London Ski Co.  Reviews 204

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 5 out of 5 stars

This is new ski shop in London is really fab! The selection is large and at all price points so options for everyone. The staff are super helpful offering flexible exchanges or refunds if a Christmas... See more

Company replied

Rated 4 out of 5 stars

Despatch of goods was very impressive, quick. However, one top sent was the wrong colour, the other had a hole in it. No phone number to contact the shop- very unusual .... and no response to my ema... See more

Rated 3 out of 5 stars

After a week-long wait, they eventually responded to my emails. I'll bump up my original review by two stars since it seems they value customer opinions and reviews. However, the week-long wait for a... See more

Rated 1 out of 5 stars

Beware buying presents. Only 14 days to return items not the usual 28 or so. No response to my emailed return request anyway although sent within the 14 day period. No way to return through the websit... See more

Company details

  1. Winter sport Store
  2. Activewear Store
  3. Clothing Store
  4. Outdoor Clothing and Equipment Shop
  5. Outerwear Store
  6. Ski Shop

Written by the company

Ski and winter clothing store with an exclusive selection of winter sports brands. Shop the new collections from over 30 ski brands including Perfect Moment, Goldbergh, Fusalp, J Lindeberg, Rossignol, Falke, Hestra, Icebreaker, Oakley, Vuarnet amongst many more. Discover our store in London, where we will transport you to the mountains and you can discover the brands you usually only see in resorts. Our expert staff will be on hand to help with anything you need.


Contact info

3.8

Great

TrustScore 4 out of 5

204 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great item and service

Super cute jacket; fast shipping and great communication. Will shop again from here for sure! :0)

September 24, 2021
London Ski Co.  logo

Reply from London Ski Co.

We're pleased you're happy with your jacket, Sooyun! Thanks for the kind review :)

Rated 5 out of 5 stars

Arrived fast & return was easy

The jacket I ordered arrived fast and was lovely. Sadly it didn’t suit me so I had to return it. No problems with this either. I will definitely buy from this company again.

May 3, 2021
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Reply from London Ski Co.

No problem Chloe, we're pleased you had a good experience with us :) Thanks for the review

Rated 5 out of 5 stars

The girl that help me with my purchase…

The girl that help me with my purchase was the kindest girl ever. So helpful, polite, kind and funny!
And I was super happy with all I bought. Ski jacket, pants and sweater. All great quality at amazing prices.
Thank you :)

April 29, 2021
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Reply from London Ski Co.

Thank you for the kind review, Lu! We're pleased you had a great experience with us!

Rated 5 out of 5 stars

Love my pully

Love my pully. Great communication and service. Will definitely shop again.

March 16, 2021
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Reply from London Ski Co.

Great to hear, Alison! We're glad your pleased with your purchase!

Rated 5 out of 5 stars

Professional company

Great service also when emailing getting immediate response will definitely recommend this company.

March 10, 2021
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Reply from London Ski Co.

Thanks for the kind review Louise!

Rated 5 out of 5 stars

I could not have been more satisfied…

I could not have been more satisfied with my purchase. Their INSANELY fast shipping, top-quality and LOWEST prices are seriously why I will remain a loyal customer. My only regret is not finding out about this company sooner!!!

February 12, 2021
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Reply from London Ski Co.

Thank you so much for the lovely review, Mikaela. We're really pleased you enjoyed your experience with us, enjoy the suit and see you again soon!

Rated 5 out of 5 stars

Excellent service!

January 19, 2021
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Reply from London Ski Co.

Thanks for your kind review, Li! Enjoy your products :)

Rated 5 out of 5 stars

I bought 2 ski jackets frome London …

I bought 2 ski jackets frome London ski store kings rd ,london they are very nice jackets ,I love the colours top quality , I'll be back for more, ps the staff were friendly

January 12, 2021
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Reply from London Ski Co.

Thanks for respecting the Click & Collect rules safely, Martyn! Really pleased you like the jackets, they will keep you warm over the next few months!

Rated 5 out of 5 stars

Very nice website

Very nice website, high quality products and very good after sales (i life in the Netherlands) the product i purchased was in 3 days by me at home!

January 6, 2021
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Reply from London Ski Co.

Thank you for the 5 stars, Raoul! We hope you enjoy your new jacket!

Rated 5 out of 5 stars

Great product

Great product, great price, quick delivery - would definitely shop again

January 6, 2021
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Reply from London Ski Co.

Thanks Scott, Happy New Year!

Rated 5 out of 5 stars

Brilliant service

Brilliant service. fast and free delivery!! great selection and good prices!
Highly recommend.

January 4, 2021
Unprompted review
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Reply from London Ski Co.

Thank you Soohyun, we hope you enjoy your new ski pants!

Rated 5 out of 5 stars

I bought a jersey from London Ski for…

I bought a jersey from London Ski for my wife. The staff could not have been more helpful and although I had ordered it online my wife was able to go to the shop to check the size was correct. Later a man hand delivered the item to my front door. I only live just down the road but the customer service was second to none. I wish London ski great success and will be shopper there again.

January 4, 2021
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Reply from London Ski Co.

Thanks for the very kind feedback, Henry. So pleased we managed to find the right fit for your wife and hope to see you both again soon. Happy New Year!

Rated 5 out of 5 stars

Dispatched and delivered on time

Dispatched and delivered on time - even when so close to Christmas.

Very happy with the service!

December 27, 2020
Unprompted review
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Reply from London Ski Co.

Thanks Yousif, hope you enjoy the jacket - great choice :)

Rated 5 out of 5 stars

We discovered this cool shop on the…

We discovered this cool shop on the King's Road while Xmas shopping. A fab selection of branded clothing that I would normally only expect to find in resort in France. Super helpful team in store and sensible prices! Spent a lot - saved a lot!! We will be going back.

December 27, 2020
Unprompted review
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Reply from London Ski Co.

Many thanks for the kind review Michael! Especially pleased you approved of the brand selection - hopefully see you soon :)

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Despite the last minute lockdown the guys at London Ski Co managed to get me the correct size sweater over from France just in time for Christmas Eve for my husbands Christmas present. He was suitably surprised as it was sold out online! Beautiful quality product. The team couldn’t have been more responsive and helpful. We will definitely shop here again. Thank you!

December 26, 2020
Unprompted review
London Ski Co.  logo

Reply from London Ski Co.

Thanks for the kind review, Tracy! So pleased we managed to source the right size in time for Christmas. Hope you've had a relaxing few days over the festive period!

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