LoveMyGifts Reviews 

770
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

where do i start, 1 month late so not arrived fpr valentines.. NOW recieved , glitter every where you have to makes it all up, put the stem on roses, trying to keep them togeather then wrap the in the... See more

Rated 5 out of 5 stars

Well,after a luvly chat with Louise,yesterday Re-personalised Man City Mug! The issue was resolved easily & efficiently. I explained that the parcel was left in Wheelie Bin,thats where it Obviously go... See more

Company replied

Rated 5 out of 5 stars

I ordered a personalised Spiderman book for my nephew who has Cerebral Palsy, I didn't realise when I paid for it it might not arrive on time for my trip to see him, so I emailed customer care & a lov... See more

Rated 5 out of 5 stars

We are so pleased with the beautiful Swoarski Crystal Vase we ordered for our son and daughter-in-law for their 15th Crystal Wedding Anniversary. I had previously ordered from elsewhere as I thought t... See more

Company replied

Company details

  1. Gift Shop

Information provided by various external sources

Personalised Gifts made with Love at the Best Prices! - Personalised gifts & unique presents for every occasion! Birthday gifts, anniversary gifts, wedding gifts, christening gifts, engagement gifts... We have a huge variety of personalised gifts for...


Contact info

3.3

Average

TrustScore 3.5 out of 5

770 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.3

All reviews

(770)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a wonderful company

What a wonderful company. Customer service is the best I have ever received. Personal and friendly.
I bought the silver heart trinket box with rosary beads and the product was beautiful delivered quickly and packed well.
I made a mistake when ordering and had to contact customer service who were quick to reply and went above and beyond to help fix the problem which was entirely my fault.
I will be buying from lovemygifts again and recommending them to everyone I speak with.

June 1, 2022
Unprompted review
Rated 5 out of 5 stars

Just what we wanted

Found this hidden gem of a company while looking for a childs birth gift, we chose a personalised silver money box and it was beautifuly engraved. Super speedy delivery also.

Thank you

Dean

May 24, 2022
Unprompted review
Rated 5 out of 5 stars

Great gifts

Great gifts. Easy to order. Good value for money on personalised gifts. Well packaged and delivered quickly. Highly recommend Love my gifts!

May 24, 2022
Unprompted review
Rated 5 out of 5 stars

Ordered a Mr M & M for my son in laws…

Ordered a Mr M & M for my son in laws birthday, the order came really quickly but when I opened it the base was broken and some m&m’s had fallen off, I immediately emailed and explained, they got back to me within an hour and couldn’t have been more helpful, they said how sorry they were and another one would be dispatched the next day, I received my new a couple of days later and happily it was in one piece. I was very impressed with how quickly this was dealt with and will definitely tell friends to use the website.

May 21, 2022
Unprompted review
Rated 2 out of 5 stars

A bit disappointed

A bit disappointed! I ordered a personalised water bottle for my daughter and with in minutes ordered a second one for her friend, I emailed this company to ask if they could send together and avoid 2 delivery charges but this was not possibly ( they came together anyway) I’ve received them both today and the quality is rubbish and the names on the bottles are too small. Not what I expected!

May 14, 2022
Unprompted review
Rated 5 out of 5 stars

I ordered a personalised watch for my…

I ordered a personalised watch for my husband's 65th birthday it was 2 weeks later before he opened his present unfortunately the winder was broken i got in touch the next day and a new one was delivered the very next day, now thats what i call excellent service. The new watch is just perfect. I would definitely buy and recommend buying from this company in the future. I emailed them to say thank you and got a lovely message back from louise.

May 13, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent

I ordered an engraved trinket box, it is absolutely beautiful.
Also the customer service was fantastic.
I totally recommend Lovemygifts

April 29, 2022
Unprompted review
Rated 5 out of 5 stars

Really happy to deal with this company…

Really happy to deal with this company who unusually are really prompt with queries and answers. I was late in the day for ordering a christening gift and they pulled out all stops to get it to me in time. Really pleased with the item and will certainly be using them again as we have 10 grandchildren and always looking for answers on gift choices.Well done LoveMyGifts.

April 29, 2022
Unprompted review
Rated 5 out of 5 stars

I ordered a engraved lantern for a…

I ordered a engraved lantern for a wedding gift ,it arrived really quickly ,there was a slight problem with the battery apartment I emailed the company and they responded straight away ,a new part was sent ,it was the wrong one in the end we had a new replacement lantern ,the customer service was excellent, and arrived within a couple of days, first time I have ordered with them, with definitely order more items and highly recommended them to people, thanks once again for all your help. One happy customer 😀

April 21, 2022
Unprompted review
Rated 5 out of 5 stars

Loved this website

This is the first time I have used love my gifts absolutely loved the product it was so dainty and personalised beautifully so happy and will definitely be using this website again

April 20, 2022
Unprompted review
Rated 1 out of 5 stars

Order #450011

Order #450011
I made a purchase for a personalised photoframe then realised I spelled the name wrong. Only issue is there is no way to contact to change or amend this mistake. I have sent emails with no reply while on the Web page suggests there is customer support available Mon - Fri.
If I can't get this amended then I will be needing a refund as I need this gift for a party in the coming weeks and don't want to turn up empty handed. All I expect is a little better communication.

April 20, 2022
Unprompted review
Rated 5 out of 5 stars

I highly recommend this website

I highly recommend this website, I ordered several personalised gifts which were all lovely. Louise was really helpful with amending my order at short notice and went above and beyond to help with queries I had and also with the delivery / change of details. The customer service was excellent and Louise was quick at replying to emails, thank you for a great experience! I look forward to ordering from your website again soon.

April 12, 2022
Unprompted review
Rated 5 out of 5 stars

Model Money Box Car

Model Money Box Car.
What a treat to receive an item lovelier than its description! A speedy transaction with delivery information all the way, an item of quality and of excellent proportions, even the wheels turn. A perfect Christening gift!

April 6, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Company. Great Service.

The customer service for this company is excellent. My sister and I bought two beautiful crystal clocks which were personalised. The quality and speed of the orders were amazing. Unfortunately one of the clocks didn’t work. I contacted the company and within a day I received a new clock dial that works perfect. I really cannot fault this company and I highly recommend it.

March 29, 2022
Unprompted review

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