up carrying the box. On top of that it was raining so other bag I had ( I bought extra cupcakes), soaked in the rain and ripped from the side.
In past, they were giving proper logo bags for cakes.
In addition, Lola offers loyalty collecting points scheme I only found out at home when reading a leaflet I found sitting on the selling desk of the shop. I wish Lola could improve the selling experience for the price changed and to keep customers as this is a big put off.

Order online and picked up my order from Waterloo station. Great service and delicious vegan cupcakes and Victoria sponge cake!

Had the Red Velvet cake delivered here for a birthday, picked it up when we got into London from the north.
It was one of the best looking and tasting cakes we've ever had.
Definitely recommend this to anyone who loves cakes!!

I was worried about the cake being destroyed as people left the station, but Susie at Waterloo took extra care in making sure my daughters cake was packed securely. So thank you Susie.

I purchased a lemon drizzle cake for my boyfriend’s birthday. The cake was beautifully presented and tasted delicious. It was so moist and not too sweet and it still tasted as fresh and moist three days later as the first day that I collected it and it received so many compliments. The staff were really friendly and helpful as well. I would definitely purchase my cakes from here again! The value for money is exceptional!!

I ordered a beautiful cake for my husband’s Birthday.
Cake was ready which I collected 2 days after ordering.
We all loved it was gone within few hrs.

Cake was excellent- not dry! Delicious. Ready to collect at time promised. Perfect experience.

My son 17th bday, I got the salted caramel cake, the cake look great and tasted amazing. I’m so glad I made the right choice. Would definitely buy again Highly recommend!🎂🎂.
Ps: the attendant was very nice also
(Saturday 18/12 around 12:00)

Great customer care, utterly delicious cake!

So impressed with the large cake - collection was easy and I only needed to order a day before. Cake was delicious - sweet but not overly sweet and the sponge was light and soft. Couldn’t fault anything about the cake or the buying experience

Loved the Posh Cake.. I had ordered Lolas cupcakes as return gift for my daughter's birthday party. And it was the best idea ever.. the kids loved the cupcakes and the adults indulged in the Posh Cake that I had ordered for cake cutting. In no time the cake was over.

Brilliant!! The cake we ordered fir our daughters 30th birthday was delicious and beautiful. It was really light, fab!

Always delivering the perfect cupcakes!
Another birthday order of cupcakes & GF cupcakes and they were delicious! Easy ordering & collection. Thank you!

The staff were lovely they let me see the cake and were very helpful , the cake was absolutely delicious would definitely order from here again

I love Lola's it's easy to order online and the collection was so straightforward. The cake was delicious- I will order all future cakes from Lola's!!! The staff was also very friendly and efficient.

Great service and delicious cake. Really pleased with it 👍🏼

Cake and ladies at pickup point was amazing. Everybody loved the cake (chocolate and raspberries) even my picky mom 😁