Louis Moto United Kingdom Reviews 

290
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

They are nothing else but scumbags. I had a issue with indicator very expensive one almost 80 euros each. One of them malfunctioned so I contacted Louis Moto they responded great they sent a label to... See more

Rated 1 out of 5 stars

Very slow delivery, the excuse being they were very busy. You are a business deal with it. Had to pay nearly £50 import duty which I had to open a PayPal dispute to get it repaid as they completely... See more

Rated 5 out of 5 stars

Had a great experience, prompt shipping that was tracked and quickly dispatched. Jacket was well packaged and as described, customs and import duty was refunded as advised on the website within around... See more

Rated 5 out of 5 stars

Brilliant service. Excellent communication. Great prices. Quick delivery, and kept up to date at all times. Once you have paid for the items, reasonable postage. There is no extras to pay when it come... See more

Company details

Written by the company

Discover over 55,000 products from 500 brands in more than 85 stores! As Europe's no. 1, we offer you a huge selection of motorcycle clothing, helmets and technical accessories. Whether you are looking for textile or leather clothing, full-face or flip-up helmets, we have everything you need. For mechanics, we have wear parts, care and maintenance products,


Contact info

2.4

Poor

TrustScore 2.5 out of 5

290 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(290)

27 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Excellent communication. Great prices. Quick delivery, and kept up to date at all times. Once you have paid for the items, reasonable postage. There is no extras to pay when it comes into the country like customs, VAT. This is already sorted n the original purchase. Excellent . will use again.

May 10, 2023
Unprompted review
Rated 5 out of 5 stars

Astar Toucan spares, 5 Astars from me 😁

I ordered some spares for my Astar toucan. These awesome people not only supplied but got the boot components to me in the UK in time for ride 5000 miles across europe. You guys ROCK, thank you 😁 (you tube Pegs Grips and Grins)

May 17, 2023
Unprompted review
Rated 5 out of 5 stars

Happy to buy again from the UK

First time ordering from Europe after Brexit. Louis Motorrad made the process painless. The price for the item stated UK VAT and customs were included in the price, and this was correct with no issues, although the price was below the £135 figure when UK customs charges for items. I was informed of the progress of my order all the way from Germany to my home address, which was great, and this communication instilled extra confidence in the transaction. I would buy from Louis Motorrad again.

May 7, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look