I was happy to find the product I wanted at a good price and have it delivered in a reasonable time, despite being quite a big parcel. I'll definitely use London Supplements again.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is one of the numerous times I have ordered the same product ie Protein Powder. So happy with the product. The delivery took a little longer than usual but hey ho… its all good
Value for money, it mixes well and tastes nice, although it is a little on the sweet side for my liking. Delivery is always swift and on point.
Customer service is great! Got a phone call regarding my order, there was a slight problem which was explained, sorted, then delivery arrived within 2 days! Good, efficient service. Thanks a lot!... See more
3.5
Average
145 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic product at a fantastic price…
Fantastic product at a fantastic price delivered for free promptly. Does it get better than that?
May 8, 2024
Unprompted review
Timely Delivery
Timely, hassle free delivery, great price, well pleased 😊
April 24, 2024
Unprompted review
Prompt delivery everything good with…
Prompt delivery everything good with London supplies
April 18, 2024
Unprompted review
Avoid!
Ordered protein powder on 19th February. Missed connection with courier and so has never been delivered. There has been no apology made and communication has been incredibly slow with no replacement or refund received. I would never order from this company again!
February 19, 2024
Unprompted review
Very unprofessional and slow response…
Very unprofessional and slow response time from support. My first order got misplaced and then I had to wait another week for getting my order. I better pay 5 extra and buy it from Amazon.
Won't buy again!
November 9, 2023
Unprompted review
I have been using this company since July 2022
I have been using this company since July 2022 buying Optimum Nutrition Whey 4.5kg. I notice they don't have too many good reviews here but I must say I have not experienced any issues during my time ordering with this company. I continue to use them for this product which I order every two to three months.
September 15, 2023
Unprompted review
AVOID
AVOID! I ordered £150 worth of protein, BCAA and pre work out - the full order was delivered later than promised, and then the pre work out was missing from delivery. It’s been over a month now, despite several emails from me, London supplements have done nothing to help.
July 31, 2023
Unprompted review
Quick delivery and products were intact.
May 11, 2022
Unprompted review
damaged goods received - would not buy from them again
bought a box of 12 Grenade protein bars from their online store, hoping they could be my new source for these (I buy a box a month online). received a damaged - crushed, torn - box containing squashed bars; they had been sent in only a jiffy bag - any other seller would send these fragile items in a sturdy box to withstand handling in the post. I contacted seller but they would not replace or refund saying they could not be held responsible (for the condition of goods a customer receives), even in knowledge they would lose my future custom and incur bad reviews. avoid this store - plenty of other places to buy these online.
May 19, 2021
Unprompted review
Great in store advice
Great in store advice, always the the best price in store and availablity on stock is always 100%
June 12, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.