LottolandReviews 

232
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 77 reviews, most reviewers were let down by their experience overall. Many customers reported significant issues with payments, where deposited funds were not credited to their accounts, even after providing proof of transactions. Reviewers also frequently mentioned a lack of responsiveness from customer service, with emails often going unanswered or receiving only automated replies. People found the website to be unreliable and expressed concerns about its operations. The absence of live chat support and the difficulty in contacting a real person further contributed to customer dissatisfaction. Some customers also reported issues with withdrawal requests, which sometimes resulted in frozen accounts.

What people talk about most

Payment

Clients share negative opinions on payment, with many reporting issues with deposit routing that led to... See more

Response time

Customers consistently note negative experiences with response times, with many reporting that no one is... See more

Website

Reviewers express strong dissatisfaction with the website, with many reporting issues related to payment... See more

Customer service

Reviewers highlight significant dissatisfaction with customer service, frequently describing responses as... See more

Customer communications

Users describe negative interactions with contact, with many reporting that they have sent numerous emails,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Few month ego I deposit 700 but not credited to wallet after repeatedly contact customer care. But recently I have successfully deposit 2 times but not credited to my wallet single time deposit.... See more

Company replied

Rated 1 out of 5 stars

Lottoland is totallay a fake company and its operations are already stopped as you can see in below link and approved by GOVT of INDIA. Reply to Lottoland.. You do not have any live chat support,,,... See more

Company replied

Rated 1 out of 5 stars

I am following up, and have send many emails at support india & support UK,however, there is no response. Every time after sending emails, you will get a FAKE reply as mentioned below Hel... See more

Company replied

Rated 1 out of 5 stars

Lottolandasia is totally fake. After mentioning in this forum, only formal replies by Chris & Liam. No mail either directly or vide their app including uploading of bank statement has resulted in n... See more

Company replied


Company details

Information provided by various external sources

Play the world's best lotteries online at Lottoland.asia. You can play the most popular international lottos like U.S. Powerball, Megamillions in India. Weekly and daily draws.


Contact info

1.2

Bad

TrustScore 1 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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1.2

All reviews

(232)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The main issue in Lottoland to…

The main issue in Lottoland to withdrawal money. I sent withdrawal request to transfer my money to my bank account and i got email from Lottoland that within 15 days (which is much higher compare to other game providers) my money will be in my account but after 10 days i got an email from Lottoland that the withdrawal amount has been rejected by the beneficiary bank and asked me to send new withdrawal request, I think this is not correct information and killing my time so that i can play again with the money and can lost all. So think twice before deposit of money to Lottoland for playing game.

July 21, 2021
Unprompted review
Rated 1 out of 5 stars

Scam..

Scam... they will closed your account and wont reply to your email...when they have your money....and lottoland calling number never work.....such a shameless company...

June 7, 2021
Unprompted review
Rated 1 out of 5 stars

Initially I thought it's a genuine…

Initially I thought it's a genuine website.
But after spending a month of time and loosing more than Rs.20000 on this website. I found them as a scammer.
If you want to deposit money to your Lottoland account then there will be no issue at all.
But the problem is when you buy a ticket and if the transaction fail for any reason, then the money will be debited from your bank account but it will not be credited back to your Lottoland or to your bank again.
You will have to just forgot about that money.

You can't withdraw your deposited money back to your bank account.
I never tried to withdraw my wining amount I just reinvested that money to buy new tickets and l loose my money.

So I don't want really know whether they really pay your wining amount or not.

I sent several emails regarding my failed transections. But no reply from their side.

It's seems a gang of scammers. Beware guys.

May 27, 2021
Unprompted review
Rated 1 out of 5 stars

Lottoland is cheating people off their winnings

I’ve been playing on this website for a couple of months now and was happy that I was getting my payouts after a few days. When I started winning big they started asking for various documents, which I provided to them. They closed my account and have stopped replying to my emails. Lottoland, you owe me over 7 million rupees in winnings. Please pay me asap.

May 18, 2021
Unprompted review
Rated 1 out of 5 stars

A big scam

A big scam. They will not return ur winning in ur bank. Dont waste ur money and time here. A big big big scam. They are cheater

October 27, 2020
Unprompted review
Rated 1 out of 5 stars

Big scam

Big scam.

I won 612000/- lakhs in casino jackpot after that they are block my account. I contact customer support they told you breach company term conditions.. If they have tc why they before block my I'd why after winning they blocked my??? This is big question.. The are making money easy way but they are not giving money to customer easy answer is....

October 12, 2020
Unprompted review
Rated 1 out of 5 stars

Pure scammers.I went to withdraw money…

Pure scammers.I went to withdraw money and the option to add account details doesn't even work. I emailed them regarding the same and they asked to submit my bank statement. Now three days have passed since submitting bank statement, still the problem has not been solved. I wasted my 500 Rs.Guys be aware of this fraud site. I feel like cheated.

August 6, 2019
Unprompted review
Show reviews in all languages. (232 reviews)

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