LoveMyGifts Reviews 

770
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

where do i start, 1 month late so not arrived fpr valentines.. NOW recieved , glitter every where you have to makes it all up, put the stem on roses, trying to keep them togeather then wrap the in the... See more

Rated 5 out of 5 stars

Well,after a luvly chat with Louise,yesterday Re-personalised Man City Mug! The issue was resolved easily & efficiently. I explained that the parcel was left in Wheelie Bin,thats where it Obviously go... See more

Company replied

Rated 5 out of 5 stars

I ordered a personalised Spiderman book for my nephew who has Cerebral Palsy, I didn't realise when I paid for it it might not arrive on time for my trip to see him, so I emailed customer care & a lov... See more

Rated 5 out of 5 stars

We are so pleased with the beautiful Swoarski Crystal Vase we ordered for our son and daughter-in-law for their 15th Crystal Wedding Anniversary. I had previously ordered from elsewhere as I thought t... See more

Company replied

Company details

  1. Gift Shop

Information provided by various external sources

Personalised Gifts made with Love at the Best Prices! - Personalised gifts & unique presents for every occasion! Birthday gifts, anniversary gifts, wedding gifts, christening gifts, engagement gifts... We have a huge variety of personalised gifts for...


Contact info

3.3

Average

TrustScore 3.5 out of 5

770 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.3

All reviews

(770)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Offered next day delivery at £8-00 did…

Offered next day delivery at £8-00 did not get it in 4 days sent it again did not come as promised missed birthday then came with wrong personalisation embarrassed on 2 counts there answer was a £2-00 refund on delivery charge would never use this company again and would definitely not recommend

August 19, 2022
Unprompted review
Rated 1 out of 5 stars

Very unhelpful customer services

Very unhelpful customer services. Happy to take payment for next day delivery when order is placed too late for the next day delivery . Additional postage of £7.95 shouldn't be an option once the service is not available.

August 11, 2022
Rated 5 out of 5 stars

Great easy to use site

Great easy to use site! Made a mistake with a personalised gift, emailed them and a girl called Louise got it all sorted within the hour she was superb !

Used them a couple of times now would highly recommend

If Louise's boss is reading this she deserves a pay rise shes a class act

August 23, 2022
Unprompted review
Rated 5 out of 5 stars

Beautiful crystal paperweight for…

Beautiful crystal paperweight for daughter’s 15th wedding anniversary. They were really pleased with it, especially with the personalised engraving.
Service was excellent with prompt responses to emails. Would definitely use company again and recommend to others.

August 9, 2022
Unprompted review
Rated 5 out of 5 stars

Chocolate smash pot…

Ordered on monday 25th,told 5=7 days delivery.but amazing it was delivered yesterday 28th. A little early for my daughters birthday. But she was thtilled and delighted with the chocolate.ssid its too nice to eat lol.

July 29, 2022
Unprompted review
Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, beautiful engraving on the Christening scroll, definitely recommend this for a Christening gift . Also got in on a discount.

July 20, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service - ordered a personalised bible and needed to cancel due to change of date. The support team responded and refunded so quickly - thank you very much, will definitely order again once I have the new date!

July 14, 2022
Unprompted review
Rated 5 out of 5 stars

I ordered a graduation plaque and…

I ordered a graduation plaque and realised I had the wrong award printed. I quickly emailed ‘Love my gifts’ to let them know what I’d done and if it could be changed. (That was in the evening). In the morning, I got an acknowledgement email and that the change would be done. Well done LMG. I’m a happy buyer.

July 11, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Company!

I have ordered many personalised gifts from this company and I have always been so impressed with the quality of the products and the excellent customer service! They are now my go to company for all of the gifts that I need personalising! I highly recommend Love My Gifts,they offer a fantastic service!

June 23, 2022
Unprompted review
Rated 5 out of 5 stars

I would highly recommend Love My Gifts

I would highly recommend Love My Gifts. I have made three different purchases from them for special occasions. Each one was personalised and gift wrapped, one was delivered directly to an address of my choice as I was unable to attend the celebration in person.

June 21, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you!

A huge thank you to Louise and the team for processing my order, amending it without question and prompt delivery of the lovely clock!!! Thank you so much - will definitely purchase from you again!

June 21, 2022
Unprompted review
Rated 4 out of 5 stars

Product arrived on time but that’s as…

Product arrived on time but that’s as good as it gets ingraving not good and is way off centre product not very good don’t respond to emails so have just had to bin it and buy again.They have finally contacted us and to there credit they immediately apologised and issued a refund.

June 18, 2022
Unprompted review
Rated 4 out of 5 stars

Great customer service

I was disappointed at first with the item I received as it arrived damaged. However, the team were very quick to respond and resolve the issue with me. They offered me a replacement or refund and were genuinely apologetic, it's not very often you get responses like this.

I'd return based off the customer service alone!

June 10, 2022
Unprompted review
Rated 5 out of 5 stars

Was Looking for a special ruby wedding…

Was Looking for a special ruby wedding anniversary gift, and came across this web sight. I ordered an inscribed vase with ruby stone on it. Absolutely stunning. Delivery was the fastest I’ve ever had ;) can’t recommend this business enough. Thank you.

June 6, 2022
Unprompted review

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