Louis Moto United Kingdom Reviews 

290
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

They are nothing else but scumbags. I had a issue with indicator very expensive one almost 80 euros each. One of them malfunctioned so I contacted Louis Moto they responded great they sent a label to... See more

Rated 1 out of 5 stars

Very slow delivery, the excuse being they were very busy. You are a business deal with it. Had to pay nearly £50 import duty which I had to open a PayPal dispute to get it repaid as they completely... See more

Rated 5 out of 5 stars

Had a great experience, prompt shipping that was tracked and quickly dispatched. Jacket was well packaged and as described, customs and import duty was refunded as advised on the website within around... See more

Rated 5 out of 5 stars

Brilliant service. Excellent communication. Great prices. Quick delivery, and kept up to date at all times. Once you have paid for the items, reasonable postage. There is no extras to pay when it come... See more

Company details

Written by the company

Discover over 55,000 products from 500 brands in more than 85 stores! As Europe's no. 1, we offer you a huge selection of motorcycle clothing, helmets and technical accessories. Whether you are looking for textile or leather clothing, full-face or flip-up helmets, we have everything you need. For mechanics, we have wear parts, care and maintenance products,


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2.4

Poor

TrustScore 2.5 out of 5

290 reviews

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No recent history of asking for reviews

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2.4

All reviews

(290)

27 reviews in the last 12 months

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Rated 1 out of 5 stars

Rubish and time wasters

Rubish and time wasters
On their website it’s clear that all the UK taxes are paid. This is stated on the invoice as well however I just got an invoice from the carrier that I’ll have to pay vat and custom clearance for them to deliver
Useless company
Requested refund from paypal

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

SPH10 Headphones

The products arrived within days of me placing the order in UK, DHL international ,The SPH10 headphones are of great quality, with many features , yet to be fully tested in an open top MGB '66 vintage' on the Scottish 500 ,
Excellent service thank you

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

First class post Brexit service.

I purchased a Bell helmet for an amazing price. Delivery was very quick and I'm really pleased with the item. The service from Louis Motorrad was fantastic and not to be hit with a post Brexit customs charge is the added bonus. I will definitely use this online retailer again and I highly recommend them.

May 25, 2023
Unprompted review
Rated 5 out of 5 stars

Very competitive pricing

Very competitive pricing, even with the shipping / import duty ( which was all built into the price ) it was cheaper than elsewhere.

Shipping was quick and the product is great.

Would most definitely recommend Louis-Moro and wouldn’t hesitate in purchasing from them again

May 11, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company

I found the whole experience with dealing them very easy and straight forward. Everything on the website was well laid out and informative. Delivery was as expected and I was kept up to date on where my parcel was. I would highly recommend them.

May 22, 2023
Unprompted review
Rated 5 out of 5 stars

First class customer service

Firstly the order process was very straightforward, delivery updates were frequent and the item arrived in the UK as expected. Unfortunately it incurred additional customs charges but Louis Motorrad's customer service was exemplary. In a couple of days, I was refunded the customs charges in full, super efficient. The item itself is top quality and we will certainly be using them again as you can absolutely shop with confidence with this company.

May 8, 2023
Unprompted review

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