Cake was delicious but not like before red velvet was my top fav but now the taste become different compared to first time I taste Lola’s cake. Dislike your staff from Waterloo branch. She’s rude and... See more
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Location
Switch locationWaterloo Underground Station, Exit 2, Lower level, Waterloo Road, South Bank, SE1 7LT London, GB
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See what reviewers are saying
I will order again from Lola's , the delivery was quick, I had spoken to customer service rep a few days ago and her reassurance on how long it takes to deliver was reassuring. The cake was so well... See more
The cupcakes and brownies are delicious and affordable too! I haven’t tried their full sized cakes (yet…) but I really want to. Honestly the icing, toppings and cake are sooo yummy. I especially love... See more
Everytime we visit London we always have to have a Naked Victoria Sponge Cake on Order. Absolutley Gorgeous. On this occassion i had my wifes Birthday Cake booked to pick up from Waterloo but our Trai... See more
Company details
About Lola's - Lola's Waterloo
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contact info
Waterloo Underground Station, Exit 2, Lower level, Waterloo Road, South Bank, SE1 7LT, London, United Kingdom
- +44203 318 1629
4.5
Excellent
194 reviews
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An amazing cake
An amazing cake! It was my mums 50th birthday and I was very nervous about getting the perfect cake. I preordered it and personalised it to be sent to waterloo station and it was there perfectly on time. My whole family loved this salted caramel cake and it was so well decorated as well. Also, I had to travel for a few hours and this cake was so well packaged I didn’t have any issues. 100% will be buying birthday cakes here again.
January 31, 2025
Easy collection and great tasting cake.
Easy collection and great tasting cake.
Great staff
January 25, 2025
First time ordering cakes from Lola’s…
First time ordering cakes from Lola’s but won’t be the last! From ordering through to collection, the process was seamless. Then to the actual eating .. oh wow! Absolutely delicious cakes - vanilla and red velvet. Being able to add personalisation was nice too as I’d bought them for my twin daughters’ 18th birthdays. Fantastic all round and I highly recommend.
January 16, 2025
Such a delicious vegan brownie cake
Such a delicious vegan brownie cake, exceeded all our expectations.
Ordering was straightforward, communication excellent and collection easy.
I would highly recommend!
January 6, 2025
I really don’t like cake BUT
Omg normally I really don’t like cake. But this cake was phenomenal! I would so buy again, that was delicious.
January 4, 2025
Excellent customer service by staff at…
Excellent customer service by staff at Waterloo station
December 20, 2024
Delicious product
Delicious product, amazing presentation, no the usual sugary cake that u find in london, easy pick up process and what else? Try and enjoy
November 11, 2024
Such nice staff at waterloo station
Such nice staff at waterloo station
The ordering was easy
Gorgeous cake
November 13, 2024
The best of the best cupcakes ever
The best of the best cupcakes ever. So addictive so be careful 🤣🤣🤣
November 13, 2024
Lush cake top tier service
I ordered on Wednesday night by Saturday morning my cake was ready. I collected from Waterloo Station. I love the ease of collection and the product was outstanding. I’m a fussy former baker and I will buy again. Top tier cake and service thank you Lola !
October 26, 2024
So easy, so delicious
I booked a box of cupcakes to collect at Waterloo station. The process was simple, the box was waiting for me when I arrived. The cakes were bloomin delicious!
October 19, 2024
Delicious cake
Delicious cake. We got my daughter a mermaid cake for her 7th birthday and she was extremely happy
October 13, 2024
Brought a cake for my husbands…
Brought a cake for my husbands birthday- great cake and great service
September 17, 2024
A treat then and now
Waterloo, was kind and courteous.. the array was beautiful, clean and everything sparkled. I have bought and enjoyed Lola’s since 2006 when a patient gave us Receptionists a box as gift at the Keats Group Practice. It’s always been a treat then and now.
August 7, 2024
Friendly staff. Great taste
The staff at waterloo are super friendly and they are so patient with me. I'm really indecisive and they just help you to feel comfortable. Helps that the cupcakes taste great too and for all those people that don't like vegan cupcakes, I tried the vegan choclate one and you couldn't even tell. It was delicious!
July 19, 2024
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