LottolandReviews 

232
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with payments, where deposited funds were not credited to their accounts, despite providing proof of transactions. Reviewers frequently described the customer service as extremely poor, noting a lack of response to emails and an absence of live chat support. Many reviewers expressed concerns about the company's operations and the security of their money. Some people were dissatisfied with the contact methods available, as emails often received automated or no replies, and direct communication channels were virtually nonexistent. The response time from the company was consistently criticized, with customers waiting weeks or months for any acknowledgment, often without resolution. Additionally, some users reported issues after withdrawing winnings, leading to difficulties with their bank accounts and financial distress.

What people talk about most

Payment

Users describe negative interactions with payment, frequently reporting that deposits were processed through... See more

Response time

Clients share negative opinions on response time, with many reviewers reporting that no one is replying to... See more

Website

Customers consistently note negative experiences with the website, with many reviewers expressing concerns... See more

Customer service

Reviewers express strong dissatisfaction with customer service, citing a lack of support and... See more

Customer communications

People report negative experiences with contact, with many customers stating they have sent numerous emails,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Few month ego I deposit 700 but not credited to wallet after repeatedly contact customer care. But recently I have successfully deposit 2 times but not credited to my wallet single time deposit.... See more

Company replied

Rated 1 out of 5 stars

Lottoland is totallay a fake company and its operations are already stopped as you can see in below link and approved by GOVT of INDIA. Reply to Lottoland.. You do not have any live chat support,,,... See more

Company replied

Rated 1 out of 5 stars

I am following up, and have send many emails at support india & support UK,however, there is no response. Every time after sending emails, you will get a FAKE reply as mentioned below Hel... See more

Company replied

Rated 1 out of 5 stars

Lottolandasia is totally fake. After mentioning in this forum, only formal replies by Chris & Liam. No mail either directly or vide their app including uploading of bank statement has resulted in n... See more

Company replied


Company details

Information provided by various external sources

Play the world's best lotteries online at Lottoland.asia. You can play the most popular international lottos like U.S. Powerball, Megamillions in India. Weekly and daily draws.


Contact info

1.2

Bad

TrustScore 1 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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1.2

All reviews

(232)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Fraud

I have deposited Rs 1250 on 19th March and 1000 on 6th April the amount is debited from Bank account but not added to my lottoland account I have sent receipts to customer support but no answer

April 6, 2023
Unprompted review
Rated 1 out of 5 stars

Lottoland is a scam in India!!!

How do you deposit money!! They just have option of ne teller, astro pay, and some unknown wallets. I paid money into neteller but thet won't allow payment for lottoland bcos they say its gambling. Now my money is stuck in neteller. Ita a scam.. They are not allowed to use visa mastercard or UPI Payment option by govt of India bcos its not a registered for gambling/lottery in India. So beware of putting your money into any of the payment wallets. You will just lose your money!!!

February 2, 2023
Unprompted review
Rated 1 out of 5 stars

Customer service and their withdrawal is terrible, and it will take it forever.

I've been using Lottoland.com for a long time (now using Lottoland.asia since 2021). Lottoland is nice and easy to use. I like Lottoland, excluding their withdrawal and customer service. Customer service and their withdrawal is terrible, and it will take it forever. I've made a withdrawal request on December 31, 2022. The money has not yet been transferred. Additionally, I've emailed their customer care about this, but they haven't replied.

# UPDATE #

Lottoland.asia has transferred the money on January 19th 2023.

December 31, 2022
Unprompted review
Rated 5 out of 5 stars

Great Customer service team

Great Customer service team. Fantstic site offering something for everyone. Lottos from all over the world giving you a chance to go for huge jackpots for small stakes. They also offer a really diverse sportsbook as well. Payouts are really quick.. I think they have set the benchmark in their field-First class!

September 10, 2022
Unprompted review
Rated 1 out of 5 stars

Lottoland Asia(India) has a very…

Lottoland Asia(India) has a very disappointing customer service and never reply to it's customers.. Moreover The Multinational Indian Banks have blocked them and hence they have come up with options like Netteller Cashtocode and Muchbetter which charges you 2.5% a service fee for each deposit transaction which is not worth for Instance if u deposit INR 400, they will charge you INR 560/- an additional INR 160 as service fee so guys beware Lottoland is not a Site any Indian should even think of playing ... I have had a very Bad experience with Lottoland Asia and hence am alerting you guys to be aware and play with other trusted sites ...At Lottoland playing on the outcome of a bet isnt real (just think about it )

August 18, 2022
Unprompted review
Rated 1 out of 5 stars

Lottoland should be banned in India…

Lottoland should be banned in India after huge win they suddenly block my account i loss all my money it was huge,so guys please be carefull don't ever bet from this site,instead gamble from casino days,withdrawal reflect in the bank account within 2 hours

July 16, 2022
Unprompted review
Rated 1 out of 5 stars

This site is cheat and earns on peoples blood

This site is simply drain your blood and hard earned money, and their payouts are just an eye wash. There is no record of huge payouts to anyone but 1:50th or 1:100th part of your investment only you get paid.

I lost my winning of few hundred USD, after they quoted that I had two accounts. Which was not a concern while I was playing with it for more than 6 months and spent few lakhs. DONT this considered as pure betrayal or cheat act. All positive remarks are paid ones.

There was a post from few hacking groups plan on bringing this site down.

All those whose accounts were suspended can write to below mail ID's for some response or right to audit your account before you request for deletion.

dpo-@-lottoland.-com
lottoland-@-gdprteam.freshdesk.-com

Further escalation to - dpo-@ico.-org.-uk

June 30, 2022
Unprompted review
Rated 1 out of 5 stars

Never Play they will eat your time and money

I am long time customer for Lottoland (for deposits). When i tried to withdraw they said bank account number is incorrect. I have added another bank account and waited for for withdrawal amount it was credited to my account after 30 day, that to even lot of email exchanges. My bonus was gone because of there IT ISSUE and they have never refunded. There internal team says everything is fine (how), after providing proofs.The one of the BAD policy is you have to wait for 15 working days (insane) for withdrawal, wherein other websites withdrawal takes only max 5 days (yes 5 days,not 5 working days so it is fast).. Very BAD experience witj Lottoland. soon I find alternate website I will switch. Never play on this website guys.

May 18, 2022
Unprompted review
Rated 1 out of 5 stars

I don't know about Lottoland but…

I don't know about Lottoland but Lottoland Asia(India) has a very disappointing customer service and barely reply to it's customers. Withdrawal is very frustrating and harrassing and I am still waiting for my withdrawal transaction to be credited in my account . Deposit is quick and efficient but withdrawal is harrassing and disappointing. Both should work hand in hand. I am having a very bad experience.

April 14, 2022
Unprompted review
Rated 1 out of 5 stars

Lottoland will just EAT all of money

Lottoland will just EAT all of money.
I have deposited more than 2.10 laks inr as of 25.03.22 here in this app.
And literally i got only rs 0 out of it.
I wanted to share screen shots of my deposit in this site but it does not have any facility to do that.
I request all of you guys not to play here

March 23, 2022
Unprompted review
Rated 1 out of 5 stars

Lottoland asia blocked account after big win

Lottoland asia, after being a loyal customer when Winning strikes ...Lottoland Asia sent me mail that winning will be in bank soon......was happy to see company prompt response......but to my surprise they later cancel the transaction?? (DO YOU BELIEVE AFTER CONFIRMATION THEY CANCEL THE TRANSACTION??).... later blocked the withdrawal, after contacting asked about documents to send, I did even though the withdrawal and deposits were working fine previously.... No problem, after exchanging mails I submitted the required documents.... but not getting revert... why is that, is there someone who can reply on company behalf to solve the problem and remain customers friendly????

January 27, 2022
Unprompted review
Rated 1 out of 5 stars

Scam alert

I am from India. I visited lottoland.co.uk website as well as Lottoland.asia. In Lottoland.co.uk same lotto was for $2 where as in lottoland.asia it was for $3.45. Secondly, before purchasing tickets I wrote to both the customer care services. The service response of LOTTOLAND.CO.UK was instantaneous and I talked to an actual person who told me to buy from Lottoland.asia and disconnected abruptly. However, i followed his advice and visited lottoland.asia. I contacted the customer care. I was connected to AI. I was asking something and the AI was replying entirely something else. The difference was huge. All this makes me doubt and gives a feeling of the site being dubious. When it's same platform why are rates in India doubled? Plus why there are no big winners from India? I also don't feel that there is actually any winner from India. They just want to loot Indian money.

December 17, 2021
Unprompted review
Rated 1 out of 5 stars

I am playing this Lottoland lottery…

I am playing this Lottoland lottery from 2years I lost my money above 50000 thousand never win any big amount I win just 400 or 500 and I checked all lottery website all results same but how I didn't win any big amount is my luck or scam?? Pls any one reply me and how much minimum withdrawal it's real or fake Pls anybody reply me

December 17, 2021
Unprompted review
Rated 5 out of 5 stars

it's a genuine site

People who commenting about lottoland as fake and scammer are losers who never won anything here....and blaming the site for their bad luck and negative thinking......it is simply a game of luck ....think positive and you will start winning.......and for those who asking they don't repay your winnings....here is my genuine review.....if you win and have your correct details and bank account added then they surely pay all your winnings ...
I got my winnings in my indian bank account within a week.....thanks lottoland.
Cheers for winners
And good luck for losers

November 27, 2021
Unprompted review
Rated 5 out of 5 stars

I Have won 2 times (Rs

I Have won 2 times (Rs. 14000/- and Rs. 12000/-) and got it deposited in 7 days in my Indian net banking account. Its quite hassle free. I never had any bad experience with them, But recently I was reading reviews on lottoexposed.com.. all are negative reviews. Why is that?? Lottoland please reply here, how many days it takes to get jackpot amount ( above 50 or 100 CRORE) deposited in bank account..

October 8, 2021
Unprompted review

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