London Ski Co.  Reviews 204

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

This is new ski shop in London is really fab! The selection is large and at all price points so options for everyone. The staff are super helpful offering flexible exchanges or refunds if a Christmas... See more

Company replied

Rated 4 out of 5 stars

Despatch of goods was very impressive, quick. However, one top sent was the wrong colour, the other had a hole in it. No phone number to contact the shop- very unusual .... and no response to my ema... See more

Rated 3 out of 5 stars

After a week-long wait, they eventually responded to my emails. I'll bump up my original review by two stars since it seems they value customer opinions and reviews. However, the week-long wait for a... See more

Rated 1 out of 5 stars

Beware buying presents. Only 14 days to return items not the usual 28 or so. No response to my emailed return request anyway although sent within the 14 day period. No way to return through the websit... See more

Company details

  1. Winter sport Store
  2. Activewear Store
  3. Clothing Store
  4. Outdoor Clothing and Equipment Shop
  5. Outerwear Store
  6. Ski Shop

Written by the company

Ski and winter clothing store with an exclusive selection of winter sports brands. Shop the new collections from over 30 ski brands including Perfect Moment, Goldbergh, Fusalp, J Lindeberg, Rossignol, Falke, Hestra, Icebreaker, Oakley, Vuarnet amongst many more. Discover our store in London, where we will transport you to the mountains and you can discover the brands you usually only see in resorts. Our expert staff will be on hand to help with anything you need.


Contact info

3.8

Great

TrustScore 4 out of 5

204 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

True size and the jacket length is…

True size and the jacket length is perfect , hangs nicely on the middle hip line. Sleeve length is good for a long armed person . Bought a L for my hubs who is a Eur 42 .

December 26, 2020
Unprompted review
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Reply from London Ski Co.

Great to hear the fit is right, Jeannie. Hope to see you again!

Rated 5 out of 5 stars

Top Quality

Always great service and always great quality clothing, highly recommend this company, will return again and again.

December 25, 2020
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Reply from London Ski Co.

Many thanks, Paul! Hope you enjoy your new top!

Rated 5 out of 5 stars

Upbeat Ski Shop that is good value too

This is new ski shop in London is really fab! The selection is large and at all price points so options for everyone. The staff are super helpful offering flexible exchanges or refunds if a Christmas present doesn’t fit etc. Also so friendly and upbeat which made me chirpy shopping there. They also have brands you normally only find in the mountains so variety much exceeds department store shopping.

December 24, 2020
Unprompted review
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Reply from London Ski Co.

Thanks for the really kind review, Katie. We're pleased you enjoyed your experience shopping with us, I hope you had a relaxing Christmas!

Rated 5 out of 5 stars

A superb provider

A superb provider. I have transacted thru' the website. I was delighted with this sales channel giving me the benefits of modern shopping with the additional benefit of an enthusiast who understands the products perfectly. The owner is also to spend time to help customers. Real value added and a big thumbs up!

November 28, 2020
Unprompted review
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Reply from London Ski Co.

Thank you for the kind review, David. Really pleased we managed to get there in the end, hope you enjoy your purchase for years to come!

Rated 5 out of 5 stars

Great place

Lovely store with a great range of clothes, and the best brands! Really happy to hear you’re coming back!

October 30, 2020
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Reply from London Ski Co.

Thanks for the kind review, Kate :)

Rated 1 out of 5 stars

Welcome back

Welcome back. Your enthusiasm and knowledge along with exciting stock will have me back shopping. Maybe not for the slopes this season, but hopefully we’ll get snow at Christmas while in Yorkshire ⛄️

October 29, 2020
Unprompted review
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Reply from London Ski Co.

Many thanks for the kind review, Margaret. The 1* is puzzling however do let us know how we can improve that score :) See you soon

Rated 5 out of 5 stars

Super nice staff

Super nice staff. Helped me getting some nice things for my kids and myself. Unique

October 29, 2020
Unprompted review
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Reply from London Ski Co.

Thank you! We're pleased you enjoyed your purchases!

Rated 5 out of 5 stars

Last winter I was walking around…

Last winter I was walking around looking for the right backpack to be used on my upcoming ski trip. The people in the store were so helpful and I've actually used the backpack for everyday use since!

October 29, 2020
Unprompted review
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Reply from London Ski Co.

Great to hear, Tyree! Hope all's well

Rated 5 out of 5 stars

Happy accident

Last February I was wandering down the Kings Road vaguely thinking that i needed to replace my disintegrating ski jacket. Then my wife spotted teh pop up at 129 and we went inside leaving half an hour later with a really nice jacket, at a good price. The staff were knowledgeable, helpful at digging out different sizes but also knew to leave me to make up my own mind. I even managed to wear it for a week in Austria before Covid struck. Glad to hear they will be returning

October 29, 2020
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Reply from London Ski Co.

Pleased to hear you managed to make it to Austria, Robin! Thank you for the kind review also, we hope you are able to wear it again this year!

Rated 5 out of 5 stars

Love my ski sweater from this pop up

Love my ski sweater from this pop up. Wore it the other day to get in the winter season, even though it’s only October!

October 29, 2020
Unprompted review
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Reply from London Ski Co.

Thank you Hanna, great to see you're getting the use out of it off the slopes too!

Rated 5 out of 5 stars

My new favourite store!

Lovely store with a great range of quality products and brands, many of which I’d never seen or heard of before. But what made the experience very special was the staff. Friendly, helpful and very knowledgable - they even gave us a tip on where to eat in Austria! Highly recommended!

October 29, 2020
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Reply from London Ski Co.

We hope that you made it to the restaurant in Austria, Verdissimo :) Thank you for the kind review and we hope all is well!

Rated 5 out of 5 stars

Attention and care

Love the attentiveness of the guys in store. You really don't get that kind of experience at many places like it these days. Bought some wear for myself and the family. And will be in to do the same this year!!

October 28, 2020
Unprompted review
London Ski Co.  logo

Reply from London Ski Co.

Thanks Cameron, looking forward to meeting you again!

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