London Ski Co.  Reviews 204

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

This is new ski shop in London is really fab! The selection is large and at all price points so options for everyone. The staff are super helpful offering flexible exchanges or refunds if a Christmas... See more

Company replied

Rated 4 out of 5 stars

Despatch of goods was very impressive, quick. However, one top sent was the wrong colour, the other had a hole in it. No phone number to contact the shop- very unusual .... and no response to my ema... See more

Rated 3 out of 5 stars

After a week-long wait, they eventually responded to my emails. I'll bump up my original review by two stars since it seems they value customer opinions and reviews. However, the week-long wait for a... See more

Rated 1 out of 5 stars

Beware buying presents. Only 14 days to return items not the usual 28 or so. No response to my emailed return request anyway although sent within the 14 day period. No way to return through the websit... See more

Company details

  1. Winter sport Store
  2. Activewear Store
  3. Clothing Store
  4. Outdoor Clothing and Equipment Shop
  5. Outerwear Store
  6. Ski Shop

Written by the company

Ski and winter clothing store with an exclusive selection of winter sports brands. Shop the new collections from over 30 ski brands including Perfect Moment, Goldbergh, Fusalp, J Lindeberg, Rossignol, Falke, Hestra, Icebreaker, Oakley, Vuarnet amongst many more. Discover our store in London, where we will transport you to the mountains and you can discover the brands you usually only see in resorts. Our expert staff will be on hand to help with anything you need.


Contact info

3.8

Great

TrustScore 4 out of 5

204 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent ski clothes and staff were really helpful!

October 28, 2020
London Ski Co.  logo

Reply from London Ski Co.

Thank you :)

Rated 5 out of 5 stars

I love the London Ski Company

I love the London Ski Company, they have the widest selection of fashionable skiwear with a range of prices from different countries. It is the most interesting place I have found recently for skiwear, much of which I wear for other sports too.

October 28, 2020
London Ski Co.  logo

Reply from London Ski Co.

Thank you for the kind review, Amanda! Glad to hear you're getting the use out of your kit too off the slopes :)

Rated 4 out of 5 stars

Very helpful staff

Very helpful staff, with some great kit in the store. Very pleased with my purchase which was expensive, but you get what you pay for! Looking forward to coming to the shop again.

October 28, 2020
Unprompted review
London Ski Co.  logo

Reply from London Ski Co.

We're pleased you liked the product selection and your in-store purchase, Sarah. Look forward to welcoming you again!

Rated 5 out of 5 stars

Really great experience

Really great experience at the London Ski Co., such a good selection of ski/winter wear, with amazingly warm and welcoming staff.

October 27, 2020
London Ski Co.  logo

Reply from London Ski Co.

Thank you for your review, Amber. Great to hear you had a nice experience shopping with us :)

Rated 5 out of 5 stars

Excellent selection of exquisite ski…

Excellent selection of exquisite ski gear! Love the personal attention of the sales team. Continue to be safe and stay well!

October 27, 2020
Unprompted review
London Ski Co.  logo

Reply from London Ski Co.

Hi Amy, thanks so much for the kind review! Stay safe and well!

Rated 5 out of 5 stars

Excited to see this shop returning

Excited to see this shop returning. I got some great bits for myself and my husband's ski trip last winter. They had great brand selection. The staff were very helpful too!

October 26, 2020
Unprompted review
London Ski Co.  logo

Reply from London Ski Co.

Thanks for your review Jessica, great to hear your thoughts on the brand selection!

Rated 5 out of 5 stars

Something different

Staff were friendly, knowledgeable and really helpful. Bought several items we hadn’t seen anywhere else and good value for money.

October 26, 2020
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