Cake was delicious but not like before red velvet was my top fav but now the taste become different compared to first time I taste Lola’s cake. Dislike your staff from Waterloo branch. She’s rude and... See more
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Location
Switch locationWaterloo Underground Station, Exit 2, Lower level, Waterloo Road, South Bank, SE1 7LT London, GB
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See what reviewers are saying
I will order again from Lola's , the delivery was quick, I had spoken to customer service rep a few days ago and her reassurance on how long it takes to deliver was reassuring. The cake was so well... See more
The cupcakes and brownies are delicious and affordable too! I haven’t tried their full sized cakes (yet…) but I really want to. Honestly the icing, toppings and cake are sooo yummy. I especially love... See more
Everytime we visit London we always have to have a Naked Victoria Sponge Cake on Order. Absolutley Gorgeous. On this occassion i had my wifes Birthday Cake booked to pick up from Waterloo but our Trai... See more
Company details
About Lola's - Lola's Waterloo
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's Cupcakes, so please get in touch if you have any concerns or recommendations.
Contact info
Waterloo Underground Station, Exit 2, Lower level, Waterloo Road, South Bank, SE1 7LT, London, United Kingdom
- +44203 318 1629
4.5
Excellent
194 reviews
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Always cheerful
July 5, 2024
Free LOLA’s Birthday Cake
Cake was nice although a bit dry.
My Lola points gift voucher and points from previous purchases were not recorded on account.
June 23, 2024
Gorgeous gluten free goodies!
June 9, 2024
The cake was just delicious 🤤
The cake was just delicious 🤤. It went perfectly well with my daughter’s birthday party x
April 9, 2024
Delicious and easy experience
I had a business order and Lola's made it easy. They were responsive, thoughtful about the specifics and were able to deliver. The cupcakes themselves were delicious and gorgeous. For this order, we had them use our company logo and it came out perfectly. Thank you Lola's!
April 11, 2024
Excellent customer service
Booked the cake online and collected it enroute at Waterloo station. Excellent service. Email in the morning letting me know the cake was ready. Packed in protective box. The cake was delicious!
April 13, 2024
Easy to order
Easy to order, delicious gluten free cake. Good value for money for quality.
Only comment would be for increased gluten free options for delivery to outside of London - had to travel in to collect so overall cost increased to cover train fare
April 4, 2024
Delicious cake as always
Delicious cake as always
This is my second time ordering the black forest cake for my partner's birthday as it's his favorite and he really liked it last year
April 2, 2024
Gorgeous and delicious
I made an order around 10.10pm on the 20/03/24 and they were ready to collect from Waterloo approx 1.30pm via email & text msg on the 22/03/24 as I wanted to pick up on that day. I was on my way to collect at 7pm and got a call on route with a polite reminder that my cakes were ready for collection.
fantastic organisation by the company.
March 20, 2024
Thank you once again Lola's cupcake you…
Thank you once again Lola's cupcake you never fail.
February 20, 2024
Fab Mermaid cake!
It was for my daughter, she loved the cake.
Cake was of good quality and icing was not completely throw away.
Maybe 1 suggestion would be reduce the cardboard base size, making it easy to transport.
But daughter was slightly disappointed that only tail end of the mermaid was placed on cake.
February 29, 2024
Birthday Surprise
Everytime we visit London we always have to have a Naked Victoria Sponge Cake on Order. Absolutley Gorgeous. On this occassion i had my wifes Birthday Cake booked to pick up from Waterloo but our Train was delayed by 3 hours so i had to ring and let them know. Absolutely no probs, superb customer service (rang whilst on train) and picked up 1st thing following morning. Super Fresh ! Super Tasty ! 5***** Thanks Again Lolas.
March 6, 2024
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